Business Process Management (BPM) Market Shares, Strategy, and Forecasts, 2011 to 2017

Table of Contents

Business Process Management (BPM) Executive Summary

Business Process Management (BPM) Executive Summary ES-1

Business Process Management Market Driving Forces ES-1

Business Process Management Market Shares ES-4

Business Process Management (BPM) Market Forecasts ES-5

BPM Targeted Solution Frameworks, Embedding

Agile Project Management Features ES-7

Collaboration Key To BPM Program Success ES-7

BPM Industry Consolidation ES-8

Complexity Of The Underlying IT Technologies ES-9

Impact of Platforms ES-11

Business Process Management (BPM) Systems ES-13

Business Process Management (BPM) Market Description and Market Dynamics

1. Business Process Management (BPM) Market

Definition and Market Dynamics 1-1

1.1 Business Process Management Defines How An

Enterprise Operates 1-1

1.1.1 BPM Process Modeling 1-3

1.1.2 BPM Targeted Solution Frameworks,

Embedding Agile Project Management Features 1-4

1.1.3 Collaboration Key To BPM Program Success 1-4

1.1.4 BPM Acquisitions 1-5

1.2 Business Process Management Platforms 1-6

1.2.1 Comprehensive Risk Analysis 1-6

1.3 Business Process Management Functions 1-7

1.3.1 Execution of Business Processes 1-7

1.3.2 Integration Aspects of BPM 1-9

1.3.3 BPM Supports Overlapping Systems 1-11

1.3.4 SOA / B2Bi Systems 1-13

1.3.5 A Comprehensive BPM Platform 1-16

1.4 BPM Web Services 1-17

1.4.1 A Business Process Monitoring,

Analysis and Control Platform 1-17

1.5 Web 2.0 Internet Scale Mainstream Applications 1-18

1.5.1 Web 2.0 Design Patterns 1-19

1.5.2 Data is t Next for Web 2.0 1-20

1.5.3 Network Effects 1-20

1.5.4 Collaboration 1-20

1.5.5 Social Networking Heuristics 1-21

1.5.6 Wiki-Style Collaborative Editing 1-22

1.6 Core Competencies of Web 2.0 1-22

1.7 Web 2.0 Next Generation Applications 1-23

1.8 Web 2.0 Impact On Business Environment 1-25

1.8.1 Web 2.0 Corporate and Marketing Communications 1-30

1.9 Blogging 1-32

1.9.1 Architecture of Participation 1-32

1.9.2 Permalink Functionality 1-34

1.10 Organization Central To BPM Strategy 1-35

1.10.1 Organizational Changes 1-37

Business Process Management (BPM) Market Shares and Market Forecasts

2. Business Process Management (BPM)

Market Shares and Market Forecasts 2-1

2.1 Business Process Management Market Driving Forces 2-1

2.2 Business Process Management Market Shares 2-4

2.2.1 IBM Business Process Management (BPM) 2-7

2.2.2 Oracle 2-11

2.2.3 Microsoft Biz Talk Server 2-11

2.2.4 Adobe 2-12

2.2.5 Tibco Dynamic BPM 2-13

2.2.6 Tibco BPM 2-14

2.2.7 Progress Software Savvion BusinessManager 2-14

2.2.8 PNMsoft 2-14

2.2.9 Fujitsu 2-15

2.2.10 PegaSystems 2-16

2.2.11 PegaSystems Recognized Industry Leader 2-16

2.2.12 HandySoft 2-17

2.2.13 Newgen Software Automates Key Processes 2-18

2.2.14 Polymita 2-18

2.2.15 Global 360 2-19

2.2.16 Fabasoft 2-19

2.2.17 Singularity 2-20

2.2.18 EMC 2-20

2.2.19 OpenText Metastorm Business Process Management (BPM) 2-21

2.3 Business Process Management (BPM) Market Forecasts 2-21

2.3.1 Business Process Management (BPM)

Market Industry Segments, 2-27

i. BPM Systems Provide A Complete View Of

ii. End-To-End Business Processes 2-29

2.3.3 Automation of Business Process 2-39

2.3.4 Linked BPM and SOA 2-44

2.4 Quantities of Information to be Managed 2-47

2.5 Business Process Management (BPM)

Regional Market Segments 2-50

Business Process Management (BPM) Product Description

3. Business Process Management (BPM)

Product Description 3-1

3.1 IBM Business Process Management (BPM) 3-1

3.1.1 IBM Business Process Manager 3-1

3.1.2 IBM Business Monitor 3-3

3.1.3 IBM WebSphere Business Events 3-5

3.1.4 IBM Integration Designer 3-6

3.1.5 IBM WebSphere Decision Server 3-9

3.1.6 IBM Case Manager 3-10

3.1.7 IBM BPM Industry Packs 3-13

3.1.8 IBM Blue Works 3-21

3.1.9 IBM Support For Different Business Processes

And Business Process Management Techniques 3-22

3.1.10 Users in IBM Blueworks Live 3-24

3.1.11 IBM Account Management Improvements 3-25

3.2 TIBCO iProcess Suite 3-25

3.2.1 Tibco Process Modeling and Implementation 3-26

3.2.2 Tibco Business Rules 3-26

3.2.3 Tibco Process Execution 3-26

3.2.4 Tibco User Workspace 3-27

3.2.5 Tibco Process Visibility 3-27

3.2.6 Tibco Dynamic BPM 3-27

3.2.7 Tibco BPM 3-28

3.2.8 Tibco Process Modeling 3-30

3.2.9 TIBCO Business Studio 3-31

3.2.10 Tibco Business Studio BPM in the Enterprise 3-33

3.2.11 Tibco Model-Driven Process Development – 3-33

3.2.12 Tibco Process Management – 3-34

3.2.13 Tibco Work Management – 3-34

3.2.14 Tibco ActiveMatrix BPM Spotfire 3-35

3.2.15 Tibco BPM in the Cloud 3-35

3.2.16 Tibco Simple Applications and Workflows 3-37

3.2.17 Tibco Formvine 3-38

Tibco ActiveMatrix 3-39

Description: Description: Description: Description: tibco soa-foundation.jpg

Source: Tibco. 3-40

Tibco ActiveMatrix Service Performance Manager 3-40

Tibco ActiveMatrix Policy Manager 3-42

3.2.18 Tibco Software Business Integration 3-42

3.2.19 TIBCO ActiveMatrix BusinessWorks 3-43

3.2.20 Tibco BusinessWorks SmartMapper 3-46

3.2.21 TIBCO Adapters 3-48

3.3 Progress Software Savvion BusinessManager 3-49

3.3.1 Progress Software’s Savvion BPM Server 3-53

3.3.2 Progress Software Savvion BPM Portal 3-61

3.3.3 Progress Software Savvion Business Expert 3-62

3.3.4 Progress Software Savvion Business Rules Management Server 3-63

3.3.5 Progress Software Savvion Process Asset Management Server 3-65

3.3.6 Progress Software Savvion Process Modeler 3-67

3.3.7 Progress Software Sonic Enterprise Service Bus (ESB) for SOA 3-67

3.3.8 Progress Software Sonic ESB Workbench 3-68

3.4 Oracle 3-70

3.4.1 Oracle Business Process Management Suite 3-72

3.4.2 Oracle BPEL Process Manager 3-73

3.4.3 Oracle Human Workflow 3-74

3.4.4 Oracle Business Rules 3-75

3.4.5 Oracle Adapter Framework 3-75

3.4.6 Oracle Business Activity Monitoring 3-75

3.4.7 Oracle Business Process Analysis Suite 3-77

3.4.8 Oracle Process Governance 3-80

3.5 SAP Cloud Service Oriented Architecture (SOA) 3-380

3.5.1 SAP SOA Business Suite 3-81

3.5.2 SAP SOA Customer Relationship Management 3-81

3.5.3 SAP SOA Enterprise Resource Planning (ERP) 3-82

3.6 Savvis 3-83

3.6.1 Savvis Symphony 3-83

3.7 BMC Software 3-86

3.8 OpenText Metastorm Enterprise Products 3-88

3.8.1 OpenText Metastorm ProVision® - 3-90

3.8.2 OpenText Metastorm ProVision® BPA – 391

3.8.3 OpenText Metastorm BPM® 3-91

3.8.4 OpenText Metastorm Integration Manager (MIM) – 3-91

3.8.5 OpenText Enterprise Architecture: Metastorm ProVision 3-92

3.8.6 OpenText Metastorm ProVision® Synergy

With Other Systems 3-108

3.8.7 OpenText Metastorm ProVision Business

Process Analysis (BPA) 3-110

3.8.8 OpenText Metastorm ProVision® Leveraging The

Software And The Integrated Modeling Languages 3-115

3.8.9 OpenText Metastorm ProVision®’s Advanced Simulator 3-117

3.8.10 OpenText Metastorm ProVision® Process

Data Discovery 3-119

3.8.11 OpenText Metastorm ProVision® Process

Six Sigma Support 3-121

3.8.12 Opentext Metastorm Effective Monitoring And Managing User Tasks 129

3.8.13 OpenText Metastorm Advanced Process Intelligence 3-132

3.8.14 OpenText Metastorm Controlled Exception Management 3-137

3.9 Fiorano 3-138

3.9.1 FioranoMQ® 3-139

3.9.2 Fiorano SOA Components & Adapters 3-141

3.9.3 Fiorano Studio 3-141

3.9.4 Fiorano Studio Event Process Choreography 3-142

3.9.5 Fiorano Studio Synthesizing Event-Driven Business Processes 3-142

3.9.6 Fiorano Studio Deploying Event-Processes 3-143

3.9.7 Fiorano Studio Dynamically Modifying And

Changing Event-Processes 3-144

3.9.8 Fiorano Studio Monitoring Event-Processes 3-144

3.10 Microsoft Biz Talk Server 3-145

3.10.1 Microsoft People-Ready Process: Routes of Adoption 3-146

3.10.2 Microsoft Process Awareness 3-147

3.10.3 Microsoft Process Standardization 3-147

3.10.4 Microsoft Process Automation 3-147

3.10.5 Microsoft Process Optimization 3-147

3.10.6 Microsoft Routes of Adoption: Process Awareness 3-148

3.10.7 Microsoft Office SharePoint Server 3-150

3.10.8 Microsoft Routes of Adoption: Process Automation 3-150

3.10.9 Microsoft BizTalk Server 3-151

3.10.10 Microsoft's Business Process Platform 3-153

3.10.11 Microsoft. Office Business Applications 3-155

3.11 Hewlett Packard BPM Cloud Service Automation 3-155

HP Cloud Services Up And Running In Minutes: HP Maps 3-159

HP Financial Services 3-160

HP Cloud Service Automation for Matrix 3-160

Hewlett Packard HP SOA 3-164

 Interoperability – 3-165

 Standards-based components make IT

Systems More Flexible And Significantly Simplify Integration 3-165

 Reuse – 3-165

 Reduces Development Cost And Time And

Increases Quality Of Future Applications 3-165

HP SOA Governance Interoperability Framework (GIF) 3-166

3.12 Software AG 3-167

3.12.1 Software AG Optimization for Process 3-169

3.12.2 Software AG Document Centric BPM

Content Service Platform 3-172

3.12.3 Software AG Content Management & Automation 3-173

3.12.4 Software AG webMethods Composite Application Framework 3-173

3.12.5 Software AG Optimize for SAP 3-174

3.13 Fujitsu Interstage 3-175

3.13.1 Fujitsu Interstage Automated Process Discovery (APD) 3-178

3.13.2 Fujitsu Cloud BPM 3-180

3.14 Pegasystem 3-181

3.14.1 Pegasystem Work Management 3-185

3.14.2 Pegasystem Monitoring and Reporting 3-185

3.14.3 Pegasystem Optimization and Reuse 3-186

3.14.4 Pegasystem Industry Solutions 3-187

3.14.5 Pegasystem BPM in the Cloud 3-188

3.15 Adobe 3-190

3.15.1 Adobe® LiveCycle® Business Activity

Monitoring (BAM) ES2 3-190

3.15.2 Adobe's LiveCycle Collaboration Service 3-191

3.15.3 Adobe® LiveCycle® ES2 Connectors for ECM 3-192

3.15.4 Adobe® LiveCycle® Content Services 3-193

3.15.5 Adobe® LiveCycle® Data Services 3-194

3.15.6 Adobe® LiveCycle® Digital Signatures 3-195

3.15.7 Adobe® LiveCycle® Forms 3-196

3.15.8 LiveCycle Mobile 3-196

3.15.9 Adobe® LiveCycle® Mosaic 3-197

3.15.10 Adobe® LiveCycle® Output 3-198

3.15.11 Adobe® LiveCycle® PDF Generator 3-199

3.15.12 The Adobe® LiveCycle® Process Management 3-200

3.15.13 Adobe® LiveCycle® Rights Management 3-201

3.15.14 Adobe® LiveCycle® Production Print 3-202

Business Process Management (BPM) Technology

4. Business Process Management (BPM) Technology 4-1

4.1 Industry Frameworks Used to Implement BPM Process 4-1

4.2 Business Process Management Technology Issues 4-4

4.2.1 Application Integration Professional Services

Implementation Strategies 4-5

4.2.2 Application Connectivity 4-5

4.2.3 Single Vendor Issues 4-6

4.2.4 Standards Adoption 4-7

4.3 BPM Technology Analysis 4-8

4.4 BPM Business Benefits 4-9

4.5 Technology Platforms 4-10

4.5.1 Automated Virtualization Of Existing Enterprise Assets 4-10

4.5.2 Complexity Of The Underlying IT Technologies 4-11

4.5.3 Impact of Platforms 4-12

4.5.4 Platforms and Disparate Technologies 4-15

4.6 Events 4-15

4.6.1 Event Transmission 4-18

4.6.2 Business Process Automation 4-19

4.7 SOA Foundation Reference Architecture 4-22

4.7.1 IBM WebSphere Business Integration Business

Rule Beans 4-26

IBM WebSphere Business Integration Programming

Model Extensions 4-27

IBM WebSphere Business Integration Quality of Service 4-31

4.8 Oracle SOA Suite 4-32

4.8.1 Oracle SOA Benefits 4-33

4.8.2 Process-Oriented Architecture 4-34

4.8.3 Business Process Automation 4-35

4.8.4 Business Process Management Modular Architecture 4-35

4.8.5 Business Components 4-35

Business Process Management (BPM) Company Profiles

5. Business Process Management Company Profiles 5-1

5.1 Active Endpoints 5-1

5.1.1 Active Endpoints Serves European

Telecom Tele2 To Scale With ActiveVOS BPMS. 5-1

5.2 Adobe Systems 5-2

5.2.1 Adobe Targets Businesses And Organizations 5-4

5.2.2 Adobe Revenue 5-6

5.2.3 Adobe Systems Revenue: 5-6

5.2.4 Adobe Systems Software Tools 5-8

5.2.5 Adobe Systems Creative Solutions Business Summary 5-11

5.2.6 Adobe Knowledge Worker Market Opportunity 5-11

5.2.7 Adobe Systems Knowledge Worker Products 5-12

5.2.8 Adobe Systems Enterprise Opportunity 5-13

5.2.9 Adobe Systems Enterprise Business Summary 5-15

5.2.10 Adobe Systems Enterprise Strategy 5-15

5.2.11 Adobe Systems Process Management 5-16

5.2.12 Adobe Systems Content Services 5-17

5.2.13 Adobe Systems Knowledge Worker and

Enterprise Related Products 5-17

5.3 ActionBase 5-18

5.4 AgilePoint 5-19

5.5 Axway 5-22

5.5.1 Axway Worldwide 5-25

5.6 BancTec 5-25

5.6.1 BancTec Partner Focus 5-27

5.7 BizAgi 5-27

5.8 BMC 5-28

5.8.1 Business runs on IT. IT runs on BMC Software 5-32

5.8.2 BMC Revenue 5-32

5.8.3 BMC Industry Partnerships 5-33

5.8.4 BMC Partnering With Salesforce.com 5-34

5.8.5 BMC Customer Profile 5-34

5.8.6 BMC Software Revenue 5-35

5.8.7 BMC Strategy 5-37

5.8.8 BMC Atrium 5-38

5.8.9 BMC Compliance Positioning 5-39

5.8.10 BMC Solutions and Products 5-39

5.8.11 BMC Service Assurance 5-40

5.8.12 BMC Service Automation 5-40

5.8.13 BMC Software (NASDAQ:BMC) 5-40

5.8.14 BMC Strategy 5-41

5.8.15 BMC BSM Platform 5-44

5.8.16 BMC Solutions Software Business Segments 5-47

5.8.17 BMC Software Acquires MQSoftware 5-47

5.8.18 BMC Software Partners 5-47

5.8.19 BMC Strategic Alliances 5-48

5.8.20 BMC Technology Alliance Partners 5-48

5.8.21 BMC Cloud Computing 5-50

5.8.22 BMC Teamed With Amazon Web Services 5-50

5.8.23 BMC Salesforce.com Partnership 5-50

5.8.24 Cisco, BMC Forge Cloud Infrastructure Partnership 5-51

5.8.25 BMC Software Fiscal 2011 Third Quarter Revenue 5-55

5.8.26 BMC Software Revenue: 5-56

5.8.27 BMC Cloud Positioning 5-56

5.9 CA / 3Tera 5-58

5.9.1 CA Acquires 3Tera Cloud Computing Solution Provider 5-60

5.9.2 CA Rapid, Simplified Cloud Enablement 5-61

5.9.3 CA Integration with Virtual and Physical

Management Technologies 5-61

5.9.4 CA Revenue 5-62

5.9.5 CA (CA: New York Stock Exchange) 5-63

5.9.6 CA Fiscal 2010 Business Developments and Highlights 5-63

5.9.7 CA Acquisitions 5-64

5.9.8 CA Business Strategy 5-64

5.9.9 CA Mainframe Products 5-65

5.9.10 CA Secure 5-65

5.9.11 CA Enables the Adoption of New Technologies 5-65

5.9.12 CA Cloud Computing 5-66

5.9.13 CA SaaS Offerings Appeal To Emerging Enterprises 5-66

5.9.14 CA Strategic Positioning For Growth 5-69

5.9.15 Analysis Of CA Strategy 5-70

5.9.16 CA Revenue 5-72

5.9.17 CA QUARTERLY UPDATE 5-73

5.9.18 CA Performance Indicators 5-73

5.9.19 CA Subscription and Maintenance Revenue 5-74

5.10 Cap Gemini Inc. 5-74

5.10.1 Cap Gemini Collaboration in Action 5-75

5.10.2 Optimizing Capabilities 5-77

5.10.3 Cap Gemini Aligning the Organization 5-77

5.10.4 Capgemini Group Revenues 5-79

5.11 Cordys 5-79

5.11.1 Cordys Middle-Out Design Paradigm 5-81

5.11.2 Cordys Innovative, solid BPMS 5-81

5.12 Deloitte Touche 5-81

5.12.1 Deloitte Enterprise Architecture Tools Approach 5-83

5.12.2 Deloitte Business process management 5-83

5.12.3 Deloitte Approach 5-85

5.12.4 Deloitte Information Management 5-85

5.12.5 Deloitte Approach to Information Flow Process Optimization 5-86

5.12.6 Deloitte’s Approach To IT strategy 5-87

5.12.7 Deloitte Outsourcing Advisory Services 5-87

5.12.8 Deloitte Experts From Outsourcing Advisory Services 5-88

5.12.9 Deloitte System Integration 5-88

5.12.10 Deloitte Web Strategy 5-90

5.13 EMC 5-91

5.13.1 EMC Velocity² Atmos Partner Program 5-92

5.13.2 EMC / VMware 5-93

5.13.3 EMC Virtual Storage 5-94

5.13.4 EMC Supports Information Technology (IT) 5-94

5.13.5 EMC Revenue 5-95

5.13.6 RSA Information Security 5-98

5.13.7 EMC Consolidated Revenues By Geography: 5-100

5.13.8 Information Storage Segment 5-100

5.13.9 EMC Symmetrix Systems 5-101

5.13.10 EMC CLARiiON Systems 5-102

5.13.11 EMC Celerra IP Storage Systems 5-103

5.13.12 EMC Centera Content Addressed Storage Systems 5-103

5.13.13 EMC Connectrix Directors and Switches 5-104

5.13.14 EMC Consumer and Small Business Products Division 5-104

5.13.15 EMC /Decho Corporation 5-105

5.13.16 EMC Content Management and Archiving Segment 5-106

5.13.17 EMC RSA Information Security Segment 5-107

5.13.18 EMC Global Services 5-107

5.13.19 EMC VMware Virtual Infrastructure Segment 5-108

5.13.20 EMC (NYSE: EMC) 5-111

5.13.21 EMC (NYSE: EMC) / VMware (VMW) 5-112

5.13.22 EMC Information Infrastructure Products and Offerings 5-112

5.13.23 EMC Information Storage Segment 5-113

5.13.24 EMC Acquisitions 5-116

5.13.25 EMC Big Data 5-117

5.13.26 EMC Global Services 5-117

5.13.27 EMC RSA Information Security Segment 5-118

5.13.28 EMC Information Intelligence Group Segment 5-120

5.13.29 VMware Virtual and Cloud Infrastructure Products 5-121

5.13.30 EMC Strategic Positioning 5-123

5.13.31 EMC Technology Alliances 5-123

5.13.32 Cisco and EMC 5-123

5.13.33 EMC VMware Partnership 5-125

5.13.34 EMC Competition 5-126

5.13.35 EMC Sustainability 5-127

5.13.36 EMC Five Year Revenue 5-127

5.13.37 EMC Consolidated Revenues By Geography: 5-131

5.13.38 EMC Corporation 5-132

5.13.39 EMC Distribution Channels 5-135

5.13.40 EMC Technology Alliances 5-135

5.14 Fabasoft 5-136

5.15 FinalWire 5-137

5.15.1 FinalWire AIDA64 Pricing and Availability 5-139

5.16 Fiorano 5-140

5.16.1 Fiorano Customers 5-140

5.16.2 Fiorano Enterprise Service Bus (ESB) 5-141

5.17 Fujitsu 5-141

5.17.1 Fujitsu OSS/NOS 5-142

5.17.2 Fujitsu SOA 5-143

5.17.3 Fujitsu CentraSite SOA Governance 5-144

5.18 Global 360 5-145

5.18.1 Global 360 Persona-Based BPM - 5-146

5.19 HandySoft 5-146

5.20 Hewlett Packard (HP) 5-150

5.20.1 HP Cloud Assure Services 5-150

5.20.2 HP Cloud Assure Types Of Cloud Service

Environments Supported 5-153

5.20.3 Hewlett-Packard Revenue 5-155

5.20.4 HP Enterprise Storage and Servers Revenue 5-156

5.20.5 HP Software Revenue 5-156

5.20.6 Hewlett Packard (HP) Focuses On Simplifying Technology 5-156

5.20.7 Hewlett Packard (HP) SOA 5-158

5.20.8 Hewlett Packard (HP) SOA Solutions 5-158

5.20.9 Hewlett Packard (HP) SOA Systinet Governance 5-159

5.20.10 HP Products and Services Segments 5-160

5.20.11 Hewlett-Packard Technology Solutions Group 5-160

5.20.12 Hewlett-Packard Enterprise Storage and Servers 5-161

5.20.13 Hewlett-Packard Industry Standard Servers 5-161

5.20.14 Hewlett-Packard Business Critical Systems 5-162

Hewlett Packard Halo Telepresence Customers 5-162

5.20.15 Hewlett Packard Computer Industry Market Participant 5-163

5.20.16 Hewlett Packard Global Provider Of Products 5-163

5.20.17 HP Products and Services: Segment Information 5-165

5.20.18 Hewlett Packard Technology Solutions Group 5-165

5.20.19 Hewlett Packard Enterprise Storage and Servers 5-166

5.20.20 HP and Tower Software 5-167

5.20.21 Hewlett Packard Tower Software TRIM Context 5-170

5.21 IBM 5-174

5.21.1 IBM WebSphere 5-175

5.21.2 IBM Business Partnering Strategy 5-177

5.21.3 IBM Strategic Priorities 5-177

5.21.4 IBM BPM Powered By Smart SOA 5-179

5.21.5 IBM Delivers Integration and Innovation to Clients 5-179

5.21.6 IBM Business Model 5-181

5.21.7 IBM Unified Communications In The Cloud Architecture 5-182

5.21.8 IBM LotusLive Cloud-Based Portfolio Of Social

Networking And 5Collaboration Services 5-183

5.21.9 IBM Revenue 5-184

5.21.10 IBM Software Capabilities 5-185

5.21.11 IBM Systems and Technology Capabilities 5-186

5.21.12 IBM Worldwide Organizations 5-187

5.21.13 IBM Integrated Supply Chain 5-188

5.21.14 IBM Security 5-189

5.21.15 IBM Cloud Computing 5-191

5.21.16 IBM Business Model 5-192

5.21.17 IBM Business Segments And Capabilities 5-193

5.21.18 IBM GTS Strategic Outsourcing Services Capabilities 5-193

5.21.19 IBM Global Process Services. 5-194

5.21.20 IBM Integrated Technology Services. 5-194

5.21.21 IBM GTS Services Delivery 5-194

5.21.22 IBM Application Management Service 5-196

5.21.23 IBM Software Capabilities 5-196

5.21.24 IBM Systems and Technology 5-198

5.21.25 IBM Global Financing 5-199

5.21.26 IBM Premier Globally Integrated Enterprise 5-200

5.21.27 IBM Integrated Supply Chain 5-201

5.21.28 IBM Software Competition 5-202

5.21.29 IBM 2010 Revenue 5-203

5.21.30 IBM LotusLive Cloud-Based Social

Networking And Collaboration5- 5-203

5.22 Information Builders 5-204

5.22.1 Information Builders / iWay Software 5-204

5.22.2 iWay Software 5-206

5.23 Intalio 5-217

5.24 inubit 5-218

5.25 Microsoft Dynamics GP 5-219

5.25.1 Microsoft Dynamics GP 5-220

5.25.2 Microsoft Dynamics GP Financial Accounting

And Business Management Solution 5-224

5.25.3 Microsoft Corporation 5-226

5.25.4 Microsoft Azure Services Platform 5-227

5.25.5 Microsoft Windows Azure 5-228

5.25.6 Microsoft Live Services 5-228

5.25.7 Microsoft SQL Services 5-229

5.25.8 Microsoft .NET Services 5-229

5.25.9 Microsoft® SharePoint® Services & Dynamics®

CRM Services 5-229

5.25.10 Microsoft Revenue 5-230

5.25.11 Microsoft Second-Quarter Revenue For The

Quarter Ended Dec. 31, 2010 5-230

5.25.12 Microsoft Segment Revenue 5-233

5.25.13 Microsoft Competition 5-234

5.25.14 Microsoft Security Vulnerabilities 5-236

5.25.15 Microsoft Client Segment 5-238

5.25.16 Microsoft Segments 5-240

5.25.17 Open Text Livelink ECM Integration

Microsoft Office SharePoint Server 5-242

5.25.18 Microsoft Multinational Computer Technology 5-242

5.25.19 Selected Microsoft Partners 5-243

5.25.20 Microsoft Financials 2008 5-243

5.25.21 Microsoft Software Products 5-243

5.26 Newgen 5-245

5.26.1 Newgen Software Automates Key Processes 5-246

5.27 OpenText (NASDAQ: OTEX, TSX: OTC) 5-248

5.27.1 Open Text Revenue 5-250

5.27.2 OpenText Strategic Fit with Microsoft 5-250

5.27.3 Open Text ECM Suite 5-251

5.27.4 Metastorm Enterprise 5-252

5.27.5 Metastorm Revenues 5-254

5.27.6 Open Text Support program 5-257

5.27.7 Open Text and Microsoft Corporation 5-258

5.27.8 Open Text and Oracle Corporation 5-258

5.27.9 Open Text and Global Systems Integrators 5-259

5.28 Oracle 5-260

5.28.1 Oracle Revenues: 5-262

5.28.2 Oracle Acquisitions / Sun, BEA, AmberPoint 5-263

5.28.3 Oracle Fiscal 2011 Acquisitions

Including Art Technology Group, Inc. (ATG), 5-264

5.28.4 Oracle Fiscal 2010 Acquisitions 5-264

5.28.5 Oracle Software Business 5-264

5.28.6 Oracle SOA 5-265

5.28.7 Oracle / Amberpoint 5-266

5.28.8 Oracle SOA Suite 5-268

5.28.9 Oracle JDeveloper – 5-270

5.28.10 Oracle / Stellent 5-270

5.29 Pegasystems 5-271

5.29.1 Pegasystems Customers 5-272

5.30 Pallas Athena 5-273

5.31 PNMsoft 5-273

5.32 Polymita 5-274

5.33 Progress Software 5-277

5.33.1 Progress Software Products 5-283

5.33.2 Progress® Orbix® 5-283

5.33.3 Progress® ObjectStore® 5-284

5.33.4 Enterprise Business Solutions business unit:

Progress® Responsiveness Process Management 5-284

5.33.5 Progress Control Tower™ 5-285

5.33.6 Progress® Sonic® 5-285

5.33.7 Progress® Actional® 5-286

5.33.8 Progress® Apama® 5-286

5.33.9 Progress® Savvion® 5-287

5.33.10 Progress Software Fuse® 5-287

5.33.11 Enterprise Data Solutions business unit:

Progress® DataDirect Connect® 5-288

5.33.12 Progress® DataDirect® Shadow® 5-288

5.33.13 Progress® Data Services 5-288

5.33.14 Progress Software Segments 5-289

5.33.15 Progress Software 2011 Fiscal First Quarter Revenue 5-289

5.33.16 Progress Software Revenue: 5-289

5.33.17 Progress Software Customers 5-290

5.33.18 Progress Software Positioning 5-293

5.33.19 Progress Software Regional Market Participation 5-293

5.33.20 Progress Software / Savvion Acquisition 5-294

5.34 RedHat 5-295

5.34.1 Red Hat (Nyse: RHT) 5-295

5.34.2 Red Hat Customers 5-296

5.34.3 Red Hat Key Partners: 5-298

5.34.4 Red Hat Industries Targeted 5-300

5.34.5 Red Hat Revenue: 5-301

5.35 SAP Frankfurt Stock Exchange (NYSE:SAP) 5-302

5.35.1 SAP Strategy For Growth 5-303

5.35.2 SAP Strategy 5-304

5.35.3 SAP Service-Oriented Architecture SOA 5-306

5.35.4 SAP Netweaver 5-309

5.35.5 SAP Industries Served 5-310

5.35.6 SAP Revenue 5-315

5.35.7 SAP Major Customer Wins 5-317

5.36 Savvis 5-318

5.36.1 Savvis Cloud Services 5-320

5.36.2 Savvis Managed Security Services 5-320

5.36.3 Savvis Dedicated Hosting 5-321

5.36.4 Savvis Strategy 5-322

5.36.5 Savvis Revenue 5-324

5.37 Singularity 5-325

5.37.1 Singularity TotalAgility 5-326

5.38 Software AG 5-328

5.38.1 Software AG Revenues 5-343

5.38.2 Software AG Key Revenue Figures 5-345

5.38.3 Software AG Enterprise Transaction Systems (ETS) 5-346

5.38.4 Software AG Enterprise Transaction Systems (ETS) 5-347

5.38.5 Software AG (Frankfurt TecDAX: SOW)

Business Process Excellence 5-349

5.38.6 Software AG (Frankfurt TecDAX: SOW)

IDS Scheer Consulting 5-350

5.38.7 Software AG (Frankfurt TecDAX: SOW) Industry 5-351

5.38.8 Software AG (Frankfurt TecDAX: SOW) Products 5-353

5.38.9 Software AG (Frankfurt TecDAX: SOW) Services 5-353

5.38.10 Software AG Customers 5-354

5.39 Tibco 5-354

5.39.1 Tibco SOA 5-355

5.39.2 Tibco Business Optimization 5-356

5.39.3 Tibco BPM 5-357

5.39.4 Tibco Professional Services 5-357

5.39.5 Tibco Competition 5-358

5.39.6 Tibco Professional Services 5-363

5.39.7 Tibco Software Revenue 5-363

5.40 Whitestein Technologies 5-363

5.41 Workday 5-365

5.41.1 Workday Customers 5-367

5.41.2 Workday Customers 5-368

List of Tables and Figures

Business Process Management (BPM) Executive Summary

Table ES-1 ES-2

Business Process Management Market Driving Forces

Figure ES-2 ES-3

Comparative Value of Innovation

Figure ES-3 ES-4

Business Process Management (BPM) Market Shares

Figure ES-4 ES-6

Business Process Management (BPM) Markets Forecasts Dollars, Worldwide, 2011-2017

Figure ES-5 ES-14

IBM BPM Industry Packs

Figure ES-6 ES-15

PegaSystems BPM Permits Management Of The

Complete Lifecycle Of Work Tasks

Figure ES-7 ES-16

Fujitsu Interstage Automated Process Discovery

Business Process Management (BPM) Market Description and Market Dynamics

Table 1-1 1-2

Business Process Management Functions

Defines How An Enterprise Operates

Table 1-2 1-9

BPM Platform Automation Of Process Functions

Table 1-3 1-12

Basic Workflow Products Overlap With BPM systems

Table 1-4 1-13

SOA / B2Bi Systems Functions

Table 1-5 1-15

Business Process Manager Functions

Table 1-6 1-23

Harnessing Collective Intelligence

Table 1-7 1-24

Web 2.0 Next Generation Applications Providers

Table 1-8 1-25

Web 2.0 Web Space Characteristics

Table 1-9 1-27

Web 2.0 Next Generation Applications

Table 1-10 1-28

Web 2.0 Next Generation Functions

Business Process Management (BPM) Market Shares and Market Forecasts

Table 2-1 2-2

Business Process Management Market Driving Forces

Figure 2-2 2-3

Comparative Value of Innovation

Figure 2-3 2-4

Business Process Management (BPM) Market Shares

Figure 2-4 2-5

Business Process Management (BPM) Market Shares,

Dollars, Worldwide, 2010

Table 2-5 2-6

Selected List of Business Process Management (BPM)

Companies

Table 2-6 2’8

IBM BPM Product Components

Table 2-7 2’9

IBM Smarter Planet Initiative Industry Solutions

Figure 2-8 2-10

IBM Smarter Industry Solutions

Table 2-9 2-13

Tibco BPM Components

Figure 2-10 2-23

Business Process Management (BPM) Markets

Forecasts Dollars, Worldwide, 2011-2017

Table 2-11 2-24

Business Process Management (BPM) Markets Dollars,

Worldwide, 2011-2017

Figure 2-12 2-25

Business Process Management (BPM) Market Forecasts,

Units, Worldwide, 2011-2017

Table 2-13 2-26

Business Process Management (BPM) Market Industry

Segments, Dollars and Unit Ports, Worldwide, 2011-2017

Table 2-14 2-28

Business Process Management (BPM) Market Industry

Segments, Dollars, Worldwide, 2011-2017

Table 2-15 2-30

Business Process Management (BPM) Market

Systems Functions

Table 2-16 2-31

BPM Adoption Benefits

Figure 2-17 2-32

IBM Business Process Manager Functions

Table 2-18 2-37

BPM Market Forces

Table 2-19 2-38

BPM Market Challenges

Table 2-20 2-43

SOA / BPM Functions

TABLE 2-21 2-44

SOA / BPM Features

Table 2-22 2-45

BPM And SOA Process

Figure 2-23 2-48

Number of Instrumented Connections Needing Software

Figure 2-24 2-50

Business Process Management (BPM) Regional Market

Segments, Dollars, 2010

Business Process Management (BPM) Product Description

Table 3-1 3-2

IBM Business Process Manager Functions

Figure 3-2 3-3

IBM Business Process Manager Functions

Table 3-3 3-4

IBM Business Monitor Functions

Table 3-4 3-5

WebSphere Business Events Functions

Table 3-5 3-7

IBM Integration Designer Functional Overview

Table 3-6 3-8

IBM WebSphere Lombardi ILOG JRules BRMS

Table 3-7 3-9

IBM WebSphere ILOG JRules Functions

Table 3-8 3-10

IBM WebSphere Decision Server Functions

Table 3-9 3-11

IBM BPM Case Manager Overview Functions

Table 3-10 3-12

IBM BPM Product Components

Table 3-11 3-14

IBM Smarter Planet Initiative Industry Solutions

Figure 3-12 3-15

IBM Smarter Industry Solutions

Table 3-13 3-16

IBM BPM Industry Packs Functions

Figure 3-14 3-17

IBM BPM Industry Packs

Figure 3-15 3-18

IBM Smarter Planet Initiative

Figure 3-16 3-19

IBM Industry Frameworks

Table 3-17 3-20

IBM BPM Framework Partner Positioning

Table 3-18 3-21

IBM BPM Framework Process and Services Positioning

Figure 3-19 3-23

IBM Types Of Business Process As Described By Blue Works

Table 3-20 3-28

Tibco BPM Components

Figure 3-21 3-29

Tibco BPM Deployment Scenarios

Figure 3-22 3-30

Tibco BPM Product Categories

Table 3-23 3-32

TIBCO Business Studio Key Features

Table 3-24 3-36

Tibco Process Management Components

Table 3-25 3-37

Tibco Process Management – Key Features

Figure 3-26 3-38

Tibco Formvine Workflow

Figure 3-27 3-40

Tibco Active Matrix SOA Product Suite

Figure 3-28 3-41

Tibco ActiveMatrix Monitor Infrastructure for SOA

Table 3-29 3-44

Tibco SOA Suite Key Features Integration,

Orchestration and Service Creation Environment

Table 3-30 3-45

Tibco SOA Suite Key Features of Integrated Services Environment

Table 3-31 3-46

Tibco SOA Suite Key Features Enabler of

Standards-Based Heterogeneous SOA

Table 3-32 3-51

Progress Software Savvion BusinessManager Major Tools

Table 3-33 3-52

Progress Software Savvion BusinessManager

Rules, Asset Manager, and Process Modeler Tools

Table 3-34 3-54

Progress Software Savvion Process Engine

Table 3-35 3-56

Progress Software Savvion Rules Engine

Table 3-36 3-57

Progress Software Savvion Process Engine

Table 3-37 3-58

Progress Software Savvion Business Process Workflow

Table 3-38 3-60

Progress Software Savvion Business

Process Engine Open Architecture

Table 3-39 3-64

Progress Software Savvion BRMS Features

Table 3-40 3-66

Progress Software Process Asset Management Server Features

Table 3-41 3-69

Progress Software Sonic Workbench Functions:

Table 3-42 3-71

Oracle BPM Suite Products

Table 3-43

Components of Oracle BPM Suite 3-73

Figure 3-44

Oracle Business Process Management Suite Functions 3-76

Figure 3-45

Oracle Business Process Lifecycle Analysis 3-78

Source: Oracle.

Table 3-46 3-79

Components of Oracle Business Process Analysis Suite

Table 3-47 3-82

SAP CRM SOA Positioning:

Table 3-48 3-83

SAP SOA Enterprise Resource Planning (ERP)

Table 3-49 3-85

Savvis Symphony Full Data Center Provisioning

Table 3-50 3-87

BMC BPM Express for NetApp Filers Key Features

Table 3-51 3-88

BMC BPM Express for NetApp Filers Key Benefits

Table 3-52 3-90

OpenText Metastorm Enterprise Integrated

Product Suite Functions

Table 3-53 3-93

OpenText Metastorm ProVision®Comprehensive EA Capability

Figure 3-54 3-95

OpenText Metastorm Right Architecture

Table 3-55 3-97

OpenText Metastorm ProVision® Business Modeling

Table 3-56 3-99

OpenText Metastorm ProVision® Business Modeling Images

Figure 3-57 3-101

OpenText Metastorm ProVision® Comparative

Value of Innovation

Table 3-58 3-103

OpenText Metastorm ProVision®Built In

Methodologies & Reference Models

Figure 3-59 3-104

OpenText Metastorm ProVision®Taxonomy &

Framework Accelerators

Figure 3-60 3-105

OpenText Metastorm ProVision® Broad

Collaboration Capability

Figure 3-61 3-107

OpenText Metastorm ProVision® Advanced

Reporting & Planning Tools

Figure 3-62 3-109

OpenText Metastorm ProVision® Integrated BPA & BPM

Figure 3-63 3-111

OpenText Metastorm ProVision® Modeling

Figure 3-64 3-112

OpenText Metastorm ProVision® Symbols

Figure 3-65 3-114

OpenText Metastorm ProVision® Built-In

Methodologies & Reference Models

Table 3-66 3-116

OpenText Metastorm ProVision® Support For

Process-Related Methodologies And Standards

Figure 3-67 3-117

OpenText Metastorm ProVision® Process Framework

Figure 3-68 3-119

OpenText Metastorm ProVision® Process Data Discovery

Figure 3-69 3-121

OpenText Metastorm ProVision® Process Six Sigma Support

Table 3-70 3-123

OpenText Metastorm BPA Tool Systems Integration Functions

Table 3-71 3-124

OpenText Metastorm BPA tool Systems Integration Formats

Table 3-72 3-126

OpenText Metastorm Highly Advanced Process Design

Environment Components Key Functions

Table 3-73 3-127

OpenText Metastorm Highly Advanced Process Design

Environment Components

Table 3-74 3-128

OpenText Metastorm Highly Advanced Process Navigation

Figure 3-75 3-129

OpenText Metastorm Integration To Diverse Systems

Figure 3-76 3-131

OpenText Metastorm Systems to Handle Human Processes

Figure 3-77 3-132

Advanced Process Intelligence

Figure 3-78 3-133

OpenText Metastorm ProVision® Process

Framework Key Capabilities

Figure 3-79 3-134

OpenText Metastorm Manage File Transfer & Data Integration

Figure 3-80 3-136

OpenText Metastorm Real-Time Integration

Figure 3-81 3-138

OpenText Metastorm Controlled Exception Management

Table 3-82 3-140

FioranoMQ Features

Figure 3-83 3-143

Fiorano Studio Composing Event-Driven Business Processes

Figure 3-84 3-144

Fiorano Studio Event Interception in live business processes

Figure 3-85 3-146

Microsoft's People-Ready Process vision

Table 3-86 3-148

Benefits of Microsoft Business Process Models

Table 3-87 3-151

Microsoft Business Process Benefits Of Automating

And Integrating Across Systems

Figure 3-88 3-154

Microsoft Business Process Modeling

Table 3-89 3-156

Hewlett Packard HP Cloud Service Automation

Software Features:

Table 3-90 3-157

Hewlett Packard HP Suite of Cloud Products And

Services Positioning

Table 3-91 3-158

Hewlett Packard HP Cloud Benefits

Table 3-92 3-161

Hew;ett Packard HP BladeSystem Matrix

Backbone For Private Cloud Key Capabilities 3-161

Table 3-93

Table 3-94 3-164

Hew;ett Packard HP Backbone For Private Cloud Key Functions

Table 3-95 3-165

HP Agile Enterprise SOA Functions

Table 3-96 3-167

HP SOA Key Functions:

Table 3-97 3-168

Software AG BPM Capabilities

Table 3-98 3-170

Software AG Real-Time Analysis Functions

Table 3-99 3-174

Software AG webMethods Composite Application

Framework CAF Capabilities

Table 3-100 3-176

Fujitsu Interstage BPM Key Features

Table 3-101 3-177

Fujitsu Interstage BPM Key Functions

Figure 3-102 3-179

Fujitsu Interstage Automated Process Discovery

Figure 3-103 3-182

PegaSystems BPM Permits Management Of The

Complete Lifecycle Of Work Tasks

Table 3-104 3-184

Pegasystem’s Business Modeling Features

Table 3-105 3-187

Pegasystem Optimization and Reuse Features

Figure 3-106 3-189

Pegasystem Cloud BPM

Table 3-107 3-191

Adobe's LiveCycle Collaboration Key Capabilities

Table 3-108 3-192

Adobe ECM System Key Capabilities

Table 3-109 3-193

Adobe LiveCycle® Content System Key Capabilities

Table 3-110 3-194

Adobe LiveCycle® Data Key Capabilities

Table 3-111 3-195

Adobe LiveCycle® Digital Signatures System Key capabilities

Table 3-112 3-196

Adobe LiveCycle® Forms System Key Capabilities

Table 3-113 3-197

Adobe LiveCycle® Mosaic System Key capabilities

Table 3-114 3-198

Adobe LiveCycle® Output System Key Capabilities

Table 3-115 3-199

Adobe LiveCycle® PDF Generator System Key Capabilities

Table 3-116 3-200

Adobe LiveCycle® Process Management System Key Capabilities

Table 3-117 3-201

Adobe LiveCycle® Rights Management System Key Capabilities

Table 3-118 3-202

Adobe LiveCycle® Production Print System Key Capabilities

Business Process Management (BPM) Technology

Figure 4-1 4-2

IBM Software Uses System z for Smarter Industry Solutions

Figure 4-2 4-3

IBM Frameworks Are Implemented with Middleware

Table 4-6 4-23

IBM SOA Business Innovation & Optimization Services

Table 4-7 4-24

IBM SOA Services Atomic And Composite Architecture

Table 4-8 4-25

SOA Foundation Reference Architecture

Table 4-9 4-26

IBM SOA Business Rule Support

Table 4-10 4-27

IBM WebSphere Business Integration Programming

Model Extensions

Table 4-10 (Continued) 4-28

IBM WebSphere Business Integration Programming

Model Extensions

Table 4-11 4-29

IBM WebSphere Business Integration Programming

Model Functions

Table 4-11 (Continued) 4-30

IBM WebSphere Business Integration Programming

Model Functions

Table 4-11 (Continued) 4-31

IBM WebSphere Business Integration Programming

Model Functions

Table 4-12 4-31

IBM WebSphere Business Integration Quality of

Service Functions

Table 4-12 (Continued) 4-31

IBM WebSphere Business Integration Quality of

Service Functions

Table 4-13 4-34

Oracle SOA Benefits

Table 4-14 4-36

Business Components Chained Together To Comprise A

Business Service

Table 4-15 4-38

Integration Services

Business Process Management (BPM) Company Profiles

Table 5-1 5-20

AgilePoint Innovation Functions

Figure 5-2 5-25

BancTec Worldwide Locations

Table 5-3 5-29

BMC Software Business Service Management

Table 5-4 5-31

BMC IT Cloud Positioning

Table 5-5 5-33

BMC Industry Partnerships

Table 5-6 5-34

BMC Customer Profile

Table 5-7 5-41

BMC Portfolio Of Software Solutions

Table 5-8 5-42

BMC Target Management Solutions and Services Positioning

Table 5-8 5-45

BMC Solutions Platforms

Table 5-9 5-46

BMC Unified Platform For BSM

Figure 5-10 5-48

BMC Strategic Alliances

Table 5-11 5-49

BMC Technology Alliance Partner Program Benefits

Table 5-12 5-52

Cisco, BMC Alliance Key Aims

Table 5-13 5-53

Cisco, BMC Alliance Key Separate Offerings

Table 5-14 5-58

BMC Cloud Planning Offerings

Table 5-15 5-70

CA Strategic Positioning For Growth

Table 5-16 5-71

Analysis Of CA Strategy

Table 5-17 5-76

Capgemini Key Elements Of Collaboration

Table 5-18 5-83

Deloitte Touche Enterprise Architecture Tools For

Decision Making

Table 5-19 5-84

Ways Deloitte Professionals Deliver Added Value

Table 5-20 5-86

Deloitte Specialists Information Flow Crucial

Questions Addressed

Table 5-21 5-89

Deloitte System Integration Specialists BPM Solutions

Table 5-22 5-91

Deloitte Web IT Strategy Working Method Examples

Table 5-23 5-113

EMC Storage Systems Environment Types

Table 5-24 5-139

FinalWire AIDA64 Features

Table 5-25 5-143

Fujitsu CentraSite SOA Product Suite Features

Table 5-26 5-145

Fujitsu CentraSite SOA Management Information

Table 5-27 5-151

HP Cloud Assure Functions

Table 5-28 5-153

HP Cloud Assures Types Of Cloud Service Environments

Supported

Table 5-29 5-154

HP SaaS portfolio partner Positioning:

Table 5-30 5-157

Hewlett Packard Product and Services Positioning

Table 5-31 5-164

Hewlett Packard Global Positioning

Table 5-32 5-169

Hewlett Packard Tower Software Global, Vertical Markets

Table 5-33 5-170

Hewlett Packard Tower Software Global, Reducing

Risk During Litigation

Table 5-34 5-171

Hewlett Packard Tower Software Microsoft Office® Documents

Table 5-35 5-173

Hewlett Packard Tower TRIM Context Features Overview

Figure 5-36 5-177

IBM SMB Partner Go to Market Approach

Table 5-37 5-178

IBM Strategic Priorities

Table 5-38 5-207

iWay Software Integration Provider Solutions

Table 5-39 5-208

iWay Products

Table 5-39 (Continued) 5-209

iWay Products

Table 5-40 5-210

iWay Solutions

Table 5-41 5-210

iWay Technology

Table 5-42 5-211

iWay Adapters for Partners

Table 5-43 5-211

iWay Customers

Table 5-43 (Continued) 5-212

iWay Customers

Table 5-43 (Continued) 5-213

iWay Customers

Table 5-43 (Continued) 5-214

iWay Customers

Table 5-43 (Continued) 5-215

iWay Customers

Table 5-43 (Continued) 5-216

iWay Customers

Table 5-44 5-221

Microsoft Dynamics GP Customer References

Table 5-44 (Continued) 5-221

Microsoft Dynamics GP Customer References

Table 5-44 (Continued) 5-222

Microsoft Dynamics GP Customer References

Table 5-44 (Continued) 5-223

Microsoft Dynamics GP Customer References

Table 5-45 5-224

Functions in Microsoft Dynamics GP

Table 5-46 5-226

Capabilities in Microsoft Dynamics GP:

Table 5-47 5-236

Microsoft Response to Security Vulnerabilities

Table 5-48 5-247

Newgen Solution: Business Benefits

Table 3-49 5-265

Oracle SOA Positioning

Table 3-50 5-266

Oracle’s Open, Integrated SOA Stack

Table 3-51 5-268

Oracle: Amberpoint SOA Advantages

Table 3-52 5-269

Oracle SOA Suite Features

Table 3-53 5-270

Oracle SOA Product Suite:

Table 5-54 5-271

Oracle / Stellent Enterprise Content Management (ECM)

Software Solutions

Table 5-55 5-276

Polymita Continuous Process Improvement

Methodology Key Benefits

Table 5-56 5-282

Progress Software Enterprise SOA Challenges

Table 5-57 5-297

Red Hat Customers

Table 5-58 5-299

Red Hat Partners

Table 5-59 5-300

Red Hat JBoss Operations Network Industries Targeted

Table 5-60 5-304

SAP Strategy For Growth

Table 5-61 5-304

SAP Services Positioning

Table 5-62 5-308

SAP SOA Value

Table 5-63 5-309

SAP NetWeaver Technology Platform Areas Supported

Table 5-64 5-310