Cloud Computing Infrastructure Market Shares, Strategies, and Forecasts, Worldwide, 2010-2016

Table of Contents

Cloud Computing Infrastructure Executive Summary

Cloud Stack Layers – IaaS, PaaS, SaaS: Executive Summary ES-1

Cloud Computing SaaS Market Driving Forces ES-1

Total Private and Public Cloud Market Forecasts ES-3

Public and Private Cloud Infrastructure Market Segments, ES-4

SOA Platform as a Service (PaaS) Private Cloud Infrastructure ES-8

Cloud Infrastructure Market Shares ES-8

System z as The Cloud Machine ES-8

SOA Platform as a Service (PaaS) Private Cloud

Infrastructure Market Shares ES-9

Software as a Service (SaaS) Markets ES-11

Sales Force Automation from Salesforce.com ES-11

Salesforce.com Enterprise Cloud-Computing ES-11

NetSuite 11

Software as a Service (SaaS) Market Shares ES-12

Cloud Computing Infrastructure Market Description And Market Dynamics

1. Cloud Computing Market Description and Market Dynamics 1-1

1.1 Cloud Computing Permits User Web Services Access 1-1

1.1.1 Cloud Computing Aspects 1-3

1.2 Web 2.0 Internet Scale Mainstream Applications 1-5

1.2.1 Design Patterns 1-6

1.2.2 Data Driven Cloud Computing 1-7

1.2.3 Network Effects 1-7

1.2.4 Collaboration 1-7

1.2.5 Social Networking Heuristics 1-8

1.2.6 Wiki-Style Collaborative Editing 1-9

1.3 Core Competencies of Web 2.0 1-9

1.4 Social Networking Applications 1-11

1.5 Cloud Computing Impact On Business 1-13

1.5.1 Cloud Computing Corporate Communications 1-17

1.6 Blogging 1-19

1.6.1 Architecture of Participation 1-19

1.6.2 Permalink Functionality 1-21

1.7 Web 2.0 Driven By Data 1-22

1.7.1 Control Over The Database 1-23

1.8 Web 2.0 Advertising Business 1-24

1.8.1 Google's Lightweight Programming Model Has

Led To The Creation Of Numerous Value-Added Services 1-25

1.9 Scientific Collaboration Using Web 2.0 1-29

1.9.1 OpenWetWare Project At MIT 1-31

1.10 Private Cloud 1-32

1.11 Private Cloud Software-As-A-Service 1-32

1.11.1 Private Cloud Product Development 1-33

1.12 Internal Enterprise Private Cloud Computing 1-34

1.13 35

1.14 Cloud Services A Pricing And Dynamic Scaling Strategy 1-36

1.15 Information Technology Cloud Computing Aspects 1-37

1.15.1 Cloud Computing Business Benefit 1-39

1.16 Cloud computing Provides value 1-39

Cloud Computing Infrastructure Market Shares And Market Forecasts

Cloud Applications and Infrastructure Market

Shares and Market Forecasts 2-1

2.1 Cloud Computing SaaS Market Driving Forces 2-1

2.1.1 Private Cloud Computing 2-7

2.1.2 Public Cloud Computing 2-9

2.1.3 Cloud Computing Useful To Enterprise IT 2-11

2.2 Cloud Infrastructure 2-14

2.2.1 Public Clouds vs. Private Clouds 2-19

2.3 SOA Platform as a Service (PaaS) Private Cloud Infrastructure 2-21

2.3.1 Cloud Infrastructure Market Shares 2-21

2.3.2 System z as The Cloud Machine 2-21

2.3.3 SOA Platform as a Service (PaaS) Private Cloud

Infrastructure Market Shares 2-22

2.3.4 SOA Platform as a Service (PaaS) Private

Cloud Infrastructure Market Forecasts 2-25

2.3.5 SOA Platform As A Service (PaaS) 2-28

2.4 Software as a Service (SaaS) Markets 2-30

2.4.1 Sales Force Automation from Salesforce.com 2-30

2.4.2 Salesforce.com Enterprise Cloud-Computing 2-30

2.4.3 NetSuite 2-30

2.4.4 Software as a Service (SaaS) Market Shares 2-31

2.4.5 Customer Relationship Management (CRM)

Salesforce Software as a Service (SaaS) Market Forecasts 2-33

2.4.6 SMB Market For IT Service Desk SaaS Solutions 2-36

2.5 Public Cloud Infrastructure as a Service (IaaS) 2-38

2.5.1 Public Cloud Infrastructure as a Service (IaaS)

Market Shares 2-39

2.5.2 Google's Gmail and Google Docs 2-41

2.5.3 Public Cloud Infrastructure as a Service (IaaS)

Market Forecasts 2-42

2.6 Public Cloud Enterprise Resource Management as a

Service (ERP) Markets 2-45

2.6.1 Public Cloud Enterprise Resource Management as a

Service (ERP) Market Shares 2-45

2.6.2 Public Cloud Enterprise Resource Management as a

Service (ERP) Market Forecast 2-47

2.7 Storage as a Cloud Infrastructure Software as a

Service Markets 2-51

2.7.1 Storage as a Cloud Infrastructure Software as a

Service Market Shares 2-51

2.7.2 Storage as a Cloud Infrastructure Software as a

Service Market Forecasts 2-55

2.8 Security as a Cloud Service Markets 2-58

2.8.1 Security as a Cloud Service Market Shares 2-59

2.8.2 Security as a Cloud Service Market Forecasts 2-62

2.9 Systems Management as a Cloud Service Markets 2-64

2.9.1 Systems Management as a Cloud Service Market Shares 2-65

2.9.2 Systems Management as a Cloud Service

Market Forecasts 2-67

2.10 Cloud SaaS Systems Development Markets 2-70

2.10.1 IBM Rational for System z 2-70

2.10.2 Cloud SaaS Development Systems Market Shares 2-71

2.10.3 Adobe Creative Solutions 2-73

2.10.4 Cloud SaaS Application Development Software 2-74

2.10.5 Cloud SaaS Development Systems Market Forecasts 2-75

2.11 Cloud SaaS Printing Systems 2-78

2.11.1 Cloud SaaS Printing Software 2-80

2.11.2 Cloud SaaS Printing Software Market Forecasts 2-81

Cloud Computing Infrastructure Product Description

3. Cloud Stack Layers – IaaS, PaaS, SaaS Product Description 3-1

3.1 Cloud Development Environments 3-1

3.2 IBM Rational for System z 3-1

3.2.1 Microsoft .NET Cloud Development 3-6

3.2.2 Microsoft .NET Framework 3-8

3.2.3 Microsoft .NET Framework Secure, Multi-Language Development Platform 10

3.2.4 Microsoft .NET Framework Next-Generation 3-11

3.2.5 EMC Cloud Storage Service and Information Management 3-13

3.2.6 EMC Atmos 3-16

3.2.7 Adobe ColdFusion Cloud Builder 3-17

3.2.8 Joyent 3-19

3.3 Cloud Edge Platform Management Systems 3-20

3.3.1 Oracle Cloud Computing Center 3-20

3.3.2 SAP 3-21

3.3.3 Akamai 3-21

3.3.4 NetSuite SuiteCloud Platform 3-22

3.3.5 NetSuite Business Software Suite 3-22

3.4 Cloud Infrastructure Computer Equipment 3-23

3.4.1 IBM System z For Internal Private and External Public Cloud Implementations 3-24

3.4.2 Cloud Infrastructure Solutions From IBM 3-26

3.4.3 IBM x Series and Blade Servers 3-27

3.5 IBM System x Designed For Virtualization 3-27

3.5.1 Hewlett-Packard Proliant Cloud Cluster Servers 3-30

3.5.2 Cloud Infrastructure Solutions From Dell 3-37

3.5.3 Dell Cloud Infrastructure 3-38

3.5.4 Oracle / Sun 3-38

3.5.5 Fujitsu Cloud Computing 3-40

3.6 Cloud Database and Information Analytics Solutions 3-41

3.6.1 IBM Smart Analytics Cloud 3-42

3.7 Storage Cloud 3-42

3.7.1 EMC Cloud-Based Storage Management 3-43

3.7.2 IBM Smart Business Storage Cloud 3-43

3.8 Private Cloud Enterprise IT Management Systems 3-43

3.8.1 BMC Cloud Management 3-44

3.8.2 BMC BSM platform Business Management Software 3-44

3.8.3 CA Cloud Computing Systems Management 3-45

3.9 Communications Cloud 3-46

3.9.1 Brocade 3-46

3.9.2 Cisco 3-47

3.9.3 Juniper 3-47

3.9.4 Juniper Networks Cloud Data Center Infrastructure Solutions 3-50

3.9.5 AT&T / EMC Communications Cloud Services 3-50

3.9.6 eBay and EMC Scalable Cloud Storage Infrastructure 3-51

3.10 Services Oriented Architecture (SOA) Cloud Infrastructure 3-51

3.10.1 IBM SOA 3-51

3.10.2 IBM SOA Model 3-52

3.10.3 IBM WebSphereMQ SOA Web Services Cloud Components 3-54

3.10.4 IBM Information Archive 3-54

3.10.5 Progress Software SOA 3-55

3.10.6 Microsoft .NET Framework Secure, Reliable Web Services 3-55

3.10.7 Microsoft .NET Framework supports Mission-Critical Business Processes 3-55

3.10.8 Tibco Services Oriented Architecture SOA 3-56

3.10.9 Oracle / BEA SOA Governance 3-57

3.10.10 Software AG 3-57

3.11 Software-as-a-Service (SaaS) Cloud Enterprise Resource

Planning (ERP) Management Applications Delivered Over The Internet 3-58

3.11.1 SAP 3-58

3.11.2 Oracle 3-60

3.11.3 Google's Gmail and Google Docs 3-63

3.11.4 Software-as-a-Service (SaaS) Cloud Customer Relationship Management Applications Delivered Over The Internet 3-65

3.11.5 Customer Relationship Management (CRM) &

Cloud Computing 3-66

3.11.6 Sales Force Automation from Salesforce.com 3-66

3.11.7 Salesforce.com Enterprise Cloud-Computing 3-67

3.11.8 NetSuite 3-67

3.11.9 Zoho Office 3-68

3.12 Infrastructure-as-a-Service (IaaS) 3-72

3.13 Interoperable Linux and .NET platforms 3-73

3.13.1 Adobe Cloud Platforms 3-73

3.13.2 Adobe Platform Segment 3-74

3.13.3 Adobe Platform Market Opportunity, Business

Summary and Strategy 3-74

3.13.4 Platform Products 3-75

3.13.5 Saleforce's Force.com Cloud Platform 3-76

3.13.6 Amazon EC2 Service 3-77

3.13.7 Google's App Engine Cloud Platform 3-77

3.13.8 IBM cloud ecosystem for SaaS, IaaS, and PaaS 3-78

3.13.9 Novell Interoperable Linux platforms 3-78

3.13.10 IBM Private Cloud 3-78

3.14 Cloud Development And Test 3-80

3.14.1 IBM Smart Business Cloud Test Applications 3-80

3.14.2 Progress Software 3-81

3.14.3 Progress OpenEdge 3-81

3.14.4 NetSuite Business Operating System NS-BOS

Development Platform 3-82

3.15 Cloud Information Solutions 3-83

3.15.1 IBM Smart Analytics Cloud 3-83

3.15.2 IBM Cloud Business Analytics 3-85

3.15.3 Software AG Business Infrastructure Software 3-92

3.15.4 iLand Cloud Infrastructure 3-95

3.15.5 Alert Logic Hypervisor Virtual Machine Monitoring 3-96

3.16 Cloud Enterprise Service Bus 3-96

3.16.1 IBM SOA WebSphereMQ, DataPower, and

WebSphereMQ Broker ESB 3-101

3.17 Progress IONA Cloud Enterprise Service Bus (ESB) 3-102

3.17.1 IBM SOA Cloud Enterprise Service Bus (ESB) 3-102

3.17.2 JBoss, a Division of Red Hat 3-102

3.17.3 Microsoft 3-102

3.17.4 MuleSource Mule Enterprise 3-102

3.17.5 MuleSource Core ESB Feature Set 3-104

3.18 Cloud Application Development and Cost Control 3-104

3.18.1 Revolutionize The Economics Of Application Maintenance 3-104

3.18.2 IBM Rational Enterprise Modernization Solutions 3-105

3.18.3 Novell SUSE Appliance Program 3-110

3.18.4 NetSuite SuiteCloud Developer Network (SDN) 3-110

3.18.5 SuiteApp.com 3-110

3.19 Cloud Security 3-110

3.19.1 Cisco 3-111

3.19.2 PivotLink 3-113

3.19.3 Authentication from the Novell service 3-113

3.19.4 StillSecure 3-113

3.19.5 Alert Logic 3-113

3.19.6 Cloud Security Service 3-114

3.19.7 IBM RacF Cloud Security 3-114

3.19.8 Novell Cloud Security Service 3-116

3.19.9 Novell Cloud Security 3-118

3.19.10 EMC / VMWare 3-118

3.19.11 Hewlett-Packard 3-118

3.19.12 AppRiver 3-118

3.19.13 Barracuda Networks 3-119

3.19.14 M86 3-119

3.19.15 McAfee 3-119

3.19.16 Panda Security 3-119

3.19.17 Ping Identity 3-122

3.19.18 Proofpoint 3-122

3.19.19 Qualys 3-122

3.19.20 ScanSafe 3-122

3.19.21 StillSecure 3-123

3.19.22 Symantec 3-123

3.19.23 Symplified 3-123

3.19.24 SyferLock 3-123

3.19.25 Trend Micro 3-123

3.19.26 WatchGuard 3-123

3.19.27 Webroot 3-124

3.19.28 Websense 3-124

3.19.29 WhiteHat 3-124

3.19.30 Zscaler 3-124

3.20 SaaS Productivity Applications 3-124

3.20.1 Google 3-124

3.21 Cloud Hosting and Co-Location 3-125

3.21.1 Cloud Services From Microsoft New, Easier World Of IT 3-125

3.21.2 Cloud services from Microsoft Less Overhead for IT,

A Seamless Experience For Users 3-126

3.21.3 XCalibre 3-127

3.22 Areti Internet 3-129

3.23 CI Host 3-129

3.23.1 RackSpace 3-130

3.24 Tenzing Cloud Computing Services 3-131

3.25 Cloud Services 3-132

3.25.1 Dell Cloud Services 3-132

3.25.2 Amazon EC2 Cloud Infrastructure Solutions Functionality 3-132

3.25.3 Amazon Elastic Compute Cloud 3-132

3.25.4 Amazon EC2 Service Highlights 3-135

3.25.5 Amazon EC2 Service Level Agreement Commitment 99.95% Availability 3-136

3.25.6 Amazon EC2Security 3-136

3.25.7 Amazon EC2 On-Demand Instances 3-136

3.25.8 Amazon Virtual Private Cloud – 3-137

3.25.9 Instances suited for applications. 3-138

3.25.10 High-Memory Instances 3-139

3.25.11 Amazon Cloud Pricing 3-140

3.26 Cloud Printing Platforms 3-141

3.26.1 Fed EX / Kinkos 3-142

3.26.2 Adobe OEM PostScript Opportunity and Strategy 3-142

3.26.3 Adobe OEM PostScript Products 3-143

3.27 Cloud Collaboration 3-143

3.27.1 IBM Cloud Collaboration 3-144

3.27.2 Adobe Acrobat Connect Pro Cloud Collaboration 3-144

3.27.3 SAP Collaborative Decision-Making Application 3-145

3.27.4 MindTouch and Fujitsu 3-147

3.27.5 MindTouch 3-147

3.28 WebConferencing 3-148

3.28.1 Cisco 3-148

3.28.2 Adobe Web conferencing solution 3-148

Cloud Computing Infrastructure Technology

4. Cloud Technology 4-1

4.1 Cloud Computing Information Access 4-1

4.2 Google Scale Mainstream Applications Gmail and Google Maps 4-2

4.2.1 Google.com—Search and Personalization 4-4

4.2.2 Google Scholar. 4-5

4.2.3 Google Server Implementation for Web 2.0 4-6

4.2.4 Google Replicates The Web pages 4-7

4.2.5 Google Map / Reduce Framework Runs In

Parallel On 1,000 Machines 4-9

4.2.6 Google Global Work Queue 4-10

4.2.7 Communication, Collaboration and Communities 4-10

4.2.8 Google Spent $200 Million On Hardware Equipment In 2004,

$1.4 Billion in 2007 4-11

4.2.9 Google Uses 1.8 Million Servers, Search Results, Images,

Videos, Emails And Ads 4-14

4.2.10 Google Dynamic Architecture Implementation 4-15

4.2.11 Short Description of Google Search Engine Dynamic

Architecture 4-18

4.2.12 Google BigFiles 4-19

4.2.13 Google Repository 4-19

4.3 eBay Infrastructure 4-20

4.3.1 Sun Storage Helps Keep The Store Open 4-23

4.3.2 eBay’s Infrastructure Evolution 4-24

4.4 Microsoft .Net Defines Reusable Modules Dynamically 4-25

4.4.1 Microsoft Data Center Size 4-25

4.4.2 Microsoft Combines Managed Modules into Assemblies 4-27

4.4.3 Microsoft Architecture Dynamic Modular Processing 4-29

4.5 IBM® WebSphere® Application Server Feature Pack for Web 2.0 4-31

4.5.1 IBM Web 2.0 Steps To Deploy Websphere

Application Server Using Virtual Image Templates 4-32

4.5.2 IBM WebSphere Application Server Feature Pack 4-37

4.6 Facebook 4-39

4.7 MySpace 4-41

4.8 Reunion 4-44

4.9 Software Release Cycle 4-45

4.10 iTunes and TiVo 4-46

4.11 Data Center Servers 4-46

4.12 Polycom as a Single Global Entity Supporting Global

Customers 4-48

Cloud Computing Infrastructure Company Profiles

5. Cloud Computing Company Profiles 5-1

5.1 Akamai 5-1

5.2 Adobe Systems 5-1

5.2.1 Adobe Targets Businesses And Organizations 5-2

5.2.2 Adobe Revenue 5-4

5.2.3 Adobe Systems Revenue: 5-5

5.2.4 Adobe Systems Software Tools 5-6

5.2.5 Adobe Systems Creative Solutions Business Summary 5-10

5.2.6 Adobe Knowledge Worker Market Opportunity 5-10

5.2.7 Adobe Systems Knowledge Worker Products 5-11

5.2.8 Adobe Systems Enterprise Opportunity 5-12

5.2.9 Adobe Systems Enterprise Business Summary 5-13

5.2.10 Adobe Systems Enterprise Strategy 5-14

5.2.11 Adobe Systems Process Management 5-15

5.2.12 Adobe Systems Content Services 5-15

5.2.13 Adobe Systems Knowledge Worker and Enterprise

Related Products 5-16

5.3 Amazon 5-17

5.3.1 Amazon Consumers 5-18

5.3.2 Amazon Sellers 5-19

5.3.3 Amazon Developers 5-19

5.3.4 Amazon Net Sales 5-19

5.3.5 Amazon Elastic Compute Cloud (Amazon EC2) 5-20

5.3.6 Amazon Elastic Compute Cloud (Amazon EC2) 5-20

5.4 Areti Internet 5-21

5.5 AppScale 5-22

5.5.1 AppScale 1.3 5-22

5.6 Ariba 5-24

5.6.1 Ariba Spend Management 5-24

5.6.2 Ariba 2010 Revenue 5-27

5.6.3 Ariba Customers 5-28

5.7 AT&T 5-28

5.7.1 AT&T Web Hosting 5-29

5.7.2 AT&T Web AdvantageSM 5-33

5.7.3 AT&T integrated Global Enterprise Management

System (iGEMS), 5-33

5.8 Axios 5-34

5.9 BMC 5-35

5.9.1 Business runs on IT. IT runs on BMC Software 5-39

5.9.2 BMC Revenue 5-39

5.9.3 BMC Industry Partnerships 5-39

5.9.4 BMC Partnering With Salesforce.com 5-41

5.9.5 BMC Customer Profile 5-41

5.9.6 BMC Software Revenue 5-42

5.9.7 BMC Strategy 5-44

5.9.8 BMC Atrium 5-45

5.9.9 BMC Compliance Positioning 5-46

5.9.10 BMC Solutions and Products 5-46

5.9.11 BMC Service Assurance 5-47

5.9.12 BMC Service Automation 5-47

5.10 Brocade 5-47

5.10.1 Brocade Cloud Computing 49

5.10.2 Brocade APIs Allow Integration Of The Management

Of Network Elements 5-49

5.10.3 IT Loads With More Applications Per Compute Node,

Increase I/O Requirements 5-50

5.10.4 Brocade Supports Virtualized Environments 5-50

5.10.5 Key Business Benefits Brocade Brings To The Market 5-51

5.11 CA / 3Tera 5-52

5.11.1 CA Acquires 3Tera Cloud Computing Solution Provider 5-52

5.11.2 CA Rapid, Simplified Cloud Enablement 5-54

5.11.3 CA Integration with Virtual and Physical

Management Technologies 5-54

5.11.4 CA Revenue 5-55

5.12 Cassiopeia Internet / Constellate 5-56

5.13 CDC Software 5-56

5.13.1 CDC Global Services 5-57

5.13.2 CDC Online Games 5-57

5.13.3 CDC Internet Media 5-57

5.13.4 CDC Software Enterprise Software Solutions 5-58

5.13.5 CDC Revenue: 5-59

5.13.6 CDC SaaS Strategy 5-60

5.13.7 CDC Acquisitions 5-60

5.13.8 CDC Software's Mergers And Acquisitions 5-61

5.13.9 CDC Integrate 5-61

5.14 Cisco 5-62

5.14.1 Cisco Revenue 5-63

5.15 Consona 5-64

5.16 CrownePeak 5-65

5.17 Dell 5-67

5.17.1 Dell Gets IT Projects Up and Running Quickly 5-67

5.18 Descartes 5-71

5.18.1 Descartes LogiMan&trade 5-74

5.18.2 Descartes CargoAssist 5-74

5.19 EMC 5-75

5.19.1 EMC Velocity² Atmos Partner Program 5-75

5.19.2 EMC / VMware 5-76

5.19.3 EMC Virtual Storage 5-77

5.19.4 EMC Supports Information Technology (IT) 5-78

5.19.5 EMC Revenue 5-79

5.19.6 RSA Information Security 5-81

5.19.7 EMC Consolidated Revenues By Geography: 5-83

5.19.8 Information Storage Segment 5-83

5.19.9 EMC Symmetrix Systems 5-84

5.19.10 EMC CLARiiON Systems 5-85

5.19.11 EMC Celerra IP Storage Systems 5-85

5.19.12 EMC Centera Content Addressed Storage Systems 5-86

5.19.13 EMC Connectrix Directors and Switches 5-86

5.19.14 EMC Consumer and Small Business Products Division 5-87

5.19.15 EMC /Decho Corporation 5-88

5.19.16 EMC Content Management and Archiving Segment 5-89

5.19.17 EMC RSA Information Security Segment 5-89

5.19.18 EMC Global Services 5-90

5.19.19 EMC VMware Virtual Infrastructure Segment 5-91

5.19.20 EMC Distribution Channels 5-94

5.19.21 EMC Technology Alliances 5-94

5.20 Enki 5-95

5.21 FedEx 5-99

5.21.1 FedEx Revenue 5-101

5.22 FrontRange Solutions 5-103

5.23 Fortress ITX 5-103

5.24 Fujitsu 5-105

5.24.1 Fujitsu OSS/NOS 5-106

5.24.2 Fujitsu SOA 5-107

5.24.3 Fujitsu CentraSite SOA Governance 5-108

5.25 Google 5-110

5.25.1 Switch to Google Apps 5-111

5.25.2 Google Apps for Messaging 5-111

5.25.3 Google / YouTube 5-113

5.26 Hewlett Packard (HP) 5-113

5.26.1 HP Cloud Assure Services 5-113

5.26.2 HP Cloud Assure Types Of Cloud Service

Environments Supported 5-116

5.26.3 Hewlett-Packard Revenue 5-120

5.26.4 HP Enterprise Storage and Servers Revenue 5-121

5.26.5 HP Software Revenue 5-121

5.26.6 Hewlett Packard (HP) Focuses On Simplifying Technology 5-121

5.26.7 Hewlett Packard (HP) SOA 5-124

5.26.8 Hewlett Packard (HP) SOA Solutions 5-124

5.26.9 Hewlett Packard (HP) SOA Systinet Governance 5-124

5.26.10 HP Products and Services Segments 5-126

5.26.11 Hewlett-Packard Technology Solutions Group 5-126

5.26.12 Hewlett-Packard Enterprise Storage and Servers 5-127

5.26.13 Hewlett-Packard Industry Standard Servers 5-127

5.26.14 Hewlett-Packard Business Critical Systems 5-128

Hewlett Packard Halo Telepresence Customers 5-128

5.26.15 HP and Marriott 5-129

5.26.16 HP and Tandberg 5-131

5.26.17 Hewlett Packard Computer Industry Market Participant 5-131

5.26.18 Hewlett Packard Global Provider Of Products 5-132

5.26.19 HP Products and Services: Segment Information 5-134

5.26.20 Hewlett Packard Technology Solutions Group 5-134

5.26.21 Hewlett Packard Enterprise Storage and Servers 5-135

5.26.22 HP and Tower Software 5-136

5.26.23 Hewlett Packard Tower Software TRIM Context 5-141

5.27 IBM 5-149

5.27.1 IBM WebSphere 5-149

5.27.2 IBM Business Partnering Strategy 5-151

5.27.3 IBM Strategic Priorities 5-153

5.27.4 IBM BPM Powered By Smart SOA 5-155

5.27.5 IBM Delivers Integration and Innovation to Clients 5-156

5.27.6 IBM Business Model 5-157

5.27.7 IBM Unified Communications In The Cloud Architecture 5-158

5.27.8 IBM LotusLive Cloud-Based Portfolio Of

Social Networking And Collaboration Services 5-159

5.27.9 IBM Revenue 5-161

5.27.10 IBM Q1 2009 Revenue 5-167

5.27.11 IBM Q2 2009 Revenue 5-169

5.27.12 IBM Software Capabilities 5-170

5.27.13 IBM Systems and Technology Capabilities 5-171

5.27.14 IBM Worldwide Organizations 5-172

5.27.15 IBM Integrated Supply Chain 5-173

5.27.16 IBM Security 5-174

5.28 Inteq 5-177

5.29 Joyent 5-178

5.29.1 Joyent Positioning 5-183

5.29.2 Joyent Customers 5-183

5.29.3 Joyent Layers Of The Cloud Stack – IaaS, PaaS, SaaS 5-184

5.30 Juniper 5-186

5.30.1 Juniper Networks Delivers Security at Massive Scale for

Cloud Services, Mega Data Centers 5-187

5.31 Ketera 5-192

5.32 Layered Technologies 5-192

5.32.1 Layered Tech Solutions / Burstorm Focuses On

Helping Businesses 5-194

5.33 Microsoft Dynamics GP 5-195

5.33.1 Microsoft Dynamics GP 5-196

5.33.2 Microsoft Dynamics GP Financial Accounting And Business Management Solution 5-201

5.33.3 Microsoft Corporation 5-204

5.33.4 Microsoft Azure Services Platform 5-205

5.33.5 Microsoft Windows Azure 5-206

5.33.6 Microsoft Live Services 5-206

5.33.7 Microsoft SQL Services 5-206

5.33.8 Microsoft .NET Services 5-207

5.33.9 Microsoft® SharePoint® Services &

Dynamics® CRM Services 5-207

5.33.10 Microsoft Revenue Nine Months 2009 5-208

5.33.11 Microsoft Revenue 5-208

5.33.12 Microsoft Segment Revenue 5-209

5.33.13 Microsoft Segment Revenue2008 5-210

5.33.14 Microsoft Client Revenue 5-214

5.33.15 Microsoft Server and Tools Revenue 5-216

5.33.16 Microsoft Online Services Business Revenue 5-219

5.33.17 Microsoft Business Division Revenue 5-222

5.33.18 Microsoft Entertainment and Devices Division 5-224

5.33.19 Microsoft Competition 5-226

5.33.20 Microsoft Security Vulnerabilities 5-227

5.33.21 Microsoft Client Segment 5-229

5.33.22 Microsoft Segments 5-231

5.33.23 Open Text Livelink ECM Integration Microsoft

Office SharePoint Server 5-233

5.33.24 Microsoft Multinational Computer Technology 5-233

5.33.25 Selected Microsoft Partners 5-234

5.33.26 Microsoft Financials 2008 5-234

5.33.27 Microsoft Software Products 5-235

5.34 NetSuite 5-237

5.34.1 NetSuite Revenue 5-237

5.34.2 NetSuite NetLedger 5-238

5.34.3 NetSuite Strategy 5-238

5.34.4 NetSuite Subscription Agreements 5-241

5.34.5 NetSuite Geograaphic Revenue 5-242

5.34.6 NetSuite Revenue 5-244

5.35 Novell Interoperable Linux Cloud Platforms 5-245

5.35.1 Novell Positions to Address Intelligent Workload

Management Market 5-246

5.36 Omniture 5-246

5.37 Oracle 5-246

5.37.1 Oracle Revenues: 5-249

5.37.2 Oracle / Stellent 5-250

5.38 Panda Security 5-252

5.39 Progress Software 5-253

5.40 Rackspace 5-254

5.41 RedHat 5-256

5.42 RightNow Technologies 5-257

5.42.1 RightNow CX 5-257

5.42.2 RightNow Technologies Revenue 5-261

5.43 Rightscale 5-262

5.43.1 RightScale Perspective On Cloud Usage 5-265

5.44 Sage Figures CRM into its Equation 5-270

5.44.1 Interact SalesLogix 5-271

5.45 Salesforce.com 5-271

5.45.1 Salesforce.com Fourth Quarter and Full Year Revenue 5-276

5.45.2 salesforce.com Customers: 5-277

5.46 Savvis 5-278

5.46.1 Savvis Cloud Services 5-280

5.46.2 Savvis Managed Security Services 5-281

5.46.3 Savvis Dedicated Hosting 5-281

5.46.4 Savvis Strategy 5-282

5.46.5 Savvis Revenue 5-285

5.47 Service-now.com 5-286

5.48 Software AG 5-286

5.48.1 Software AG Wins Two 2007 Product of the Year
Awards from SearchSOA.com 5-303

5.49 SugarCRM 5-303

5.50 SumTotal 5-304

5.51 Symantec 5-305

5.51.1 Symantec Hosted Services Lower Costs And Simplify IT 5-307

5.51.2 Symantec Strategy 5-307

5.51.3 Symantec Strategy 5-308

5.51.4 Symantec Has Seen A Continued Rise In The

Volume Of Security Threats 5-308

5.51.5 Symantec Storage 5-309

5.51.6 Symantec fiscal 2009 Actions To Support Business: 5-309

5.51.7 Symantec Storage and Server Management 5-310

5.51.8 Symantec Solutions For Cloud Computing 5-311

5.52 Tenzing Cloud Computing Services 5-314

5.53 Tibco 5-317

5.53.1 Tibco SOA 5-318

5.53.2 Tibco Business Optimization 5-319

5.53.3 Tibco BPM: 5-319

5.53.4 Tibco Services 5-320

5.54 Tibco 5-321

5.54.1 Tibco SOA 5-322

5.54.2 Tibco Business optimization 5-323

5.54.3 Tibco BPM 5-323

5.54.4 Tibco Professional Services 5-324

5.54.5 Tibco Competition 5-325

5.54.6 Tibco Revenue 5-326

5.55 Verizon 5-330

5.55.1 Verizon Business Strategy 5-330

5.55.2 Verizon CDMA vs, GSM 5-331

5.55.3 Verizon LTE Fourth Generation (4G) Wireless

Broadband Network 5-331

5.55.4 nPhase, Which Verizon Owns Equally With

Qualcomm Incorporated (Qualcomm). 5-333

5.55.5 Verizon Competition from Cable 5-334

5.55.6 Verizon Business Strategy 5-335

5.55.7 Verizon Technologies 5-335

5.56 Workday 5-337

5.56.1 Workday Customers 5-340

5.56.2 Workday Customers 5-340

5.57 Xerox 5-346

5.57.1 Xerox Leader In Managed Print Services 5-346

5.57.2 Xerox Digital Printing 5-347

5.57.3 Xerox acquired Affiliated Computer Services, Inc. ACS 5-347

5.57.4 Xerox Revenues 5-350

5.58 Yahoo 5-353

5.58.1 Yahoo! Development Organization Contains a

Cloud Computing group 5-354

5.58.2 Yahoo Revenues 5-354

List of Tables and Figures

Cloud Computing Infrastructure Executive Summary

Table ES-1 ES-2

Cloud Computing Infrastructure Market Driving Forces

Figure ES-2 ES-3

Total Private and Public Cloud Market Forecasts Dollars,

Worldwide, 2010-2016

Figure ES-3 ES-5

Public and Private Cloud Infrastructure Market

Segments, Dollars, Worldwide, 2009

Figure ES-4 ES-6

Public and Private Cloud Infrastructure Market

Segments, Dollars, Worldwide, 2016

Figure ES-5 ES-7

Cloud Infrastructure Services

Figure ES-6 ES-10

SOA Platform as a Service (PaaS) Private Cloud

Infrastructure Market Shares, Dollars, Worldwide, 2009

Figure ES-7 ES-12

Customer Relationship Management (CRM)

Salesforce Software as a Service Market (SaaS)

Shares, Dollars, Worldwide, 2009

Cloud Computing Infrastructure Market Description And Market Dynamics

Figure 1-1 1-2

Cloud Computing Hole of the Internet

Table 1-2 1-10

Harnessing Collective Intelligence

Table 1-3 1-11

Web 2.0 Next Generation Applications Providers

Table 1-4 1-12

Web Social Networking Space Characteristics

Table 1-5 1-14

Web 2.0 Next Generation Applications

Table 1-6 1-15

Cloud Computing Next Generation Functions

Table 1-7 1-26

Mashup Market Opportunity

Table 1-8 1-27

Web 2.0 Internet Examples

Table 1-8 (Continued) 1-28

Web 2.0 Internet Examples

Table 1-9 1-33

SaaS/ On-Demand Functions:

Figure 1-10

Cloud Computing Forces Changes In IT

Table 1-11 1-38

Cloud Computing Delivery Model Benefits

Figure 1-12 1-39

Cloud Services

Cloud Computing Infrastructure Market Shares and Market Forecasts

Table 2-1 2-2

Cloud Computing Infrastructure Market Driving Forces

Figure 2-2 2-3

Total Private and Public Cloud Market Forecasts Dollars,

Worldwide, 2010-2016

Figure 2-3 2-4

Private and Public Cloud System Services and Infrastructure

Segment Market Forecasts, Worldwide, Dollars, 2010-2016

Figure 2-4 2-5

Public and Private Cloud Infrastructure Market Segments,

Dollars, Worldwide, 2009

Figure 2-5 2-6

Public and Private Cloud Infrastructure Market Segments,

Dollars, Worldwide, 2016

Figure 2-6 2-8

Private Cloud Market Forecasts Dollars, Worldwide, 2010-2016

Figure 2-7 2-10

Public Cloud Market Forecasts Dollars, Worldwide, 2010-2016

Table 2-8 2-13

Competitive Factors In Cloud Computing Markets

Table 2-9 2-14

Competitive Forces In Cloud Computing Markets

Figure 2-10 2-16

Cloud Infrastructure Services

Figure 2-11 2-17

Total Private and Public Cloud Market Forecasts Dollars,

Worldwide, 2010-2016

Table 2-12 2-18

Cloud System Services and Infrastructure Segment

Market Forecasts, Worldwide, Dollars, 2010-2016

Figure 2-13 2-20

Private and Public Cloud Roadmaps for Systems Implementation

Figure 2-14 2-23

SOA Platform as a Service (PaaS) Private Cloud

Infrastructure Market Shares, Dollars, Worldwide, 2009

Table 2-15 2-24

SOA Platform as a Service (PaaS) Private Cloud

Infrastructure Market Shares, Dollars, Worldwide, 2009

Figure 2-16 2-25

SOA Platform as a Service (PaaS) Private Cloud Market

Forecasts Dollars, Worldwide, 2010-2016

Figure 2-17 2-26

SOA Platform as a Service (PaaS) Private Cloud Market

Forecasts Units, Worldwide, 2010-2016

Table 2-18 2-27

SOA Platform as a Service (PaaS) Private Cloud Market

Forecasts Units and Dollars, Worldwide, 2010-2016

Table 2-19 2-29

Services Oriented Architecture Cloud Computing Aspects

Figure 2-20 2-31

Customer Relationship Management (CRM) Salesforce

Software as a Service Market (SaaS) Shares, Dollars, Worldwide, 2009

Table 2-21 2-32

Customer Relationship Management (CRM) Salesforce

Software as a Service Market (SaaS) Shares, Dollars,

Worldwide, 2009

Figure 2-22 2-33

Customer Relationship Management (CRM) Salesforce

Software as a Service (SaaS) Market Forecasts, Dollars,

Worldwide, 2010-2016

Figure 2-23 2-34

Customer Relationship Management (CRM) Salesforce

Software as a Service (SaaS) Market Forecasts, Units,

Worldwide, 2010-2016

Table 2-24 2-35

Customer Relationship Management (CRM) Salesforce

Software as a Service (SaaS) Market Forecasts, Units and

Dollars, Worldwide, 2010-2016

Table 2-25 2-37

SMB Software as a Service Market (SaaS) Shares, Dollars,

Worldwide, 2009

Table 2-26 2-38

SMB Software as a Service (SaaS) Market Forecasts,

Units and Dollars, Worldwide, 2010-2016

Figure 2-27 2-39

Public Cloud Infrastructure as a Service (IaaS)

Market Shares, Dollars, Worldwide, 2009

Table 2-28 2-40

Public Cloud Infrastructure as a Service (IaaS)

Market Shares, Dollars, Worldwide, 2009

Figure 2-29 2-42

Public Cloud Infrastructure as a Service (IaaS) Market

Forecasts, Dollars, Worldwide, 2010-2016

Figure 2-30 2-43

Public Cloud Infrastructure as a Service (IaaS) Market

Forecasts, Units, Worldwide, 2010-2016

Table 2-31 2-44

Public Cloud Infrastructure as a Service (IaaS) Market

Forecasts, Units and Dollars, Worldwide, 2010-2016

Figure 2-32 2-46

Enterprise Resource Planning (ERP) as a Cloud Service

Market Shares, Dollars, Worldwide, 2009

Table 2-33 2-47

Enterprise Resource Planning (ERP) as a Cloud Service

Market Shares, Dollars, Worldwide, 2009

Table 2-34 2-48

Enterprise Resource Planning (ERP) as a Cloud Service

Market Forecasts,-Worldwide, Dollars, 2010-2016

Table 2-35 2-49

Enterprise Resource Planning (ERP) as a Cloud Service Market Forecasts, Worldwide, Units, 2010-2016

Table 2-36 2-50

Enterprise Resource Planning (ERP) as a Cloud Service

Market Forecasts, Worldwide,

Units and Dollars, 2010-2016

Figure 2-37 2-52

Storage as a Cloud Infrastructure Service Market Shares,

Dollars, Worldwide, 2009

Figure 2-38 2-53

Storage as a Cloud Infrastructure Service Market Shares,

Dollars, Worldwide, 2009

Table 2-39 2-54

Cloud Storage Infrastructure Market Participants,

Worldwide, 2010

Figure 2-40 2-56

Storage as a Cloud Infrastructure Software as a Service

Market Forecasts, Dollars, Worldwide, 2010-2016

Figure 2-41 2-57

Storage as a Cloud Infrastructure Software as a Service

Market Forecasts, Units, Worldwide, 2010-2016

Table 2-42 2-58

Storage as a Cloud Infrastructure Software as a Service

Market Forecasts, Units and Dollars, Worldwide, 2010-2016

Table 2-43 2-59

Security as a Cloud Service Market Participants Worldwide, 2009

Table 2-44 2-60

Security as a Cloud Service Market Shares, Dollars, Worldwide, 2009

Table 2-45 2-61

Security as a Cloud Service Market Shares, Dollars, Worldwide, 2009

Figure 2-46 2-62

Security as a Cloud Service Market Shares, Market Forecasts,

Worldwide, Dollars, 2009-2016

Figure 2-47 2-63

Security as a Cloud Service Market Shares, Market Forecasts,

Worldwide, Units, 2009-2016

Figure 2-48 2-64

Security as a Cloud Service Market Shares, Market Forecasts,

Worldwide, Units and Dollars, 2009-2016

Figure 2-49 2-65

Infrastructure Management as a Cloud Service Market Shares,

Dollars, Worldwide, 2009

Table 2-50 2-66

Infrastructure Management as a Cloud Service Market Shares,

Dollars, Worldwide, 2009

Figure 2-51 2-67

Infrastructure Management as a Cloud Service Market Forecasts,

Worldwide, Dollars, 2010-2016

Figure 2-52 2-68

Infrastructure Management as a Cloud Service Market Forecasts,

Worldwide, Units, 2010-2016

Table 2-53 2-69

Infrastructure Management as a Cloud Service Market Forecasts,

Worldwide, Units and Dollars, 2010-2016

Figure 2-54 2-71

Application Development Tools as a Service Market Shares,

Dollars, Worldwide, 2009

Table 2-55 2-72

Application Development Tools as a Service Market Shares,

Dollars, Worldwide, 2009

Figure 2-56 2-75

Application Development Tools as a Service Market Forecasts,

Worldwide, Dollars, 2010-2016

Figure 2-57 2-76

Application Development Tools as a Service Market Forecasts,

Worldwide, Units, 2010-2016

Table 2-58 2-77

Application Development Tools as a Service Market Forecasts, Worldwide,

Units and Dollars, 2010-2016

Table 2-59 2-79

Printing SaaS Functionality:

Figure 2-60 2-80

Printing as a Cloud Service Market Shares, Dollars, Worldwide, 2009

Table 2-61 2-81

Printing as a Cloud Service Market Shares,

Dollars, Worldwide, 2009

Figure 2-62 2-82

Printing as a Cloud Managed Service Market

Forecasts, Worldwide, Dollars, 2010-2016

Figure 2-63 2-83

Printing as a Cloud Managed Service Market

Forecasts, Worldwide, Units, 2010-2016

Figure 2-64 2-84

Printing as a Cloud Managed Service Market

Forecasts, Worldwide, Units, 2010-2016

Cloud Computing Infrastructure Product Description

Figure 3-1 3-3

IBM Rational ROI Improvements Achievable from Cloud Based Development

Figure 3-2 3-5

IBM Cloud Rational Development Increases Cloud Flexibility

Table 3-3 3-7

Microsoft.NET Platforms supported

Table 3-4 3-8

Microsoft .NET Framework Functions

Table 3-5 3-9

Microsoft .NET Framework Components

Table 3-6 3-14

EMC Atmos Cloud Storage ServicesEMC Atmos online

Table 3-7 3-15

EMC Atmos Cloud Storage Federated Services

Table 3-8 3-23

Cloud Computing From Dell Benefits:

Table 3-9 3-24

IBM System z For Internal and External Cloud Implementations

Table 3-10 3-28

IBM System x Cloud Product Features

Figure 3-11 3-31

Hewlett-Packard Proliant Cloud Cluster Servers

Figure 3-12 3-32

Hewlett-Packard Proliant Cloud Cluster Server

Table 3-13 3-34

HP ExSO portfolio Key Cloud Advantages

Table 3-14 3-36

* HP ProLiant Server Cluster Cloud Features

Table 3-15 3-38

Oracle / Sun Server Cloud Benefits:

Table 3-15 (Continued) 3-39

Oracle / Sun Server Cloud Benefits:

Table 3-16 3-49

Juniper Networks Cloud Computing Infrastructure Functions

Figure 3-17 3-59

IBM Rational and SAP Solution Manager for Cloud Computing

Table 3-18 3-61

Oracle SaaS Platform Benefits

Table 3-19 3-62

Oracle Platform for SaaS Components

Table 3-20 3-64

Google Documents Functions

Table 3-21 3-69

Zoho Office Functions

Figure 3-22 3-71

Zoho CRM Sales Force Automation (SFA) software Functions

Table 3-23 3-79

IBM Private Cloud ROI Benefits

Table 3-24 3-84

IBM Analytics Solution Functions

Table 3-25 3-86

IBM Cloud Business Analytics System Functions

Table 3-26 3-88

IBM Cloud Business Analytics System Solutions

Table 3-27 3-89

IBM Cloud Business Analytics System Positioning

Table 3-28 3-90

IBM Cloud Business Analytics System Leveraging Of Business Intelligence

Figure 3-29 3-93

Software AG IT Infrastructure

Table 3-30 3-94

Software AG Cloud Infrastructure Offerings

Table 3-31 3-97

Cloud ESBs Route Multiple Protocols And Map Multiple Data Formats

Figure 3-32 3-106

IBM Rational Cloud Development Platform Positioning for

Services Creation

Figure 3-33 3-107

IBM Rational Development Positioning

Table 3-34 3-108

IBM Rational® software Benefits

Figure 3-35 3-109

IBM Rational Software Delivery Platform

Table 3-36 3-115

IBM RacF Cloud Security Functions

Table 3-38 3-130

RackSpace Features

Table 3-39 3-134

Amazon EC2 Permits Selecting A Pre-Configured, Templated Image

Table 3-40 3-146

SAP Collaborative Decision-Making Application Functions

Cloud Computing Infrastructure Technology

Table 4-1 4-3

Google Use of Ajax Technology

Table 4-2 4-13

WinterGreen Research Server Energy Costs for 14

Servers with 3 Processors

Figure 4-3 4-15

Google Dynamic Architecture.

Source: Sergey Brin and Lawrence Page

Figure 4-4 4-20

Repository Data Structure

Figure 4-5 4-21

Architecture.EBay

Source: E-Bay

Table 4-6 4-25

Microsoft .Net Defines Reusable Modules

Figure 4-7 4-26

MegaData Center Capital Expenditures

Figure 4-8 4-28

Microsoft .NET assemblies:

Figure 4-9 4-30

Microsoft Architecture Dynamic Modular Processing

Figure 4-10 4-33

Steps To Deploy IBM WebSphere Application Server

Using A Virtual Image Template

Figure 4-11 4-34

WebSphere Application Server Network Deployment

Installation And Configuration Steps

Figure 4-12 4-38

IBM Web Architecture

Table 4-13 4-39

Facebook Description. 2007 to April 2008

Table 4-13 (Continued) 4-40

Facebook Description. 2007 to April 2008

Table 4-13 (Continued) 4-41

Facebook Description. 2007 to April 2008

Table 4-14 4-42

MySpace Metrics

Table 4-15 4-44

Reunion Metrics

Cloud Computing Infrastructure Company Profiles

Table 5-1 5-22

AppScale 1.3 Has Many Performance Aspects

Table 5-2 5-24

Ariba Spend Management Capabilities

Figure 5-3 5-25

Ariba Network

Table 5-4 5-29

AT&T Shared Hosting Functions

Table 5-5 5-30

AT&T is Virtual Dedicated Server Functions

Table 5-6 5-31

AT&T Managed Dedicated Server Functions

Table 5-7 5-35

BMC Software Business Service Management

Table 5-8 5-37

BMC IT Cloud Positioning

Table 5-9 5-39

BMC Industry Partnerships

Table 5-10 5-41

BMC Customer Profile

Figure 5-11 5-65

CrownPeak Partners

Table 5-12 5-67

Dell's Cloud Services Functions

Table 5-13 5-68

Dell's Cloud Services Positioning

Table 5-13 (Continued) 5-70

Dell's Cloud Services Positioning

Table 5-14 5-71

Descartes Business Enablement Functions

Table 5-15 5-72

Descartes Global Logistics Network Principal Categorization Of Services

Table 5-16 5-96

ENKI Managed Cloud Computing Fully Managed Virtual Private

Data Centers Positioning

Table 5-17 5-97

ENKI Virtual Servers

Table 5-18 5-98

ENKI Highly Available CPanel For Hosting Providers

Table 5-19 5-100

FedEx Express Segments

Table 5-20 5-107

Fujitsu CentraSite SOA Product Suite Features

Table 5-21 5-109

Fujitsu CentraSite SOA Management Information

Table 5-22 5-112

Google Apps Functions

Table 5-23 5-115

HP Cloud Assure Functions

Table 5-24 5-117

HP Cloud Assure sTypes Of Cloud Service Environments Supported

Table 5-25 5-119

HP SaaS portfolio partner Positioning:

Table 5-26 5-123

Hewlett Packard Product and Services Positioning

Table 5-27 5-132

Hewlett Packard Global Positioning

Table 5-28 5-139

Hewlett Packard Tower Software Global, Vertical Markets

Table 5-29 5-141

Hewlett Packard Tower Software Global, Reducing Risk During Litigation

Table 5-30 5-143

Hewlett Packard Tower Software Microsoft Office® Documents

Table 5-31 5-146

Hewlett Packard Tower TRIM Context Features Overview

Figure 5-32 5-151

IBM SMB Partner Go to Market Approach

Table 5-33 5-153

IBM Strategic Priorities

Table 5-34 5-178

Joyent Cloud Virtual Servers

Table 5-35 5-179

Joyent Cloud Strategic Positioning

Table 5-35 (Continued) 5-180

Joyent Cloud Strategic Positioning

Table 5-36 5-184

Joyent is doing this through three main product areas

Table 5-37 5-189

Juniper Junos® Software Platform Functions

Table 5-38 5-190

Juniper Platform Functions

Table 5-39 5-197

Microsoft Dynamics GP Customer References

Table 5-39 (Continued) 5-198

Microsoft Dynamics GP Customer References

Table 5-39 (Continued) 5-199

Microsoft Dynamics GP Customer References

Table 5-40 5-201

Functions in Microsoft Dynamics GP

Source: Microsoft.

Table 5-41 5-202

Capabilities in Microsoft Dynamics GP:

Table 5-42 5-226

Microsoft Response to Security Vulnerabilities

Table 5-43 5-239

NetSuite Strategic Positioning

Table 5-44 5-249

Oracle / Stellent Enterprise Content Management (ECM)

Software Solutions

Table 5-45 5-253

Rackspace Cloud Computing Positioning

Table 5-46 5-257

RightNow CX Cloud Platform ROI

Table 5-47 5-261

RightScale Cloud Computing

Table 5-48 5-264

RightScale Perspective on Factors Driving Customers To The Cloud

Table 5-49 5-265

RightScale Cloud Adoption Customer Reservations

Table 5-50 5-267

RightScale Version Of What Customers Are Looking For In

A Cloud Management Platform

Table 5-51 5-272

Salesforce.com Principal Competitors

Table 5-52 5-274

Salesforce.com Principal Competitive Factors in SaaS market

Table 5-53 5-281

Savvis Key Growth Strategies

Table 5-54 5-282

Savvis Key Growth Target Markets

Table 5-55 5-305

Symantec Cloud Strategy Solutions

Table 5-56 5-310

Symantec Solutions For Cloud Computing

Table 5-57 5-313

Tenzing Cloud Computing Services Key features

Table 5-58 5-314

Tenzing Cloud Computing Services Key features

Table 5-59 5-337

Workday ERP SaaS Solutions

Table 5-60 5-338

Workday Software-as-a-Service (SaaS) Features

Table 5-61 5-340

Workday Complete Suite of Business Management Services

Table 5-61 (Continued) 5-342

Workday Complete Suite of Business Management Services

Table 5-61 (Continued) 5-342

Workday Complete Suite of Business Management Services

Table 5-62 5-347

Xerox Acquired Affiliated Computer Services ACS Positioning

Figure 5-63 5-348

Xerox Revenues By Business Segment

Figure 5-64 5-349

Xerox Revenues By Geography