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The Dawn of the Internet As A Market Force In Telecommunications

 

 

 

 

 

Picture By Susie Eustis

 

 

 

 

 

THE INTERNET AS A MARKET FORCE IN TELECOMMUNICATIONS:

MARKET STRATEGIES

MARKET FORECASTS 2000 TO 2005

 

 

Network Integration             Packet Networks

Mobile Internet Access         Business Exchanges

Economies of Scale                Online Sales

 

Summary Internet Telecommunications

Equipment and Services Market Forecasts 

Fortifying End-To-End Network Integration 

Optical Networks   

Routing and Switching



The Internet is driving significant change in telecommunications markets.  Circuit switch architecture is being replaced by packet transmission. 

The Internet revolution is in response to demand for Internet connectivity.  Services providers are responding to a growing number of Internet users by evolving solutions for business to business exchanges and for Internet site management.  Economies of scale offered to businesses by the Internet are dramatic. 

Cisco has monthly online sales that top $1 billion.  Annual operating cost savings equal $825 million.  70 percent of support calls are resolved over the Internet and customer satisfaction has increased significantly.

The Internet brings a revolution in every market.  The revolution impacts companies in every industry segment.  As IT managers implement online technology to achieve economies of scale, equipment and services markets are seeing pockets of strong growth.  Internet market participants are increasing the number of strategic alliances with large and complex organizations. 



The Study Addresses These Questions:

·        What is driving high growth for telecommunications services?

·        What are market trends?

·        How do companies position?

·        Which products are doing well?

·        Which services are doing well?

·        How are products positioned?

·        What are interesting technologies? 

·        What are the successful strategic market alliances?

·        What are market directions?

·        What are market opportunities?


 

Market Opportunity Analysis

·        Shift in use of network

·         Improvement of information availability

·         Improvement of business efficiency

·         Impact of voice messaging and pervasive computing

·         Application interfaces replace custom point to point interfaces

·         Increased need to interconnect application modules from different vendors

·         Connection to the Internet

·         Impact of broadband

·         Need to link enterprise resources

·         Increased use of wide-area networks

·         Adoption of centralized business management and analysis

·         Rapid growth of the Internet and e-commerce

 

COMPANIES PROFILED

ADC Telecommunications 

Advanced Fibre Communications (AFC)

Alcatel

Agilent Technologies 

Ancor Communications 

Bosch 

Cisco

Citadel Computer 

Datalogic 

COMPUSA  

Efficient Networks

EMC  

Ericsson 

Fujitsu 

Hand Held Products 

IBM   

Intel

Intermec Technologies 

Infinitec 

Kansai Electric Co., Ltd.

Kinetic Computer 

LXE  

Lucent

Marconi

Microsoft

Mitsubishi Electronics 

Monarch Marking Systems 

Motorola 

NEC  

Next Level Communications 

Nokia 

Nortel

Percon 

Proxim  

Redback 

Redknee.com  

Scientific Atlanta 

Sharp Electronics 

Siemens 

Sun Microsystems 

Tellabs 

Telos 

Trillium  

TXcom S.A.

TXOLUTIONS 

Wind River Systems 


REPORT OUTLINE


EXECUTIVE SUMMARY

Market Strategies 

Economies of Scale 

Summary Internet Telecommunications

Equipment and Services Market Forecasts 

Fortifying End-To-End Network Integration 

Optical Networks 


Internet Telecommunications Market Definition

Internet Revolution 

Internet Commerce 

Partnering Issues 

Business Requirements For Real Time Transactions 

Network Integration 

Driving Down Costs 

Transport Protocol

Test Participants 

Broad Applications In The Internet

SCTP Test Network 

High-Performance Signaling System  


The Internet As A Market Force In Telecommunications

Global Economy 

Intensifying Competition On A Global Scale 

Liberalization Of Carrier Markets 

Competitive Forces 

Business Forces Driving Change

Pace Of Technological And Product Change                   2-9

Response To Change                     2-10

Circuit Networks Vs Packet Networks 

Convergence of Voice And Data 

Need for Internet Enabled Equipment

Service Provider Deregulation Issues 

Internet Protocol (IP) Mission Critical Functionality 

E-Services 

E-Services Partnering                          2-19

Internet

Internet users                                                                                                                                                                      

Online services 

Server markets 

Web Lifestyle                       2-40

Internet Hosts 


Internet Telecommunications Market Forecasts

Impact Of Internet

Customer Demands 

Market Driving Forces 

Market Segments 

Summary Internet Telecommunications Equipment Market Forecasts 

Carrier Circuit Switch Market Shares and Forecasts 

PBX Markets 

IP Telephony 

Digital Loop Carrier Market Shares 

Digital Loop Carrier Market Forecasts 

Penetration Analysis 

Digital Loop Carrier Shipment Forecast

Replacement Market

Wireless Markets 

DWDM Markets 

Central Office ATM Markets 

LAN ATM Markets 

XDSL Markets 


Telecommunications Internet services Market Forecasts

Telecommunications Internet Services Market Forces                                                                                                          

Competitive Forces                                                                                                                                                                      

Customer Demands                                                                                                                                                                     

Market Drivers                                                                                                                                                                            

Internet Services                                                                                                                                                                          

U.S. Internet Service Provider Revenues                                                                                                                                 

Web Hosting                                                                                                                                                                                

Internet Telecommunications Services Summary Forecasts                                                                                               

ATM Services Market Forecasts                                                                                                                                              

Integrated Network Solutions                                                                                                                                                  

ADSL, xDSL, Market Forecasts                                                                                                                                               

Cable Modems                                                                                                                                                                            

Intranet                                                                                                                                                                                        

Voice Over DSL                                                                                                                                                                           

Telecommunications Internet Broadband Applications

 

                                                                                                                                                                                                 

Telecommunications Equipment Company Internet Strategies

Selected Supplier Company Internet Strategies 

Cisco 

Regional

Leadership Market Position

Acquisitions 

Cisco Positioning In Telecommunications Markets 

Cisco Assessment Of Internet

Strategic Alliances 

Online Positioning 

Business Solutions 

Vertical Market Solutions 

Internet Ecosystem  

Scale Architecture 

Building The Future 

Intelligent Networks Beyond 2000 

Internet Business Solutions And Convergence 

Lucent

Service Provider Networks 

Acquired Companies 

Customer Relationship Management Systems 

Lucent Technology Development

Internet Switching Architectures 

Impact of Commodity Trunk PSTN Service Markets 

Internet Architectural Model

Lucent Bell Labs Leveraging Technical Excellence 

Breakthrough Technologies 

Optical Technology 

Communication System Impacts 

Call Centers 

New Communications Software 

IP PBX  

Wireless Technology 

Network Optimization 

Virtual Private Networks 

Next-Generation Networks 

Plastic Optical Fiber

DWDM   

Wideband Speech Coder

Bell Labs Research 

Intel

Communications Infrastructure 

Data Center Services 

Intelligent Networks 

NEC  

DWDM   

Small DWDM Footprint

DWDM OC-192 Channels 

PBX Telephony System  

Optical Network 

End-To-End Solution 

Integrated Service Node 

Integrated Wireless Communications /

Advanced Healthcare Communications 

Nortel

Optical Internet

Solutions Enabled Through Additional Bandwidth 

Customer Interaction System And Advanced Speech Recognition 

In-Vehicle Multimedia Solution 

Integrated Ebusiness And Customer Relationship Management

IBM  /  IBM MQ Integrator  (MQSI)

IBM Websphere

IBM / Compaq Storage Networks 

Fujitsu / Siemens Computers 

Net Commerce 

Internet Security 

Integration For Implementation Of Modern IT Solutions 

Fujitsu / Siemens Computer Portfolio 

Global Service And Application Support

Data Center Technologies 

Fujitsu 

Translation System  

Fujitsu Corporate Branding 

Corporate Brand Framework 

Fujitsu Group's Global Portal Site 

Customer Relationship (CRM) Solutions 

Siemens 

Customer Care And Billing Solution 

DWDM   

Optical Transmission Field Trials 

Optimization Between Hardware And Software Components 

New Class Of IP Appliance 

Call Processing 

IP Telephony Client Applications 

Multimedia Keyboard 

Ericsson 

Bluetooth Radio Modules 

Bluetooth Wireless Technology 

Ericsson Microelectronics 

Ericsson Access Ramp 

Multi-Service Network Infrastructure 

Exchange 

B-Business Partners 

Ericsson Optical Backbone 

DWDM And Erion 

Infrared-Enabled Data Over WAP 

XML 

Nokia 

Nokia / Whirlpool Solutions For Networked Home 

Nokia & WAP 


Telecommunications Equipment Company Internet Strategies  (Continued)

Alcatel

LMDS And Alcatel Wireless IP 

Alcatel Access 

Alcatel Multimedia Multiservice 

WAP And GPRS Solutions 

Calls Over The Internet

IP and DECT Phones 

Sun Microsystems 

Business Strategy 

Developing Network Computing Products 

EMC  

Internet Business 

NEC  

Storage 

Microsoft


Telecommunications Internet Company Profiles

ADC Telecommunications 

Revenue 

ADC and PairGain Technologies 

Advanced Fibre Communications (AFC)

Advanced Fibre Communications / Marconi Communications 

Distribution 

Advanced Fibre Communications DLC Network Access System  

Platforms 

Global Presence 

Advanced Fibre Communications Revenues 

Industry Alliances 

Markets And Customers 

Revenue 

Geographic Revenues

Alcatel

Alcatel Acquisitions 

Alcatel Organization / Internet Division 

Alcatel Revenue 

Networking 

Enterprise and Consumer

Agilent Technologies 

Ancor Communications 

Customers 

Ancor Strategic Positioning 

Ancor Revenue 

Products 

Technological Advantages 

Bosch 

Citadel Computer 

Datalogic 

COMPUSA  

Efficient Networks

EMC  

Sales Offices

Alliances 

EMC Acquires Data General

EMC And Computer Network Technology Alliance 

EMC Revenue 

Geographic areas 

Emc Symmetrix Enterprise Storage Systems 

EMC Clariion Fibre Channel Storage Systems  6-40

Ericsson 

Flexible Access Products 

Ericsson Makes Strategic Investment In Saraïde.com  

Acquisitions and Investments 

Fujitsu 

Fujitsu Internet

Fujitsu Network Communications 

Hand Held Products 

IBM   

IBM Revenue

IBM Software

IBM e-Commerce And Integrator

IBM SAN strategy 

IBM Global Services - Mobile and Wireless

Centers of Competency                                                                                                                                                     

Intel

Intermec Technologies 

Infinitec 

Inteleflex™ A New Generation Digital Loop Carrier

Kansai Electric Co., Ltd.

Kinetic Computer 

LXE 

Lucent

Company Organization 

Enterprise Products 

Outsourcing Portfolio 

Lucent Second Quarter 2000 Revenue 

Lucent 1999 Revenue 

Lucent Customer Base 

Lucent Acquisitions 

Acquisition of Excel Switching

Enterprise Product Line Expanded with Xedia Corporation Acquisition 

Outsourcing portfolio EXPANDED WITH INS 

Ascend Business Segments 

Nexabit Networks 

Spring Tide 

Divestiture Of Enterprise And Microelectronics 

Marconi

Marconi / Reltec

Global Presence 

Mitsubishi Electronics 

Monarch Marking Systems 

Motorola 

Motorola Revenue 


Telecommunications Internet Company Profiles  (Continued)

Motorola Strategy for Convergence 

Corporate Structure 

Handset Products 

Network Systems Segment

Commercial, Government, and Industrial Systems Segment

Motorola Wireless Strategic Alliances 

Motorola Customer Base 

Semiconductor Products Segment

MIT Media Lab

Internet and Networking Group

Strategic Alliances 

Motorola Corporate Organization 

Internet And Networking Group 

Motorola / General Instrument Acquisition 

NEC  

Switching and Mobile Communications Systems 

Communications Systems and Equipment

Information/Communications Systems Operations 

Next Level Communications 

Outsource Manufacturing 

Customers 

Equipment Revenue 

Products

Nokia 

Nortel

Enterprise Solutions 

Service Provider and Carrier Group 

Nortel Revenue 

Percon 

Proxim  

Proxim Target Markets 

Proxim Products 

Proxim Q4 and Year End 1999 Results 

Redback 

Products 

Differentiation 

Customers 

Distribution And Partners 

Redback Network Revenue 

Redknee.com  

Scientific Atlanta 

Sharp Electronics 

Siemens 

Siemens Revenue 

Siemens Information and Communication Networks Revenue 

Optical Networks 

Integration, Services and Applications (ISA)

Unisphere Solutions 

Fujitsu and Siemens Computer Initiatives 

Siemens and NEC Team for 3G Development

Siemens Investments 

Sun Microsystems 

Tellabs 

Tellabs Advanced Switch Interfaces 

Telos 

Trillium  

TXcom S.A.

TXOLUTIONS  

Wind River Systems


List of Table and Figures


Summary Internet Worldwide Telecommunications Equipment Market  Forecasts, Dollars, Total, 1999

Summary Internet Worldwide Telecommunications Equipment Market  Forecasts, Dollars, 2005

Summary Internet Worldwide Telecommunications Equipment Market  Forecasts, Dollars, Total, 1999-2005

Summary Telecommunications Internet Services Market  Forecasts, Dollars, Total, 1999

Summary Telecommunications Internet Services Market Forecasts, Dollars, 2005

Summary Telecommunications Internet Services Market Forecasts, Dollars, Total, 1999-2005

 

Telecommunications Market Partnering Issues 

Supply Chain Exchange Elements 

Critical Network Infrastructure Needs 

Subnets Linked By A Wide-Area Network Emulator (WAN)

SCTP Test Network Scenarios 

Functions Of The Protocol

 

Market Forces For Global Economy 

Factors Impacting The Level Of Price And Product Competition 

Competitive Forces 

Response To Competition 

Business Forces Driving Change 

 

Telecommunications Equipment Provider Response To Change 

ATM Market Impact

Key Strategies Of The Internet Equipment Providers 

Service Provider Internet Strategy And Issues 

Functions Of An IP Addressing Device 

Benefits Of an IP Addressing Device 


List of Table and Figures  (Continued)

 

E-Services Partnering Strategy 

E-Services Systems Strategy 

Assessment Of E-Services Communications Equipment Positioning 

E-Services 

E-Services Marketing Directions 

E-Services Market Positioning 

E-Services Modular Strategy 

E-Services Component Strategy 

E-Services Challenge 

Internet Market Driving Forces 

Internet Purchases Market Forecasts, Dollars, 1997-2003

E-Commerce software Applications

Growth of Internet Users, 1995-1999

Worldwide Growth of Internet Users, 1995-1999

Internet User Forecasts, 1997-2003

Worldwide Internet Users, 1999

On-Line Services Markets 

America Online Total Revenue 

Global LAN Ports, 1998-2003

U.S. LAN Ports, 1998-2003

Servers Installed 

E-Mail Messaging Users, 1998

E-Mail Messaging Product Shipments, 1998

Worldwide Internet Host Servers, 1999

U.S. Internet Host Servers, 1999

European Internet Host Servers, 1999

 

Principal Competitive Factors In Internet Markets 

Competitive Product Positioning For Internet Telecommunications Markets 

Market Success Factors for Internet Telecommunications 

Internet Telecommunications Carrier Customer Demands 

Internet Telecommunications Market Positioning 

Telecommunications Market Driving Forces 

Telecommunications Equipment Markets That Are Impacted Most By The Internet

Telecommunications Services Markets Most Impacted By The Internet

Worldwide Internet Equipment Telecommunications Market Segments, 1999

Worldwide Internet Equipment Telecommunications Market Segments, 2005

Worldwide Internet Equipment Telecommunications Market Forecasts, 1999-2005

Global Telecommunications Central Office Equipment Shipment Forecast by Segment, Dollars, 2000-2005

Global Telecommunications Enterprise Equipment Shipment Forecast by Segment, Dollars, 2000-2005

Total Worldwide Telecommunications Equipment Market Forecasts, Shipments, Dollars, 2000-2005

Worldwide Circuit Switch Market Shares, Dollar Shipments, 1999

Worldwide Circuit Switch Market Forecasts, Dollars, 2000-2005

Worldwide PBX Market Shares, Dollar Shipments, 1999

Worldwide PBX Market Forecasts, Dollars, 2000-2005

DLC Competitors 

Worldwide Digital Loop Carrier Market Shares, Dollar Shipments, 1999

Digital Loop Carrier Market Penetration, Unit Shipment Analysis, United States, 2000-2005

Worldwide Digital Loop Carrier Market Forecasts, Dollars, 2000-2005

Digital Loop Carrier Shipment Analysis, United States, 2000-2005

DWDM Market Shares, 1999

DWDM Market Forecasts, 2000-2005

Worldwide Carrier ATM Market Shares, Dollar Shipments, 1999

Worldwide Carrier Core ATM Market Forecasts, 2000-2005

Worldwide LAN ATM Market Shares, Dollar Shipments, 1999

Worldwide LAN ATM Market Forecasts, 2000-2005

Worldwide xDSL Market Shares, Dollar Shipments, 1999

Worldwide LAN ATM Market Shares, Dollar Shipments, 1999


List of Tables and Figures  (Continued)

Worldwide LAN ATM Market Forecasts, 2000-2005

Telecommunications Internet Services Market Forces

Principle Competitive Factors in Telecommunications Internet Services Market

Competitive Product Positioning for

Telecommunications Internet Services Market Success Factors

Customer Demands

Telecommunications Internet Services Market Positioning

Carrier Market Drivers

Global Businesses Online Market Forecasts, 1999-2005

Descriptions of Businesses on the Internet

Internet Access Services Market Segments, 2005

Internet Access Business Services Market Forecasts, 1999-2005

Internet Access Consumer Services Market Forecasts, 1999-2005

Internet Access Services Market Forecasts, 1999-2005

Businesses Online Market Forecasts, 1999-2005

Dedicated Access Web Hosing Market Forecasts, 1999-2005

Web Hosting Data Center Market Forecasts, Dollars, 1999-2005

Internet Segment Growth Differentiation

Summary Telecommunications Internet Services Market Forecasts, Dollars, Total, 1999

Summary Telecommunications Internet Services Market Forecasts, Dollars, 2005

Summary Telecommunications Internet Services Market Forecasts, Dollars, Total, 1999-2005

ATM Services Market Forecasts, Dollars, 1999-2005

xDSL Subscriber Market Forecasts, 1999-2005

xDSL Market Forecasts, Dollars, 1999-2005

Cable Modem Subscriber Market Forecasts, 1999-2005

Cable Modem Internet Connection and Services Market Forecasts, 1999-2005

Cable Internet Market Forecasts, Dollars, 1999-2005

Corporate Intranet Services Market Forecasts, Dollars, 1999-2005

Voice Over DSL (VoDSL) Services Market Forecasts, Dollars, 1999-2005

Telecommunications Internet Broadband Applications

Cisco Assessment Of The Principal Competitive Factors In The Internet Markets 

Cisco's Enterprise-Wide Internet Business Solutions 

Cisco's Small And Medium Business Internet Solutions 

Cisco Vertical Markets Internet Business Solutions

Bell Labs Breakthrough Technologies 

Bell Labs Optical Technology 

Bell Labs Next-Generation Network Innovations 

Lucent Next-Generation Network Features 

Next-Generation Network Requirements 

Applications For Broadband Sound 

Lucent ClearPresence Coder Applications 

IBM MQSI V2 Functions 

Web-Based Japanese-English/English Japanese

Translation System Features 

Customer Care And Accurate Billing Systems Features 

Key Elements of Sun Microsystems Strategy 

AFC Strategic Technology Alliances 

Ancor Strategic Positioning 

Bosch Divisions 

EMC Computer Companies Resellers 

EMC Alliances With Integrators and Software Companies 

EMC Notes of Interest Third Quarter of 1999 

Ericsson Portfolio 

IBM Global Services Positioning 

Lucent Acquisitions 1999 

Lucent Acquisitions 1998 

Selected RelTec Customers 

Motorola Strategy for Convergence 

List of Tables and Figures  (Continued)

Motorola Wireless Strategic Alliances 

Motorola Strategic Alliances 

Motorola Corporate Organization 

Real Time Wireless Computing Solution Examples 

Redback Key Customers 


REPORT METHODOLOGY

This is the forty-second in a series of market forecasts of communications, integration, software, and middleware infrastructure.  The project leaders have significant experience preparing industry studies.  Forecasts are based on primary research and proprietary data bases.  In-depth interviews are conducted with a broad range of key vendor and user participants in the market.  Opinion leaders are interviewed to determine market directions and new product features needed.


 

about the company

 

            WinterGreen Research, founded in 1985, provides strategic market assessments in telecommunications, communications equipment, health care and advanced computer technology.  Industry reports focus on opportunities that will expand existing markets or develop major new markets. 

 

The WinterGreen Research reports assess new product and service positioning strategies; new and evolving technologies; and technological impacts on products, services, and markets.  Market shares are estimated.  Leading market participants are profiled, and their marketing strategies, acquisitions, and strategic alliances are discussed.  The principals of WinterGreen Research have been involved in analysis and forecasting of international business opportunities in telecommunications and advanced computer technology markets for over 30 years.

 

about the principal authors

 

Ellen T. Curtiss, Technical Director, co-founder of WinterGreen Research, conducts strategic and market assessments in technology-based industries.  Previously she was a member of the staff of Arthur D. Little, Inc., for 23 years, as Vice President of Arthur D. Little Decision Resources, specializing in strategic planning and market development services.  She is a graduate of Boston University and the Program for Management Development at Harvard Graduate School of Business Administration.  She is the primary author of Top 10 Telecommunications Company Strategies and Global Telecommunications Strategies and Forecasts to 2002.

 

Susan Eustis,  President, co-founder of WinterGreen Research, has done research in communications and computer markets and applications.  She holds several patents in microcomputing and parallel processing.  She is the author of recent studies of the Regional Bell Operating Companies' marketing strategies, Applications Integration and Message Broker Markets, and of studies of Internet and Intranet markets.  Ms. Eustis is a graduate of Barnard College.

 

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THE INTERNET AS A MARKET FORCE IN TELECOMMUNICATIONS:

Strategies and Forecasts 2000 to 2005

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