Value Added Telecom Service Markets: Strategic Position and Market Forecasts 2000 To 2005

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REPORT   NO. A8031200295    225+ PAGES   65 TABLES AND FIGURES   2000   

    Were you in Geneva at the ITU conference? Did you hear the conversation relating to broadband? What is the broadband going to be used for? Will there be excess capacity? This study addresses the issues. Broadband is being used to implement e-commerce and the Internet. Value added services promise to represent an increasingly significant component of access charges in the local loop. Value added services markets are evolving as the Internet grows and as telecommunications connectivity becomes a commodity service.

    The convergence of voice and data is creating a path of network packet based systems that are capable of intelligent information transmission. Demand for competitive services in neighborhood nodes is evolving a plethora of advanced, integrated voice, Internet, data, video, and audio offerings.

    Demand for Internet services, deregulation of markets, availability of entertainment over the Internet, and increases in network traffic due to e-mail and more voice traffic as long distance charges decline are major market driving forces.


Picture by Susie Eustis


Value Added Telecom Services Markets: 

Strategic Positions

Market Forecasts


E-services / Video


ATM / Frame Relay

ADSL / Cable

Unified Messaging

Internet Growth

Convergence Voice and Data

Network Core  /  Edge

Wire Speed

Market Forecasts 2000 to 2005

Market Strategies:  


Cable TV


Internet ISP Appliances

New Provider



Value Added

Worldwide Value Added Services Markets: 

Applications Systems  /  Messaging VPNs

ATM, ADSL, Frame Relay,

Application Servers  /  Cable Modems

The Study Addresses These Issues:

                   Identify high growth Internet value added services market segments

                  Driving forces in value added services markets

                   Trends in value added markets

                   Role of applications services providers

                   E-commerce and e-services as market driving forces

                   How carriers are positioning

                   How servers are used by indusrty


Advanced TelCom



Bell Atlantic                                                                                                                        


British Telecom                                                                                                                 

Cable & Wireless                                                                                                               

China Telecom                                                                                                                  

Equant NV                                                                                                                          

GST Telecom                                                                                                                     

ICG / Iridium                                                                                                                        

Telecom Italia                                                                                                                     



Netcom / NTT                                                                                                                     

Omnipoint / SBC                                                                                                               


Telemar (Brazil)                                                                                                                 

US West / Qwest

Verio/ Vodafone

WIC Connexus                                                                                                                  

Wind / WISH                                                                                                                        

Report Outline    --    EXECUTIVE SUMMARY

E-commerce issues

Supply chain issues                                                                                                                                                           

Tag switching                                                                                                                                                                     

Personal location services                                                                                                                                                

Enterprise voice and video

Video infrastructure                                                                                                                                                           

Fast access ADSL

Cable Modem                                                                                                                                                                      

   1  . CARRIER VALUE ADDED SERVICES MARKET DESCRIPTION                                                                                       

Value added opportunities                                                                                                                                                

Carriers system architecture

Voice and data                                                                                                                                                                    

Content hosting                                                                                                                                                                  

Building brand loyalty                                                                                                                                                       

System monitoring                                                                                                                                                             

Equipment vendor mergers

Carrier consolidation                                                                                                                                                          

End-to-end Internet solutions                                                                                                                                          

Rapid, flexible deployments                                                                                                                                              

ATM applicaitons                                                                                                                                                              

Carrier business strategy                                                                                                                                                  

Internet service provider

ISP business strategy                                                                                                                                                        

Systems management Outsourcing                                                                                                                                 

ADSL / SDSL                                                                                                                                                                      

Cable modems                                                                                                                                                                     

Frame relay

Virtual private networks                                                                                                                                                    

  2.  CARRIER VALUE ADDED SERVICES MARKET FORECASTS                                                                                              

Overview / Industry Growth

Net traffic / Driving forces

Carriers / Enterprise / Client

Market Variables / Summary

Market driving forces                                                                                                                                                        

Internet market profile                                                                                                                                                        

Internet users / Traffic, 

Internet purchases, hosts                                                                                                                                                 

Market thrusts                                                                                                                                                                    

Data Serrvices                                                                                                                                                                     

Frame Relay, ATM services

ADSL, XDSL services

T1, DS3,  Messaging VPNs                                                                                                                                               

Internet Applciation servers

Industry Analysis                                                                                                                                                              

Financial / Helathcare / Travel / Videoconferencing                                                                                                     

Video on Damand                                                                                                                                                               

Internactive Games                                                                                                                                                             

Books / Music                                                                                                                                                                     

  3.  US SERVICE PROVIDER VALUE ADDED SERVICES                                                                                                            

RBOC / Ameritech / SBC                                                                                                                                                   

Bell Atlantic / BellSouth                                                                                                                                                    

US West / Qwest                                                                                                                                                                

GTE Network Services                                                                                                                                                       

Interactive Services Group                                                                                                                                                    

AT&T / IBM global

Core Business Strategy                                                                                                                                                     

AT&T Cellular Network                                                                                                                                                       

Sprint / Motorola                                                                                                                                                                


On-Net Services                                                                                                                                                                 

Data Services / ATM Services                                                                                                                                           

Managed Services                                                                                                                                                               

   Bell Canada (Canada)                                                                                                                                                      

Newer U.S. Carriers Nationwide voice and data

Advanced Telecom Group                                                                                                                                                

Cable & Wireless                                                                                                                                                                

Customers from the Internet

Backbone Solutions                                                                                                                                                            

Central Texas

Global Crossing                                                                                                                                                                  

GST/  IXC Communications                                                                                                                                              

Level 3 / MediaOne                                                                                                                                                            

MCI Worldcom                                                                                                                                                                   

Omnipoint / Verio                                                                                                                                                               

Province of New Brunswick                                                                                                                                              

Western International

ISP / Uunet / GST

InterconX /  Suburban Cable

Microsoft corporate network                                                                                                                                            

Airlines / Enterprise / Delta

Automotive / Telematics

Research and Education

Missouri Network                                                                                                                                                             

New York State Network                                                                                                                                                  

U.S. Postal Service Transportation Department                                                                                                            

DSL Services                                                                                                                                                                       

Convad / DSLnetworks,                                                                                                                                                     

   Satellite / Iridium                                                                                                                                                              

  4. .  EUROPE AND ASIA SERVICE PROVIDER VALUE ADDED SERVICES                                                                             

BT (United Kingdom)                                                                                                                                                        

Belgacom (Belgium)                                                                                                                                                           

BroadNet / Bulgaria

Cable & Wireless

Deutsche Telekom

Digital Island                                                                                                                                                                       

Eastern Europe                                                                                                                                                                    

Equant / Esprit Telecom                                                                                                                                                    

France Tlcom (France)                                                                                                                                                   

Global One                                                                                                                                                                           

Post und Telekom Austria                                                                                                                                                

Qwest Communications Xlink Internet Service                                                                                                             

Teledanmark (Denmark)                                                                                                                                                     

Telia (Sweden)                                                                                                                                                                    

Trans-European Network                                                                                                                                                  

UK-Based Development

Vodafone / Hanson Quarry                                                                                                                                               

Internet Service Providers

i-21 Future Communication                                                                                                                                               

Wish / ISP Netherlands                                                                                                                                                     

Energy providers / Wind                                                                                                                                                   

Value Added in Asia /

China Post / China Telecom                                                                                                                                              

China Unicom                                                                                                                                                                      

DDI / IDO of Japan                                                                                                                                                             

Indian State Government                                                                                                                                                   

NTT DoCoMo                                                                                                                                                                     

Interpath Communications                                                                                                                                                

Hanaro Telecom                                                                                                                                                                  


Hong Kong Telecom                                                                                                                                                          

Korea Telecom                                                                                                                                                                    

Mahanagar Telephone Nigam / Singapore Telecom

Taiwan Internet2                                                                                                                                                                 

Zhengzhou Telecommunications Bureau                                                                                                                       

Zhejiang Mobile

Latin / South / OtHER                                                                                                                                                   

Argentina / COTAS                                                                                                                                                           

Impsat / Teletulua Telecom                                                                                                                                               

Venezuela CANTV                                                                                                                                                             

Middle East Mobile Systems                                                                                                                                            

TELEMAR  (Brazil)                                                                                                                                                             

United Arab Emirates                                                                                                                                                         

  5.  SERVICE PROVIDER VALUE ADDED COMPANY PROFILES                                                                                               

  6.  VALUE ADDED SERVICES TECHNOLOGY                                                                                                                              

Internet technology                                                                                                                                                           

Fore / GEC customer base                                                                                                                                                 

Network Ctrl / Smart cards                                                                                                                                                

Middleware Messaging

Billing / Microbilling

Flat fee / Prepaid wireless

Prioritizing Traffic / QoS                                                                                                                                                    

E-commerce Enabling

Multilayer Switches

HDTV / Voice eXtensible VXML / Distributed Systems

1394 Firewire / Open                                                                                                                                                           

Third Generation Wireless                                                                                                                                                

3 G Mobile Communications                                                                                                                                             

Universal Mobile (UMTS)                                                                                                                                                

Personal location / GSM

List of Tables and Figures Forecasts for Services by Type & Industry

Market Shares / Forecasts,  1999-2004  Value Added Services/ Servers / ATM /

Services Segments / ISP, Carrier, Enterprise                                                                                                                  

Internet Service Providers (ISPs) /

Worldwide Revenue for Data Communications

Backbone Internet and Voice Traffic

Market Driving Forces

Tag Switching Scaling The Internet                                                                                                                                

Personal Location / BellSouth Value Added

Value Added Services Summary                                                                                                                                      

Strategic Alliance / Telecom Service Data

Circuit Switched Migration                                                                                                                                               

ATM Backbone / Network Solutions                                                                                                                              

Network Value Added Applications                                                                                                                               

Target Markets For Enterprise ATM                                                                                                                              

Benefits Of Enterprise ATM                                                                                                                                             

Target Markets For Converged Voice And Data                                                                                                          

Types Of Carriers / Provider Market Positioning                                                                                                          

Solutions Supported By ADSL / Broadband

Internet market profile / Users / Traffic Purchases / Hosts / Market Thrusts                                                           

Frame Relay / ATM / ADSL / xdsl / T1 / DS3

Messaging VPNs / Internet Applciation servers

Industry Analysis / Financial / Healthcare                                                                                                                     

Travel / Videoconferencing / Video on Damand                                                                                                           

Internactive Games / Books / Music

BellSouth Value Added / SBC ATM Switching

AT&T Digital / MCI Managed / Bell Canada

WIC Connexus / InterconX / BT Applications

Cable & Wireless / Deutsche Telekom

Tag switching / Scalability / WISH Broadband

China Post/ COTAS / Fore / Billing Issues VXML / Third generation / Personal Location Voice Data / Networking Group           

Enterprise / Carrier / Small / Medium Business                                                                                                                 

Carriers / ISP /ASP / Value-Added Resellers                                                                                                                 

Applications Networking / Changing Market

Internetworking / Any-to-Any Networking

Mission-Critical / Long Distance / Routing / Access / Cable / Headend / Development                                       


This is the thirty seventh in a series of market forecasts of communications, telecommunications, Internet,  and computer and telephone equipment.  Value added services are key to Internet growth.  The project leaders have significant experience preparing industry studies, having written over 300.  Forecasts are based on primary research and proprietary data bases.  In-depth interviews are conducted with key vendor, users, and opinion leaders provided insight about how value added services will evolve.  Analysis of market directions that provide focus is based on an understanding of the issues and the market opportunities.

about the company


            WinterGreen Research, founded in 1985, provides strategic market assessments in telecommunications, communications equipment, health care and advanced computer technology.  Industry reports focus on opportunities that will expand existing markets or develop major new markets.  The reports assess new product and service positioning strategies, new and evolving technologies, and technological impact on products, services, and markets.  Market shares are provided.  Leading market participants are profiled, and their marketing strategies, acquisitions, and strategic alliances are discussed.  The principals of WinterGreen Research have been involved in analysis and forecasting of international business opportunities in telecommunications and advanced computer technology markets for over 30 years.


about the principal authors


Ellen T. Curtiss, Technical Director, co-founder of WinterGreen Research, conducts strategic and market assessments in technology-based industries.  Previously she was a member of the staff of Arthur D. Little, Inc., for 23 years, most recently as Vice President of Arthur D. Little Decision Resources, specializing in strategic planning and market development services.  She is a graduate of Boston University and the Program for Management Development at Harvard Graduate School of Business Administration.  She is the author of recent studies on worldwide telecommunications markets and the Top Ten Telecommunications market analysis and forecasts. 


Susan Eustis,  President, co-founder of WinterGreen Research, has done research in communications and computer markets and applications.  She holds several patents in microcomputing and parallel processing.  She is the author of recent studies of the Regional Bell Operating Companies' marketing strategies, Internet equipment, and of a study of Internet and Intranet markets.  Ms. Eustis is a graduate of Barnard College.


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Value Added Telecom Services Markets:  Strategic Positions

Market Strategies  --  Market Forecasts 2000 to 2005

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