Telemedicine Equipment, Networking, Software, and Services Market Shares, Strategies, and Forecasts, Worldwide, 2010 to 2016

Table of Contents

 

Telemedicine Software, Equipment, and Services

Executive Summary  ES-1

Telemedicine Systems Market Driving Forces  ES-1

Telemedicine Market Shares  ES-3

Telemedicine Market Forecasts  ES-4

Xtend / BioHarp UNI US. ES-6

WinterGreen Research Healthcare Reform Vision and Strategy  ES-7

 

 

1. Telemedicine Market Description and Market Dynamics  1-1

1.1   Telemedicine Definition  1-1

1.1.1    Telemedicine Benefits  1-3

1.1.2    50 Different Medical Subspecialties Have

Successfully Used Telemedicine  1-6

1.1.3    Telemedicine Reimbursement Fee Structure  1-8

1.2   Healthcare IT Support for Telemedicine in Asia  1-9

1.2.1    Healthcare IT in Australia  1-10

1.2.2    Telemedicine for the Internet 1-11

1.3   Technologies To Support Telemedicine Approaches  1-11

1.3.1    WinterGreen Research Healthcare Reform

Vision and Strategy  1-12

1.4   Home Health Care  1-16

1.4.1    Home Health Quality Care  1-19

1.4.2    Medicare  1-26

1.4.3    Medicaid  1-26

1.5   Home Care Services Payors  1-30

1.5.1    Self-pay  1-31

1.5.2    Public Third-party Payors: Medicare  1-31

1.5.3    Public Third-party Payors: Medicaid  1-32

1.5.4    Public Third-party Payors: Older Americans Act (OAA) 1-33

1.5.5    Veterans Administration  1-34

1.5.6    Social Services Block Grant Programs  1-34

1.5.7    Community Organizations  1-34

1.5.8    Private Third-party Payors  1-35

1.6   Types of Home Care Agencies  1-35

1.6.1    Nursing care  1-36

1.6.2    Physical therapy  1-37

1.6.3    Occupational therapy  1-37

1.6.4    Speech therapy  1-37

1.6.5    Social workers  1-37

1.6.6    Home Health Aides/Home Care Aides  1-38

1.6.7    Homemaker/Attendant Care  1-38

1.6.8    Volunteers  1-38

1.6.9    Others  1-38

1.7   Homecare Information System Software Market Shifts  1-39

1.7.1    Characteristics Particular To The Homecare

Information System Market 1-42

1.7.2    Implementation Depends On Documentation Of

Each Discipline Needs  1-43

1.7.3    Home Care Services Billing Issues  1-43

1.7.4    Prospective Payment System (PPS) 1-45

1.7.5    Managed Care Requirements  1-45

1.7.6    Oasis Home Health Agencies  1-48

1.8   Need For Automation Of Home Care Companies  1-48

1.9   Homecare Information Technology Industry  1-50

1.9.1    History Of Low Investment In Healthcare

Information Technology  1-52

1.9.2    Market Driving Forces For Worldwide

Homecare Information Systems  1-53

1.9.3    Treatment Trends  1-53

1.9.4    Home Healthcare Delivery Industry  1-55

1.9.5    Competition Forms Basis Of U.S. Medical

Care Services Delivery  1-55

1.9.6    Science And Medical Technology  1-56

1.10     Benefits Of Home Care  1-57

1.10.1  Home Health Saves Medicare Billions  1-59

1.11     Demographic Trends Driving Home Care  1-61

1.11.1  Mainstreaming Of People With Disabilities  1-61

1.11.2  Recovery And Active Lifestyles Of Disabled

Portion of the Population  1-62

1.12     Healthcare Equipment Industry  1-63

1.12.1  Reimbursement Drives Healthcare Equipment Industry  1-64

1.12.2  Home Medical Equipment Industry Segments  1-65

1.13     Marketing Globally  1-67

1.13.1  U.S. Healthcare Delivery Industry  1-69

1.13.2  Competition Forms Basis Of U.S. Medical

Care Services Delivery  1-70

1.13.3  European Homecare Market Trends  1-71

1.14     Hospital and Home Care Services Billing Issues  1-72

1.14.1  Managed Care Requirements  1-74

1.15     Market Drivers For Healthcare Cost Containment 1-77

1.15.1  Managed Care Organization Impact 1-78

1.15.2  Reasons Home Health Care Has Gained

Wide-Spread Acceptance  1-78

1.15.3  Managed Care Change In The Healthcare Industry  1-79

1.15.4  Homecare For People With Long Term Disabilities  1-79

1.15.5  Health Care Cost Containment Trends  1-80

1.15.6  Medicare Reimbursement Guide for Power

Wheelchair Drive Control Systems  1-80

1.15.7  Managed Care Organization Impact 1-81

1.16     Reasons Home Health Care Has Gained

Wide-Spread Acceptance  1-81

1.16.1  Managed Care Change In The Healthcare Industry  1-82

1.16.2  Homecare For People With Long Term Disabilities  1-82

1.17     Worldwide Homecare Information Systems

Market Distribution  1-83

1.17.1  Delivery Of Non-Acute Health Care  1-83

1.17.2  Leveraging Distribution Channels  1-84

1.17.3  Worldwide Homecare Information Systems

Market Positioning  1-84

1.18     Increased Need For Information Technology  1-86

1.18.1  Medical Error 1-87

1.19     Shortcomings Of Traditional Healthcare

Information Systems  1-88

1.19.1  Homecare Information Systems Market Strategy  1-89

1.19.2  Integrated Healthcare Information Technology Solutions  1-90

1.19.3  Flexible Product-Delivery Options  1-90

1.19.4  Leveraging Existing Customer Base  1-91

1.20     Homecare Information Systems Market Trends  1-92

1.20.1  Clinician Support For Spending Less Time At The

Desktop And More Time Taking Care Of Patients  1-94

 

 

2. Telemedicine Software, Equipment, and Services,

Market Shares and Forecasts  2-1

2.1   Telemedicine Systems Market Driving Forces  2-1

2.1.1    Telemedicine Healthcare Landscape  2-3

2.1.2    Telemonitoring Systems Market Driving Forces  2-4

2.2   Telemedicine Market Shares  2-5

2.3   Telemedicine Equipment Market Shares  2-9

2.3.1    Honeywell LifeStream Web-Based

Health Information Patient Care  2-11

2.3.2    Honeywell HomMed  2-12

2.3.3    Contec Medical Group PM50 NIBP/Spo2 Patient Monitor 2-12

2.4   Telemedicine Components and Modules Market Shares  2-15

2.4.1    Intel Research  2-16

2.4.2    AMD Global Telemedicine  2-17

2.5   Medical Imaging Telemedicine Market Shares  2-18

2.5.1    GE Digital Image Archive Telemedicine Inside a Facility  2-20

2.5.2    Philips Raytel Imaging Network  2-21

2.6   Telemedicine Software and (SaaS) Worldwide  2-23

2.6.1    McKesson Telehealth Advisor 2-24

2.6.2    McKesson Telehealth Improves Patient

Communication and Self-Management 2-25

2.6.3    McKesson Telehealth Delivers Quality Care at a Lower Cost 2-26

2.6.4    Bosch Veterans Administration Success  2-26

2.6.5    Bosch Health Hero Network Health Buddy

Project Expanded by Centers for Medicare and Medicaid Services  2-27

2.6.6    GenerationOne  2-29

2.7   Mobile Telemedicine Remote Monitoring Market Shares  2-30

2.7.1    Cardiocom Telemonitoring Systems  2-31

2.7.2    Cardiocom Omnivisor™    2-32

2.7.3    Aerotel Medical Systems  2-32

2.7.4    Aerotel Medical Systems Mobile-CliniQ™ -

Affordable Personal Mobile Health Solution  2-33

2.7.5    MedApps  2-33

2.8   Mobile Cardiac Arrhythmia Monitoring Market Shares  2-35

2.8.1    Cardionet 2-36

2.8.2    Philips-Raytel 2-37

2.8.3    Lifewatch  2-38

2.8.4    LifeWatch Services Arrhythmia Monitoring  2-38

2.8.5    LifeStar ACT Ambulatory Cardiac Telemetry  2-39

2.9   Telemedicine Networking and SOA Market Shares  2-40

2.9.1    IBM SOA Telemedicine Integration Foundation Systems  2-41

2.9.2    IBM Financing Makes the System z More Efficient 2-42

2.9.3    IBM System z 10x More Efficient Than Distributed Servers  2-42

2.9.4    Cisco HealthPresence  2-43

2.9.5    Hewlett Packard (HP) / 3Com Corporation Telemedicine  2-44

2.9.6    HP / 3Com Corporation  2-44

2.10     Telemedicine Opportunity  2-45

2.11     Telemedicine Market Segment Analysis  2-47

2.12     Telemedicine Market Forecasts  2-51

2.1   Telemedicine Equipment Market Forecasts  2-52

2.2   Telemedicine Electronic Components and

Modules Worldwide Market Forecasts  2-55

2.3   Medical Imaging Telemedicine Market Forecasts  2-56

2.4   Mobile Telemedicine Remote Monitoring Market Forecasts  2-58

2.4.1    Wireless Mobile Health Monitoring  2-58

2.5   Mobile Cardiac Arrhythmia Monitoring Market Forecasts  2-60

2.6   Telemedicine Networks Market Forecasts  2-61

2.7   Telemedicine Applications Software and

Software as a Service SaaS Worldwide Market Forecasts  2-63

2.8   Telemedicine Worldwide Market Segment Forecasts  2-65

2.9   Equipment and Software for Transmission of

Medical Imaging, Telemedicine  2-67

2.9.1    Telehealth  2-68

2.9.2    Telemedical Systems Challenged  2-68

2.10     Telemedicine Regional Segment Analysis  2-71

 

3. Telemedicine Product, Networking, and

Services Description   3-1

3.1   Mobile Cardiac Arrhythmia Monitoring  3-1

3.2   CardioNet 3-2

3.3   Philips-Raytel 3-3

3.4   Lifewatch  3-6

3.4.1    LifeWatch Services Arrhythmia Monitoring  3-7

3.4.2    LifeWatch Services NiteWatch Home Sleep

Testing LifeWatch Services  3-9

3.4.3    LifeWatch Services Clinical Expertise  3-10

3.4.4    LifeWatch Services Web Enrollment and Reporting Tools  3-10

3.5   Mobile Telemedicine Remote Monitoring  3-10

3.6   McKesson Telehealth Advisor  3-11

3.6.1    McKesson Telehealth Improves Patient

Communication and Self-Management 3-11

3.6.2    McKesson Telehealth Delivers Quality Care at a Lower Cost 3-12

3.7   Meditech Telemanagement Process In-Home Device  3-13

3.7.1    Meditech Telemonitoring And Telehealth For

Home Health Agencies  3-17

3.8   Bosch Healthcare Telehealth Solutions  3-20

3.8.1    Bosch Tele-Health Systems Empower Patients  3-21

3.8.2    Bosch Health Hero Network  3-21

3.8.3    Bosch ViTelNet Range Of Services  3-21

3.8.4    U.S. Telehealth: Bosch acquires ViTel Net 3-22

3.9   Aerotel Medical Systems  3-23

3.9.1    Aerotel BP-Tel™ Transtelephonic Blood Pressure Monitor 3-23

3.9.2    Aerotel Tele-CliniQ™    3-27

3.9.3    Aerotel Medical Systems Mobile-CliniQ™ -

Affordable Personal Mobile Health Solution  3-33

3.9.4    Aerotel Medical Systems Connect-Cell™ -

Cellular-Based Homecare Data Hub  3-33

3.10     Cardiocom Telemonitoring Systems  3-34

3.10.1  Cardiocom Omnivisor™    3-35

3.10.2  Cardiocom Commander 3-37

3.10.3  Cardiocom Telescale®   3-37

3.10.4  Cardiocom Thin-Link®   3-38

3.10.5  CardiocomGlucoCom   3-38

3.10.6  Cardiocom Telemonitoring Tools  3-39

3.10.7  Cardiocom Integrated System For Communication  3-40

3.10.8  Cardiocom Telemonitoring Systems  3-44

3.10.9  Cardiocom Detailed, Objective Reports  3-45

3.10.10 Cardiocom .NET Installation and Maintenance  3-47

3.10.11 Cardiocom System   3-48

3.10.12 Cardiocom Commander 3-48

3.10.13 Cardiocom Commander Data Management System   3-49

3.10.14 Cardiocom • Blood Pressure • Glucometer •

Peak Flow • Medical Scale • Pulse Oximeter 3-50

3.10.15 Cardiocom Telescale®   3-52

3.10.16 Cardiocom Cardio-Plan™    3-54

3.10.17 Cardiocom Respiratory-Plan™    3-57

3.11     Santrax Homecare Information Systems Telphony

Solutions  3-59

3.11.1  Santrax Delivered Through The Web  3-65

3.12     AHL Telemedicine Solutions  3-69

3.12.1  AHL Telemedicine services  3-71

3.12.2  AHL Telemedicine Benefits  3-74

3.12.3  AHL Cardiostation  3-75

3.12.4  AHL Heartrak Smart Products  3-76

3.12.5  AHL Heartrak - Post-Event Cardiac Monitoring  3-77

3.13     Honeywell LifeStream Web-Based Health Information

Patient Care  3-80

3.13.1  Honeywell HomMed Interface Options  3-81

3.13.2  Honeywell LifeStream View Securely Accesses And

Tracks Patient Information In Real Time  3-82

3.13.3  Honeywell LifeStream Target Markets  3-82

3.13.4  Honeywell Products, Software & Peripherals  3-83

3.13.5  Honeywell Sentry Telehealth Monitor – Total Solution  3-83

3.13.6  Honeywell Genesis Telehealth Monitor – Targeted Solution  3-85

3.13.7  Honeywell Central Station – Diagnostic

Software for Managing Patient Care  3-87

3.13.8  Honeywell Genesis Telemonitor - Targeted Solution  3-87

3.13.9  Honeywell Central Station Diagnostic Software for

Managing Patient Care  3-90

3.13.10 Honeywell Medical Devices  3-92

3.13.11 Honeywell Health Center Kiosks  3-92

3.13.12 Honeywell HomMed Promoting Healthy Environments  3-95

3.14     Sajix  3-96

3.15     GenerationOne  3-97

3.15.1  GenerationOne Mobile Health Solution 24/7 Support 3-99

3.16     Telemedicine Networks  3-99

3.17     Cisco  3-100

3.17.1  Cisco HealthPresence  3-100

3.18     Hewlett-Packard / 3Com Corporation  3-102

3.19     IBM    3-105

3.20     Bosch / Health Hero® Network Deployments with

Medicare, VA   3-108

3.20.1  Centers for Medicare and Medicaid Services

Extending And Expanding Bosch Health Hero Network

Health Buddy Project 3-109

3.21     Aruba Networks Wireless Solution: WiFi Wireless LANs  3-113

3.21.1  Aruba Networks Wireless Solution  3-116

3.21.2  Aruba Wireless Network Real-Time

Surveillance Of The Patient Bedside  3-117

3.22     Cardiopulmonary Bernoulli Enterprise

Management System   3-118

3.23     Telemedicine Equipment Worldwide  3-118

3.24     Contec Medical Group PM50 NIBP/Spo2 Patient Monitor  3-118

3.25     Mednet Healthcare Technologies Heartrak Smart 3-124

3.25.1  Mednet Healthcare Technologies Heartrak - Post-

Event Cardiac Monitoring  3-125

3.25.2  Mednet Healthcare Technologies Heartrak 1000  3-125

3.25.3  Mednet Healthcare Technologies HeartView P-12/8  3-126

3.25.4  Mednet Healthcare Technologies HeartOne™    3-127

3.26     Cardionet 3-128

3.26.1  CardioNet MCOT  3-128

3.26.2  CardioNet Event Monitoring  3-129

3.26.3  CardioNet Looping Multi-Event Monitor 3-132

3.26.4  CardioNet Non-Looping Chest Plate Event Monitor 3-133

3.26.5  CardioNet Holter Monitor 3-135

3.27     XTend Medical Telemedicine  3-137

3.27.1  XTend Pharmacy  3-139

3.27.2  Xtend / BioHarp UNI US. 3-140

3.28     LifeStar ACT Ambulatory Cardiac Telemetry  3-141

3.28.1  LifeStar ACT Products  3-141

3.28.2  LifeStar ACT Ex  3-142

3.29     GenesisHealthTechnologies HealthPia  3-144

3.29.1  GenesisHealthTechnologies HealthPia Glucose

Meter (GlucoPack™) 3-145

3.29.2  GenesisHealthTechnologies BP Cuff  3-150

3.29.3  GenesisHealthTechnologies HealthPia Thermo Weight Scale  3-150

3.29.4  GenesisHealthTechnologies Glucose Information

And Testing Security  3-150

3.30     IgeaCare Igeacom300Systems Nurse Call Devices  3-152

3.30.1  IgeaCare Igeacom500 Systems  3-153

3.30.2  IgeaCare Igeacom700 Systems  3-156

3.31     LifeSync Wireless Lead System   3-158

3.31.1  LifeSync Wireless ECG System   3-163

3.32     SHL Telemedicine Ltd. CARDIOSEN'C™    3-167

3.32.1  SHL Telemeidicine CARDIOBEEPER12/12™    3-169

3.32.2  SHL Telemedicine CARDIOPOCKET™    3-172

3.32.3  SHL Telemedicine TELEMARKER™ Transtelephonic

Cardiac Blood Testing Device  3-172

3.32.4  SHL Telemedicine TELEPRESS™    3-175

3.33     MedApps  3-177

3.33.1  MedApps Wireless Mobile Health Monitoring  3-179

3.33.2  MedApps Wireless Health Monitoring  3-180

3.33.3  MedApps Mobile Wireless Health Monitoring System   3-184

3.33.4  MedApps HealthPAL   3-185

3.33.5  MedApps HealthCOM    3-186

3.33.6  MedApps HealthLINK –  3-190

3.33.7  MedPAL Medication Compliance  3-191

3.34     Apollo Products / Solutions  3-191

3.35     Heart Imaging Technologies  3-192

3.36     Telemedicine Electronic Components and

Modules Worldwide  3-193

3.37     Intel Telemedicine Research and Innovation  3-194

3.37.1  Intel Telemedicine Technologies And Research

Ecosystem   3-194

3.37.2  Intel Ethnographic Research In Healthcare  3-195

3.37.3  Intel Healthcare Research Global Understanding  3-196

3.37.4  Intel Healthcare Research Focus  3-197

3.37.5  Intel Research Portfolio Evidence-Based Innovation  3-199

3.37.6  Intel Acquires Wind River Systems  3-207

3.37.7  Intel Bringing Vital Information To The Point Of Care  3-208

3.37.8  Intel Innovation For Healthcare  3-209

3.37.9  Intel® Health Guide Personal Health System   3-209

3.37.10 Intel® Health Guide  3-210

3.38     AMD Global Telemedicine  3-210

3.38.1  AMD Telemedicine In The Access Model 3-212

3.38.2  AMD Primary Care Telemedicine  3-213

3.38.3  AMD Global Telemedicine  3-214

3.38.4  AMD Cutting Edge Cardiology Applications  3-216

3.39     Authentidate Holding Secure Health Information

Exchange And Workflow Management 3-223

3.40     Equipment and Software for Transmission of

Medical Imaging, Telemedicine  3-225

3.41     Philips / Raytel Imaging Network  3-226

3.42     GE Digital Image Archive Telemedicine

Inside a Facility  3-229

3.42.1  GE Centricity RIS/PACS Integrated Solutions  3-230

3.42.2  GE PACS eHealth  3-232

3.42.3  GE Central databank Supports Remote Care Delivery  3-232

3.43     Telemedicine for Public Health Agencies  3-233

3.44     Voxiva HealthConnect Suite Of Interactive

Mobile Health Information Services  3-233

3.44.1  Voxiva HealthWatch  3-234

3.44.2  Voxiva Disease Reporting  3-235

3.44.3  Voxiva HealthWatch Database Mining  3-236

3.44.4  Voxiva HealthWatch  Outbreak Detection and Analysis  3-236

3.44.5  Voxiva HealthWatch Alerts on Health Events  3-236

3.44.6  Voxiva Case Investigation  3-236

3.44.7  Voxiva Outbreak Management 3-237

3.44.8  Voxiva Platform Solutions  3-237

3.45     Rivulet Communications Medical Video  3-240

3.45.1  Rivulet’s Advanced Multimedia Telemedicine Solution  3-240

3.46     Pelham Sloane Mobile And Home Based Telemedicine  3-242

 

 

4. Telemedicine Technology  4-1

4.1   Telemedicine Product Lifecycle Accelerating  4-1

4.1.1    Personal Computer Based Systems Provide

Significant Advantages  4-1

4.1.2    Telemedicine Establishes Professional

Relationships, Builds Referral Patterns  4-2

4.1.3    Machine-to-Machine Sensing  4-3

4.2   Bosch Studies 600 Congestive Heart Failure (CHF) Patients –  4-4

4.2.1    Better Care For Hypertensive Patients  4-5

4.2.2    Accurate Non-Invasive Blood Pressure Measurement in the

 Critically Ill patient 4-5

4.2.3    Automated Blood Pressure Device Calibration Method  4-7

4.3   Patient Assessment 4-8

4.3.1    Accurate Blood Pressure Measurement 4-8

4.3.2    Accuracy And Clinical Validation Of The SunTech 247  4-9

4.3.3    Accurate Blood Pressure Measurement 4-10

4.3.4    Evidence-Based Innovation  4-10

4.4   Intel Telemedicine Cultivating Collaborations  4-13

4.4.1    Technology Research for Independent Living  4-13

4.4.2    Behavioral Assessment and Intervention Commons  4-13

4.4.3    Center for Aging Services Technologies (CAST) 4-14

4.4.4    Everyday Technologies in Alzheimer Care (ETAC) 4-14

4.4.5    Oregon Center for Aging and Tech (ORCATECH) 4-14

4.5   People-Centered Research  4-14

4.5.1    Technology Innovation Starts With People  4-17

4.6   Disease Conditions and Medical Care Categories  4-18

4.6.1    Diabetes  4-18

4.6.2    Chronic Care  4-18

4.6.3    Cardiac Care  4-19

4.6.4    Cardiology  4-21

4.6.5    Oncology  4-22

4.6.6    Women’s health  4-22

4.6.7    Regulatory Requirements  4-23

4.6.8    Atrial Fibrillation  4-23

4.6.9    Atrial Fibrillation Printout 4-25

4.6.10  Increased Risk of Stroke  4-26

4.7   Real Time Locating System (RTLS) 4-26

4.8   Technological Trends  4-28

4.8.1    Thin Film Lithium And Lithium Ion Batteries  4-28

4.8.2    Thin Film Battery Market Driving Forces  4-29

4.9   Thin Film Solid-State Battery Construction  4-30

4.10     Science And Medical Technology  4-31

4.10.1  Physical Therapy  4-32

4.10.2  Treatment Trends  4-32

 

 

5. Telemedicine Company Profiles  5-1

5.1   Aerotel Medical Systems  5-1

5.1.1    Aerotel Medical Systems / Tadiran LifeCare  5-2

5.1.2    Aerotel Medical Systems Mobile-CliniQ™ -

Affordable Personal Mobile Health Solution  5-3

5.1.3    Aerotel Medical Systems Connect-Cell™ -

Cellular-Based Homecare Data Hub  5-3

5.2   AMD Global Telemedicine  5-4

5.2.1    AMD Global Telemedicine Director of Clinical training  5-5

5.3   American Heartcare Limited AHL   5-5

5.4   Apollo Telemedicine Networking Foundation  5-6

5.5   Authentidate Holding  5-8

5.6   Bosch Group  5-10

5.6.1    Bosch Group / Health Hero Network  5-10

5.6.2    Bosch Group / ViTel Net 5-11

5.6.3    Bosch / ViTelNet Range Of Services  5-11

5.6.4    Bosch Group Charitable Ownership  5-12

5.6.5    Bosch Group Healthcare  5-13

5.6.6    Bosch Health Hero Network  5-13

5.6.7    Bosch Group Sales Revenue  5-14

5.6.8    Bosch Automotive Technology sales  5-15

5.6.9    Bosch Industrial Technology Sales  5-16

5.6.10  Bosch Consumer Goods and Building Technology Sales  5-18

5.7   Cardiocom   5-19

5.7.1    Cardiocom Telemonitoring System   5-20

5.7.2    Cardiocom Telemonitoring Used By Major Managed Care Organizations  5-21

5.8   Cardionet 5-22

5.8.1    CardioNet Positioning  5-26

5.8.2    CardioNet Acquisition—PDSHeart, Inc. 5-30

5.9   Cincom Systems  5-30

5.10     Cisco  5-34

5.10.1  Cisco Strategy and Focus Areas  5-34

5.11     Contec  5-37

5.11.1  Contec Medical Group  5-38

5.12     EHTEL eHealth  5-44

5.12.1  EHTEL Structure  5-45

5.13     GE   5-45

5.13.1  General Electric Revenues  5-47

5.13.2  GE Healthcare  5-47

5.14     GenerationOne  5-49

5.14.1  GenerationOne Mobile Collaborative Care Solution  5-50

5.14.2  GenerationOne / FireFly Mobile  5-52

5.14.3  GenesisHealthTechnologies / HealthPia  5-53

5.15     HeartIT   5-54

5.16     Hewlett-Packard / 3Com   5-55

5.16.1  HP Full Year Fiscal 2009  5-55

5.16.2  Hewlett Packard (HP) / 3Com Corporation  5-57

5.16.3  3Com Corporation  5-58

5.16.4  3Com Healthcare Customers  5-59

5.17     Honeywell 5-60

5.18     IBM    5-62

5.18.1  IBM Business Partnering Strategy  5-63

5.18.2  IBM Strategic Priorities  5-64

5.18.3  IBM BPM Powered By Smart SOA   5-66

5.18.4  IBM Delivers Integration and Innovation to Clients  5-66

5.18.5  IBM Business Model 5-67

5.18.6  IBM Unified Communications In The Cloud Architecture  5-68

5.18.7  IBM LotusLive Cloud-Based Portfolio Of

Social Networking And Collaboration Services  5-70

5.18.8  IBM Revenue  5-71

5.18.9  IBM Q1 2009 Revenue  5-78

5.18.10 IBM Q2 2009 Revenue  5-79

5.18.11 IBM Software Capabilities  5-80

5.18.12 IBM Systems and Technology Capabilities  5-82

5.18.13 IBM Worldwide Organizations  5-83

5.18.14 IBM Integrated Supply Chain  5-83

5.18.15 IBM Security  5-84

5.18.16 Financing Makes the IBM System z More Efficient 5-87

5.19     IgeaCare Solutions  5-89

5.19.1  IgeaCare Telephony Based Communication Systems  5-90

5.20     Intel 5-91

5.20.1  Intel Operating Segments  5-92

5.20.2  Intel / Wind River 5-93

5.20.3  Intel Silicon Innovation  5-94

5.21     LifeSync Corp. 5-96

5.22     Lifewatch  5-98

5.22.1  LifeWatch Revenue  5-102

5.23     MedApps, Inc. 5-103

5.23.1  MedApps  Personal Health Device  5-105

5.23.2  MedApps Receives FDA Clearance on a

New Way to Bring Cost-Effective Remote Health Monitoring  5-105

5.23.3  MedApps Innovative Solutions  5-106

5.24     Mednet Healthcare Technologies  5-107

5.25     NuPhysicia LLC   5-107

5.25.1  NuPhysicia Telemedicine Programs  5-108

5.26     OCS  5-108

5.27     Philips  5-109

5.27.1  Philips Healthcare  5-110

5.27.2  Philips Key Revenue Data  5-112

5.28     Pelham Sloane  5-113

5.29     Polycom   5-113

5.29.1  Polycom Telemedicine Products and Services: 5-114

5.29.2  Polycom And AMD Global Telemedicine Delivers

Integrated Visual And Voice Telehealth Capability To Clinicians  5-115

5.30     ProInfoNet 5-117

5.30.1  New England Telehealth Consortium   5-117

5.30.2  ProInfoNet Web development And Market Research  5-121

5.31     Rivulet 5-121

5.31.1  Rivulet Telemedicine  5-123

5.32     SHL Telemedicine Ltd. 5-124

5.33     Siemens  5-126

5.33.1  Siemens Comprehensive Healthcare  5-126

5.33.2  Siemens Computed Tomography (CT) 5-127

5.33.3  Siemens Combines Imaging Systems And Evaluation

Software And Bundle Them Into A Complete Client-

Server Solution  5-130

5.33.4  Siemens Molecular imaging meets computed tomography  5-130

5.34     Karl Storz Endoscopy-America / Global Care Quest 5-131

5.35     Suntech  5-131

5.35.1  SunTech Medical Development & Acquisition Plans  5-132

5.36     Voxiva  5-134

5.37     Wolters Kluwer Health  5-135

5.37.1  Wolters Kluwer Health  5-136

5.37.2  Wolters Kluwer Health Medi-Span®   5-136

5.37.3  Wolters Kluwer Health Facts & Comparisons®   5-137

5.38     XTend Medical Corporation  5-137

5.38.1  XTend Medical Partners  5-138

5.38.2  XTend Medical Telemedicine Solution  5-138

5.38.3  Xtend / BioHarp UNI US. 5-139

5.38.4  XTend Medical Business Model 5-139

5.38.5  XTend Revenue Model 5-141

5.38.6  XTend / BioHarp  5-143

5.38.7  XTend Medical Purchase Agreement With BioHarp, Korea  5-144

5.38.8  XTend Medical / AmeriChoice  5-145

5.39     Selected Other Telemedicine Companies  5-146

5.39.1  A&D   5-146

5.39.2  AMD   5-146

5.39.3  American TeleCare  5-147

5.39.4  Applied Medical Solutions  5-147

5.39.5  Arinc  5-147

5.39.6  AT&T  5-148

5.39.7  Canon  5-148

5.39.8  Cisco  5-148

5.39.9  Centura Health  5-149

5.39.10  Chorus Call 5-149

5.39.11 Clinidata  5-149

5.39.12 CSI  5-150

5.39.13 Delphi Medical Systems  5-150

5.39.14 e-TelMed  5-151

5.39.15 GlobalMedia  5-151

5.39.16 iMDsoft 5-151

5.39.17 iMetrikus  5-152

5.39.18 Interactive Solutions  5-152

5.39.19 Nonin® Medical 5-153

5.39.20 Polycom   5-153

5.39.21 Qualcomm   5-153

5.39.22 RSA Medical 5-154

5.39.23 SHL Telemedicine  5-154

5.39.24 Sony  5-155

5.39.25 Tandberg  5-155

5.39.26 Telemedicus  5-155

5.39.27 VBrick Systems  5-156

5.39.28 Visicu  5-156

5.39.29 Verizon  5-157

5.39.30 ViTel Net 5-157

5.39.31 Viterion TeleHealthcare  5-158

5.39.32 Wire One Communications  5-158

5.39.33 Zydacron  5-159

 

 

 

 

 

 

List of Tables and Figures

 

Table ES-1  ES-2

Telemedicine Systems Market Driving Forces 

Figure ES-2  ES-3

Telemedicine Software, Equipment, and Services Worldwide 

Market Shares, Dollars, 2009 

Table ES-3  ES-4

Telemedicine Software, Equipment, and Services Market Forecasts, Worldwide, Dollars, 2010-2016 

 

 

Figure 1-1  1-2

How Telemedicine Works.

Figure 1-2  1-3

Usage of Telemedicine 

Table 1-3  1-4

Benefits Of Telemedicine 

Table 1-3  (Continued) 1-5

Benefits Of Telemedicine 

Table 1-4  1-6

Medical Subspecialty Use of Telemedicine 

Table 1-4  (Continued) 1-7

Medical Subspecialty Use of Telemedicine 

Table 1-5  1-12

Telemedicine Approaches 

Table 1-6  1-14

WinterGreen Research Has Formalized A Vision Of The

Evolution Of Healthcare Economic Models 

Figure 1-7  1-16

Number of US Homecare and Hospice Agencies 

Figure 1-8  1-17

US Homecare Payment Source 

Figure 1-9  1-18

US Homecare Patients Receiving Help 

Table 1-10  1-19

Home Health Quality of Care Measures 

Table 1-10  (Continued) 1-20

Home Health Quality of Care Measures 

Table 1-10  (Continued) 1-21

Home Health Quality of Care Measures 

Table 1-11  1-21

Senior Homecare Assessment

Table 1-11  (Continued) 1-22

Senior Homecare Assessment

Table 1-11  (Continued) 1-23

Senior Homecare Assessment

Table 1-12  1-23

Medicare Program Payment Conditions 

Table 1-13  1-30

Home Care Services Payors 

Table 1-14  1-40

Homecare Information System Software Characteristics 

 

Table 1-14  (Continued) 1-41

Homecare Information System Software Characteristics 

Table 1-15  1-42

Market Characteristics For Evaluation of Homecare

Information System Software Vendors 

Table 1-16  1-44

Home Care Services Billing Issues 

Table 1-17  1-46

JCAHO ORYX Requirements 

Table 1-17 (Continued) 1-47

JCAHO ORYX Requirements 

Table 1-18  1-49

Home Care Standard Services Provided 

Table 1-19  1-50

Home Care Specialty Services Provided 

Table 1-20  1-51

Home Market Information System Software Market Segment

Table 1-21  1-54

Factors Relating To Value Of Home Health Care Over

Institutional Care 

Table 1-22  1-58

Studies Illustrate Patients Choose Home Care 

Table 1-23  1-60

Home Health Savings 

Table 1-24  1-63

Home Healthcare Services Target Markets 

Table 1-25  1-66

Home Medical Equipment Market Segments 

Table 1-27  1-73

Home Care Services Billing Issues 

Table 1-28  1-74

Home Care Services Billing Changes Needed 

Table 1-29  1-75

JCAHO ORYX Requirements 

Table 1-29 (Continued) 1-76

JCAHO ORYX Requirements 

Table 1-30  1-85

Worldwide Homecare Information Systems

Market Positioning 

Table 1-30 (Continued) 1-86

Worldwide Homecare Information Systems

Market Positioning 

Table 1-31  1-89

Strategies For Offering Technology Solutions To The

Home Healthcare Industry 

Table 1-32  1-93

Homecare Information Systems Market Trends 

 

 

Table 2-1  2-2

Telemedicine Systems Market Driving Forces 

Table 2-2  2-5

Telemonitoring Systems Market Driving Forces 

 

 

Figure 2-3  2-6

Telemedicine Software, Equipment, and Services Worldwide 

Market Shares, Dollars, 2009 

Figure 2-4  2-7

Telemedicine Software, Equipment, and Services Worldwide 

Market Shares, Dollars, 2009 

Table 2-5  2-8

Categories Of Telemedicine 

Figure 2-6  2-9

Telemedicine Equipment Worldwide 

Market Shares, Dollars, 2009 

Table 2-7  2-10

Telemedicine Equipment Worldwide 

Market Shares, Dollars, 2009 

Table 2-8  2-12

Contec Medical Group Patient Monitors

Table 2-8 (Continued)  2-13

Contec Medical Group Patient Monitors 

Table 2-9  2-14

Contec Medical Patient Monitors 

Figure 2-10  2-15

Telemedicine Electronic Components and Modules Worldwide 

Market Shares, 2009 

Figure 2-11  2-16

Telemedicine Electronic Components and Modules Worldwide 

Market Shares, 2009 

 

 

Figure 2-12  2-19

Telemedicine Medical Imaging, Equipment,

Software, and Services Market Shares, Worldwide, Dollars, 2009 

Table 2-13  2-20

Telemedicine Medical Imaging,

Equipment, Software, and Services Market Shares, Dollars, 2009 

Table 2-14  2-23

Telemedicine Software and (SaaS) Worldwide

Market Shares, Dollars, 2009 

Table 2-15  2-24

Telemedicine Software and (SaaS) Worldwide

Market Shares, Dollars, 2009 

Table 2-16  2-30

Mobile Telemedicine Remote Monitoring Equipment and 

Services Market Shares, Dollars, 2009 

Table 2-17  2-31

Mobile Telemedicine Remote Monitoring Equipment and 

Services Market Shares, Dollars, 2009 

Table 2-18  2-34

MedApps Solutions Benefits 

Figure 2-19  2-35

Mobile Cardiac Arrhythmia Monitoring Equipment and

Services Market Shares, Worldwide, Dollars, 2009 

Table 2-20  2-36

Mobile Cardiac Arrhythmia Monitoring Equipment and

Services Market Shares, Worldwide, Dollars, 2009 

 

 

Figure 2-21  2-40

Telemedicine Services Oriented Architecture

SOA and Networking Worldwide Market Shares, 2009 

Figure 2-22  2-41

Telemedicine Services Oriented Architecture

SOA and Networking Worldwide Market Shares, 2009 

Table 2-23  2-46

US Chronic Conditions 

Table 2-24  2-46

U.S. Patients with One or More Chronic Diseases 

Figure 2-25  2-47

Telemedicine Equipment and Services Worldwide

Market Segments, 2009 

Table 2-26  2-48

Telemedicine Equipment and Services Worldwide

Market Segments, 2009 

Figure 2-27  2-49

Telemedicine Equipment and Services Worldwide

Market Segments,  2016 

Figure 2-28  2-50

Telemedicine Equipment and Services Worldwide

Market Segments,  2016 

Table 2-29  2-51

Telemedicine Software, Equipment, and Services Market F

orecasts, Worldwide, Dollars, 2010-2016 

Table 2-30  2-52

Telemedicine Equipment and Services Market Forecasts,

Worldwide, Dollars, 2010-2016 

Figure 2-31  2-54

Telemedicine Equipment Market Forecasts,

Worldwide, Dollars, 2010-2016 

Figure 2-32  2-55

Telemedicine Components and Modules Market

Forecasts, Worldwide, Dollars, 2010-2016 

Figure 2-33  2-57

Medical Imaging Telemedicine Market Forecasts,

Worldwide, Dollars, 2010-2016 

Figure 2-34  2-59

Mobile Telemedicine Remote Monitoring Market Forecasts,

Worldwide, Dollars, 2010-2016 

Figure 2-35  2-61

Mobile Cardiac Arrhythmia Monitoring Market Forecasts,

Worldwide, Dollars, 2010-2016 

Figure 2-36  2-62

Telemedicine Networking Market Forecasts, Worldwide,

Dollars, 2010-2016 

Figure 2-37  2-64

Telemedicine Applications Software and Software as a

Service SaaS Market Forecasts, Worldwide, Dollars, 2010-2016 

Table 2-38  2-65

Telemedicine Software, Equipment, and Services

Market Forecasts,

Worldwide, Dollars, 2010-2016 

 

 

 

Table 2-39  2-66

Telemedicine Software, Equipment, and Services

Market Forecasts,

Worldwide, Dollars, 2010-2016 

Table 2-40  2-71

Telemedicine Regional Market Segments, 2009 

Table 2-41  2-72

Telemedicine Regional Market Segments, 2009 

 

 

Figure 3-1  3-5

Philips Arrythmia Diagnosis 

Figure 3-2  3-6

Philips Clinical Data Services Cycle 

Table 3-3  3-8

LifeWatch Services Complete, State-Of-The-Art

Outpatient Solution 

Table 3-4  3-9

LifeWatch Services NiteWatch Home Sleep Testing 

Table 3-5  3-13

McKesson Telehealth Advisor Functions 

Figure 3-6  3-14

Meditech Tele-management Device 

Table 3-7  3-15

Meditech well@home Device Functions:

Table 3-8  3-16

well@home Telemonitoring Device Alert Management

 

Figure 3-9  3-18

Meditech well@home – Beyond telemonitoring …

Telemanagement

Table 3-10  3-24

Aerotel BP-Tel™ Transtelephonic Blood Pressure Monitor

Applications 

BP-Tel

Table 3-11  3-25

Aerotel BP-Tel™ Transtelephonic Blood Pressure Monitor Features 

Table 3-12  3-26

Aerotel BP-Tel™ Transtelephonic Blood Pressure Monitor Benefits 

Figure 3-13  3-27

Aerotel BP-Tel™ Transtelephonic Blood Pressure Monitor 

Table 3-14  3-28

Aerotel Tele-CliniQ™Applications:

Table 3-15  3-29

Aerotel Tele-CliniQ™ Features:

Table 3-16  3-30

Aerotel Tele-CliniQ™ Benefits 

Figure 3-17  3-31

Aerotel Tele-CliniQ™ Personal Multi-Parameter

Medical Acquisition Center for Homecare 

 

 

Figure 3-18  3-32

Aerotel Tele-CliniQ™ Personal Multi-Parameter

Medical Acquisition Components 

Figure 3-19  3-34

Cardiocom Telemonitoring systems 

Table 3-20  3-35

Cardiocom Telemonitoring Vital Signs Monitored 

Table 3-21  3-38

Cardiocom Thin-Link®  

Table 3-22  3-39

Cardiocom GlucoCom Diabetes System Features 

Table 3-23  3-40

CardiocomAutoLink functions 

Table 3-24  3-41

Cardiocom AutoLink Features 

Figure 3-25  3-42

Cardiocom  GlucoCom  

Table 3-26  3-43

Cardiocom Integrated System For Communication 

Table 3-27  3-46

Cardiocom Types of Reports 

Table 3-28  3-47

Cardiocom Reporting Items 

Figure 3-29  3-49

Cardiocom Complete Home Monitoring and Data

Management System  

Table 3-30  3-53

Cardiocom TELESCALE'S Powerful Features 

Table 3-31  3-54

Cardiocom Compact Telescale®  

Table 3-32  3-55

Cardiocom Cardio-Plan™ Functions 

Table 3-33  3-58

Cardiocom Respiratory-Plan™   

Table 3-34  3-60

Santrax Telephony Benefits:

Table 3-34  (Continued) 3-61

Santrax Telephony Benefits:

Table 3-35  3-62

Santrax Home Health Care Benefits:

Table 3-36  3-67

Santrax Functionality 

Table 3-37  3-68

Santrax Benefits 

Figure 3-38  3-70

AHL Telemedecine Specialty Center 

Figure 3-39  3-71

AHL Telemedecine Consulting Center 

Table 3-40  3-72

AHL Telemedicine Services 

Table 3-41  3-73

Consultation using AHL Occurs On Following Reports 

Table 3-42  3-74

AHL Disease Conditions Managed 

Figure 3-43  3-86

Honeywell Genesis Telemonitor 

Table 3-44  3-89

Honeywell Sentry Telehealth Monitor Features 

Table 3-44  (Continued) 3-90

Honeywell Sentry Telehealth Monitor Features 

Table 3-45  3-91

Central Station Diagnostic Screens 

Table 3-46  3-93

Honeywell Health Center Kiosks 

Table 3-47  3-96

iHelix Telecare Remote Physician Consultation

Solution Patient Advantages 

Table 3-48  3-98

GenerationOne Mobile Health Solution Functions 

Table 3-49  3-103

3Com Systems For Medical Laboratory Services 

Table 3-49 (Continued) 3-104

3Com Systems For Medical Laboratory Services 

Table 3-50  3-106

IBM Telemedicine Initiatives 

Table 3-51  3-114

Aruba Networks Hospital Wireless LAN Reliability 

Table 3-52  3-115

Aruba Networks Hospital Wireless LAN Areas Of

Focus For Technology 

Table 3-53  Contec Medical Group Patient Monitors  3-118

Contec Medical Group                                                                                            

Patient Monitors

 

Table 3-53 (Continued)  Contec Medical Group                                          3-119

Patient Monitors 

Table 3-54  3-120

Contec Medical Patient Monitors 

Table 3-55  3-121

Contec Medical NIBP/Spo2  Patient Monitor 

Table 3-56  3-122

Contec Medical NIBP/Spo2  Patient Monitor

Features and Benefits 

Table 3-56  (Continued) 3-123

Contec Medical NIBP/Spo2  Patient Monitor

Features and Benefits 

Table 3-56 (Continued) 3-124

Contec Medical NIBP/Spo2  Patient Monitor

Features and Benefits 

Table 3-57  3-130

CardioNet’s Event Monitoring Product Functions 

Table 3-58  3-131

CardioNet Dual Alert Afib Monitor Features:

Figure 3-59  3-132

CardioNet Dual Alert Afib Monitor:

Table 3-60  3-133

CardioNet Looping Multi-Event Monitor 

Figure 3-61  3-134

CardioNet Non-Looping Chest Plate Event Monitor 

Figure 3-62  3-136

CardioNet Holter Monitor 

 

Figure 3-63  3-138

XTend Program For Patient Monitoring 

Table 3-64  3-144

HealthPia juvenile diabetes Functions 

Figure 3-65  3-146

GenesisHealthTechnologies HealthPia

Glucose Meter (GlucoPack™)

Figure 3-66  3-147

GenesisHealthTechnologies HealthPia Glucose

Meter (GlucoPack™) Screens 

Table 3-67  3-148

GenesisHealthTechnologies HealthPia Glucose

Meter (GlucoPack™) Communication Capability 

Figure 3-68  3-149

GenesisHealthTechnologies HealthPia Cell Phone 

Table 3-69  3-154

Key Features Of The Igeacom301 

Table 3-69  (Continued) 3-155

Key Features Of The Igeacom301 

Figure 3-70  3-158

LifeSync® System LeadWear® Disposable

Leads Alarms For Patient Monitoring 

Table 3-71  3-159

LifeSync® Wireless Lead System Benefits:

Table 3-71  (Continued) 3-160

LifeSync® Wireless Lead System Benefits:

Table 3-72  3-161

LifeSync® Telemetry System Functions 

Table 3-73  3-162

Traditional Telemetry Lead Wire Systems Functions 

Figure 3-74  3-163

LifeSync® System Components For Patient Monitoring 

Table 3-75  3-164

LifeSync® Wireless Transceiver System Benefits:

Figure 3-76  3-166

LifeSync Cardiac Monitor Cable Adapters 

Table 3-77  3-168

SHL Telemedicine CardioSen’C™ Personal Cellular-

Digital 12 Lead ECG Features 

Figure 3-78  3-170

SHL Telemedicine CardioSen’C™ Personal

Cellular-Digital 12 Lead ECG  

Table 3-79  3-171

SHL Telemedicine CardioSen’C™ Personal Cellular-

Digital 12 lead ECG Features / Advantages 

Figure 3-80  3-173

SHL Telemedicine TELEMARKER™ Cardiac

Blood Testing Device 

Table 3-81  3-174

SHL Telemeidicine TELEMARKER™ Features / Advantages 

Table 3-82  3-175

SHL Telemedicine blood testing device Features / Advantages 

Figure 3-83  3-176

SHL Telemedicine TELEPRESS™   

Table 3-84  3-177

SHL Telemedicine TELEPRESS™ Features / Advantages 

Table 3-85  3-178

MedApps Solutions Benefits 

Table 3-86  3-181

MedApps Simplicity Solutions Base 

Table 3-87  3-182

MedApps Affordability Solutions Base 

Table 3-88  3-183

MedApps System  

Figure 3-89  3-185

MedApps HealthPAL  

Figure 3-90  3-187

MedApps HealthCOM Screens 

Table 3-91  3-188

MedApps HealthCOM Features 

Table 3-92  3-197

Intel Healthcare Research Focus 

Table 3-92  (Continued) 3-197

Intel Healthcare Research Focus 

Table 3-93  3-198

Intel Healthcare Underserved Regions Research Focus 

Table 3-94  3-200

Intel Research Portfolio Evidence-Based

Telemedicine Innovation 

Table 3-95  3-200

Intel Research Promoting Meds and Compliance

Telemedicine Innovation 

Figure 3-96  3-217

AMD-3700 Telephonic Stethoscope 

Figure 3-97  3-218

AMD-3100 Ausculette II Electronic Stethoscope 

Figure 3-98  3-219

AMD-3200 Simulscope 

Figure 3-99  3-220

AMD-3550 SmartSteth Digital Electronic Stethoscope 

Figure 3-100  3-221

AMD-3875 12 Lead Interpretive ECG for PC

(Software/Hardware Combination 

Figure 3-101  3-222

AMD-5625 Phased Array Probe for SmartProbeTM

Ultrasound 

Figure 3-102  3-227

Philips / Raytel Imaging Network 

Figure 3-103  3-229

GE Telemedicine Image Support

Table 3-104  3-230

GE Centricity RIS/PACS Integrated Solutions Functions 

Figure 3-105  3-233

Voxiva Disease Conditions Served By Telemedicine 

Figure 3-106  3-234

Voxiva HealthWatch 

Figure 3-107  3-236

Voxiva Platform Solutions 

Figure 3-108  3-237

Voxiva Systems Aiding To Detect And Prevent Swine Flu 

Table 3-109  3-240

Rivulet Advanced Multimedia Telemedicine Solutions 

Table 4-1  4-7

Automated Blood Pressure Device Calibration Method 

Table 4-2  4-10

Intel Telemedicine Evidence-Based Innovation Functions 

Table 4-2  (Continued) 4-11

Intel Telemedicine Evidence-Based Innovation Functions 

Table 4-2  (Continued) 4-12

Intel Telemedicine Evidence-Based Innovation Functions 

Table 4-3  4-16

Intel Telemedicine Research Focus 

Table 4-4  4-17

Ethnographic Researchers Profile 

Table 4-5  4-20

Symptoms Of Coronary Artery Disease 

Table 4-6  4-27

Real Time Locating System (RTLS) Functions 

Figure 4-7  4-30

Typical Structure Of A Thin Film Solid State Battery 

Table 4-8  4-34

Factors Relating To Value Of Home Health Care

Over Institutional Care 

 

 

 

 

 

 

Table 5-1  5-29

CardioNet Positioning 

Table 5-2  5-31

Cincom Systems Industries Served 

Table 5-3  5-33

Cincom Customers by Industry 

Figure 5-4  5-39

Contec MEDICA Medical Exhibition In Dusseldorf 

Figure 5-5  5-43

Contec  Buildings 

Table 5-6  5-59

3Com Healthcare Customers 

Figure 5-7  5-64

IBM SMB Partner Go to Market Approach 

Table 5-8  5-65

IBM Strategic Priorities 

Table 5-9  5-93

Intel Operating Segments:

Table 5-10  5-111

Philips Healthcare Activities