Service Provider Softswitch

Market Opportunities, Forecasts, And Shares,

2002-2007

 

OPPORTUNITY ABOUNDS

WinterGreen Research, Inc.

Lexington, Massachusetts

www.wintergreenresearch.com

Service Provider Softswitch

Market Opportunities, Forecasts, And Shares, 2002-2007

 

Telecommunications continues to account for most of the service provider revenue.  The convergence of voice and data brings new opportunity to telecommunications service provider markets.  New opportunity relates to compiling softswitch feature sets on computer industry hardware.  The new IBM Blade computer hardware product represents the type of open systems hardware that will replace proprietary circuit switch hardware in service provider central offices.  Softswitches will provide expanded feature sets that support offering new value added services.

Telecommunications markets have stalled as the dual effects of over capacity and a fundamental shift in network architecture create market uncertainty.  The enormous capacity provided by DWDM systems increased existing transmission capacity by factors of 40 to 80, for very little incremental cost.  Optical systems promise to continue to create enormous capacity at vastly lower system cost.

Communications infrastructure needs new capabilities provided by softswitches.  Granular call control is needed to achieve development of value added services that will create new market thrust.  Communications remains the single most significant aspect of economic growth and change.  Economies of scale are dependent on efficient communications systems.

 

Communications infrastructure needs new capabilities provided by softswitches.  Granular call control is needed to achieve development of value added services that will create new market thrust.  Communications remains the single most significant aspect of economic growth and change.  Economies of scale are dependent on efficient communications systems.

Softswitch shopments at $449.5 million in 2001 are expected to reach 4.4 billion by 2007.

 

 

 

 

 

 

 

Companies Profiled

3Com

@boyd:Hotsip

Alcatel

Clarent

Comgates

Congruency

Convergent Communications

Convergent Networks

CopperCom

DSP Group

Cisco Systems

Ericsson

ETSI Tiphon

Fujitsu

Intel

ipGen

IP Unity

ipVerse

Internet & Telecoms Convergence Consortium

Internet Engineering Task Force

ITU

Lucent Technologies

NEC

Netrix Corporation

Nortel

Nuera

Oki Network Technologies

Performance Technologies

Pactolus Communication Software

Radcom

RAD Data Communications Ltd

Siemens

Sonus Networks

Sun Microsystems

Telcordia Technologies

Telica

TimesTen

Texas Instruments

Unisphere Solutions

VocalTec

White Pajama

 

REPORT METHODOLOGY

 

This is the one-hundred ninth report in a series of market research reports that provide forecasts in communications, telecommunications, the internet, computer, software, and telephone equipment.  The project leaders take direct responsibility for writing and preparing each report.  They have significant experience preparing industry studies.  Forecasts are based on primary research and proprietary data bases.  Forecasts reflect analysis of the market trends in the segment and related segments.  Unit and dollar shipments are analyzed through consideration of dollar volume of each market participation in the segment.  market share analysis includes conversations with key customers of products, industry segment leaders, marketing directors, distributors, leading market participants, and companies seeking to develop measurable market share.  Over 200 in depth interviews are conducted for each report with a broad range of key participants and opinion leaders in the market segment.

 

SOFTSWITCH convergence of voice and data brings new opportunity to telecommunications service provider markets

 

YOU MUST HAVE THIS STUDY

 

Global Softswitch Market Analysis Executive Summary

Business Forces Driving Change. ES-2

Softswitch Market Forces. ES-3

Softswitch Market Shares. ES-5

Softswitch Market Forecasts. ES-6

Softswitch Market Description

1.1           Softswitch Emergence. 1-1

1.2           Constellation Of Next-Generation Elements. 1-1

1.3           Need For Flexibility. 1-2

1.3.1               Modular Designs Provide Flexibility. 1-2

1.4           Network Convergence of Voice and Data. 1-3

1.5           Circuit Switch Network Architecture. 1-4

1.6           Softswitch Flexible Architecture. 1-8

1.7           Advantages of Softswitches. 1-11

1.8           Migration From Circuit Switched Network to Packet Network. 1-12

1.9           Softswitch Issues. 1-13

1.10         Software Softswitch Solutions. 1-14

1.11         Softswitches Integration Into TDM... 1-15

1.12         Softswitch For Class 5 Deployments. 1-16

1.13         Intelligent Internet Solutions. 1-18

1.14         VoIP     1-19

Service Provider Softswitch Market Shares And Forecasts

2.1           Global Economy. 2-1

2.1.1               Intensifying Competition On A Global Scale. 2-4

2.2           Liberalization Of Carrier Markets. 2-5

2.3           Competitive Forces. 2-6

2.4           Business Forces Driving Change. 2-9

2.4.1               Pace Of Technological And Product Change. 2-10

2.4.2               Response To Change. 2-11

2.5           Softswitch Market Forces. 2-13

2.6           Softswitch Market Shares. 2-16

2.6.1               Softswitch Hardware Platform Vendors. 2-19

2.7           Softswitch Market Forecasts. 2-19

2.7.1               Summary Total Softswitch Market Forecasts. 2-20

2.7.2               Class 4 Softswitch Market Forecasts. 2-24

2.7.3               Class 5 Softswitch Market Forecasts. 2-27

2.8           Market Assessment  -  Carrier Needs. 2-30

2.9           IP Services Market Forecasts. 2-33

2.10         Worldwide Softswitch Regional Analysis. 2-34

2.11         Softswitch Service Provider Benefits. 2-36

2.11.1             Customer Relationships. 2-37

2.12         Circuit Switch Market Forecasts. 2-37

2.12.1             Circuit Networks Vs. Packet Networks. 2-43

2.12.2             Circuit Switch Installed Base Analysis. 2-44

2.12.3             Softswitch Installed Base Analysis. 2-45

2.13         Convergence Of Voice And Data. 2-45

2.14         Internet Enabled Equipment 2-48

2.15         Service Provider Deregulation Issues. 2-50

2.16         Internet Protocol (IP) Mission Critical Functionality. 2-51

2.17         Internet Driving Forces. 2-53

2.18         Server Markets. 2-57

2.18.1             Web Lifestyle. 2-58

2.19         Internet Hosts. 2-60

2.20         VoIP High Density Rack Mounted Gateway Service Provider Market Shares.      2-60

2.20.1           VoIP High Density Rack Mounted Gateway Service Provider Market Forecasts. 2-64

Softswitch Product Description

3.1           Softswitch Value Added Functions. 3-1

3.1.1               Softswitch Virtual Signaling Controller 3-2

3.2           Siemens    3-3

3.2.1               HiQ 9200 Softswitch. 3-8

3.2.2               Surpass Services on any Network. 3-9

3.3           Alcatel Network Convergence Portfolio. 3-11

3.3.1               Alcatel Softswitch. 3-11

3.3.2               Alcatel 1000 Softswitch. 3-11

3.3.3               Alcatel 1000 Softswitch. 3-17

3.3.4               Alcatel 1000 Softswitch Open Software Architecture. 3-19

3.3.5               Principles of the Alcatel Softswitch. 3-20

3.3.6               Alcatel Media and Wireless Gateways. 3-20

3.4           Nortel Succession Communication Server 2000. 3-22

3.4.1               Nortel Succession Voice Services. 3-24

3.4.2               Nortel Succession Solutions for Service Providers. 3-29

3.4.3               Nortel Local Line Solution. 3-29

3.4.4               Nortel Long Distance Solution. 3-29

3.4.5               Nortel Wireless Solution. 3-29

3.5           Cisco     3-30

3.5.1               Cisco Softswitch. 3-30

3.6           Lucent Softswitch. 3-32

3.6.1               Lucent MultiVoice Voice-Over-IP Solution. 3-33

3.6.2               Lucent Softswitch-T3. 3-34

3.6.3               Lucent Softswitch-T3 Value Description. 3-35

3.6.4               Lucent Distributed Architecture. 3-36

3.6.5               Lucent Programmability. 3-36

3.6.6               Lucent Protocol Interworking. 3-36

3.6.7               Lucent Enhanced Endpoint Support 3-37

3.6.8               Lucent Media Gateway Independence. 3-37

3.7           Vocaltec SoftSwitch. 3-37

3.7.1               VocalTec Softswitch Architecture Series 3000. 3-38

3.7.2               VocalTec Multiple Services. 3-39

3.7.3               VocalTec Intelligent Call Routing. 3-40

3.7.4               VocalTec Voice VPN.. 3-43

3.8           3Com                      3-43

3.8.1               3Com® NBX® ConneXtions Software Gateway. 3-44

3.8.2               3Com CommWorks® 4000 Softswitch. 3-44

3.9           Ericsson Softswitch. 3-45

3.9.1               Ericsson Signaling Over IP. 3-46

3.9.2               Ericsson SS7 Signaling Transport Over IP. 3-46

3.10         Clarent   3-46

3.11         Gallery IP / IP Unity VoIP Solution. 3-47

3.12         Telcordia Technologies. 3-47

3.13         Sonus Networks. 3-48

3.14         Telica    3-49

3.15         Telcordia Softswitch SIP Support 3-50

3.16         Oresis                    3-51

3.17         Convergent Networks. 3-52

3.18         Sonus                    3-52

3.19         Unisphere    3-53

3.19.1             Unisphere Service Ready Networking. 3-55

3.20         ipVerse                3-55

3.20.1             ipVerse Fault-Tolerant Architecture. 3-56

3.20.2             ipVerse Interoperation With Cisco Universal Gateways. 3-56

3.20.3             ipVerse SIP-Based Services To Carriers. 3-57

3.20.4             ipVerse's Signaling And Call Control Platform.. 3-59

3.20.5             ipVerse ControlSwitch. 3-60

3.21         Cirilium Softswitch. 3-60

3.22         CopperCom   3-61

3.23         IpGen     3-61

3.24         MetaSwitch  3-62

3.25         Mockingbird  3-62

3.26         Nuera    3-63

3.27         NetCentrex    3-63

3.28         Open Telecommunications. 3-64

3.29         Santera    3-65

3.30         Sylantro     3-65

3.31         Syndeo     3-65

3.32         Taqua    3-66

3.33         Tekelec    3-66

3.34         VocalData    3-67

3.35         Network and Service Management 3-67

3.35.1             Alcatel Network and Service Management 3-68

3.35.2             Siemens Network Management 3-69

3.35.3             VocalTec Centralized Management 3-71

The Internet As A Market Force In Telecommunications

4.1           Global Economy. 4-1

4.1.1               Intensifying Competition On A Global Scale. 4-4

4.2           Liberalization Of Carrier Markets. 4-5

4.3           Competitive Forces. 4-6

4.4           Business Forces Driving Change. 4-9

4.4.1               Pace Of Technological And Product Change. 4-10

4.4.2               Response To Change. 4-11

4.5           Circuit Networks Vs. Packet Networks. 4-12

4.6           Convergence Of Voice And Data. 4-13

4.7           Internet Enabled Equipment 4-15

4.8           Service Provider Deregulation Issues. 4-17

4.9           Internet Protocol (IP) Mission Critical Functionality. 4-18

4.10         E-Services. 4-19

4.10.1             E-Services Partnering. 4-20

4.11         Internet    4-31

4.12         Internet Users. 4-33

4.13         Online services. 4-38

4.13.1             Web Lifestyle. 4-40

4.14         Server Markets. 4-40

Voice Over The Internet (VoIP) Company Profiles

5.1           3Com Corporation. 5-1

5.1.1               CommWorks Corporation. 5-2

5.2           @boyd:Hotsip. 5-2

5.3           Alcatel      5-3

5.3.1               Alcatel Softswitches. 5-3

5.3.2               Alcatel Integration. 5-5

5.4           Clarent Corporation. 5-5

5.4.1               Clarent Revenue. 5-6

5.4.2               Clarent Customers. 5-8

5.4.3               Clarent Strategy. 5-10

5.4.4               Clarent Softswitch. 5-11

5.5           Comgates  5-12

5.6           Congruency. 5-12

5.7           Convergent Communications. 5-12

5.8           Convergent Networks. 5-13

5.9           CopperCom.. 5-13

5.10         DSP Group / VoicePump. 5-14

5.11         Cisco Systems. 5-14

5.11.1             Cisco Net Sales Revenue. 5-15

5.11.2             Cisco Softswitch. 5-16

5.11.3             Cisco Systems / Vida Networks. 5-16

5.12         Ericsson     5-17

5.12.1             Mobile Internet GPRS. 5-18

5.12.2             Ericsson Customers. 5-18

5.12.3             Internet Applications. 5-19

5.13         ETSI Tiphon. 5-20

5.14         Fujitsu     5-20

5.14.1             Fujitsu Limited. 5-21

5.14.2             Fujitsu Network Communications. 5-21

5.14.3             Fujitsu Network Communications. 5-23

5.15         Intel  5-24

5.15.1             Intel Revenue. 5-25

5.15.2             Intel Acquisitions. 5-26

5.16         ipGen     5-27

5.17         IP Unity     5-27

5.18         ipVerse    5-27

5.18.1             ipVerse Partners With Pactolus. 5-28

5.18.2             ipVerse Softswitch. 5-30

5.19         Internet & Telecoms Convergence Consortium.. 5-31

5.20         Internet Engineering Task Force. 5-31

5.21         ITU      5-31

5.22         Lucent Technologies. 5-32

5.22.1             Service Provider Networks. 5-32

5.22.2             Lucent Softswitch / Level 3. 5-33

5.23         NEC     5-33

5.24         Netrix Corporation. 5-35

5.24.1             Products 5-37

5.25         Nortel          5-37

5.25.1             Strategies  5-38

5.25.2             Lines Of Business. 5-38

5.25.3             Enterprise Solutions. 5-38

5.25.4             Nortel Networks Realignment Plan. 5-39

5.25.5             Nortel Reorganization. 5-40

5.25.6                 Optical Internet With Nortel Networks Optical Networks Solutions. 5-41

5.25.7             Nortel Networks Customers. 5-41

5.25.7                 Nortel Networks Open Optical Dense-Wavelength Division Multiplexing

                     (DWDM) System.. 5-44

5.25.9             IP-Ready Open Optical Interfaces. 5-44

5.25.10           Nortel Networks Optical Packet Network Solution. 5-46

5.25.11           IP Data Services. 5-47

5.25.12           Sonet/SDH      5-48

5.25.13           Optical IP Network Backbones. 5-48

5.25.14           Acquisitions. 5-49

5.25.15           Focus On Solutions. 5-49

5.26         Nuera    5-50

5.26.1             Nuera Communications Customers. 5-50

5.26.2             Nuera Communications Softswitch. 5-50

5.27         Oki Network Technologies. 5-51

5.28         Performance Technologies. 5-51

5.29         Pactolus Communication Software. 5-52

5.30         Radcom      5-52

5.31         RAD Data Communications Ltd. 5-53

5.32         Siemens    5-53

5.32.1             Siemens Information And Communication Networks. 5-53

5.32.2             Siemens Corporate. 5-54

5.32.3           Reorganization Of Siemens Information And Communication Networks Group. 5-55

5.32.4             Siemens Strategic Partnership With Quintus Corporation. 5-56

5.32.5             HiPath ProCenter Strategy. 5-56

5.32.6             HiPath Enterprise Convergence Architecture. 5-57

5.32.7             Siemens Information And Communication Networks. 5-57

5.32.8             Siemens U.S. 5-58

5.33         Sonus Networks. 5-58

5.33.1             Sonus Softswitch Products. 5-60

5.33.2             Sonus Softswitch Customers. 5-61

5.34         Sun Microsystems. 5-62

5.35         Telcordia Technologies. 5-62

5.36         Telica    5-63

5.37         TimesTen  5-63

5.38         Texas Instruments. 5-63

5.39         Unisphere Solutions. 5-64

5.40         VocalTec  5-64

5.40.1             VocalTec Softswitch. 5-66

5.41         White Pajama. 5-67

List of Tables and Figures

TABLE ES-1  ES-2

BUSINESS FORCES DRIVING CHANGE

TABLE ES-2  ES-4

SOFTSWITCH MARKET ISSUES

TABLE ES-3  ES-2

WORLDWIDE SOFTSWITCH MARKET SHARES, 2001

TABLE ES-4  ES-4

WORLDWIDE TOTAL SOFTSWITCH SHIPMENT FORECASTS, DOLLARS, 2002-2007

 

TABLE 1-1  1-5

CIRCUIT SWITCH NETWORK ARCHITECTURE

TABLE 1-2  1-6

CIRCUIT SWITCH NETWORK LIMITATIONS

TABLE 1-3  1-8

SOFTSWITCH FLEXIBLE ARCHITECTURE

TABLE 1-4  1-10

SOFTSWITCH INTERFACES

TABLE 1-5  1-11

ADVANTAGES OF SOFTSWITCHES

TABLE 1-6  1-14

SOFTSWITCH SOFTWARE ISSUES

TABLE 1-7  1-16

ADVANTAGES OF SOFTSWITCHES

 

TABLE 2-1  2-2

MARKET FORCES FOR GLOBAL ECONOMY

TABLE 2-2  2-4

FACTORS IMPACTING THE LEVEL OF PRICE AND PRODUCT COMPETITION

TABLE 2-3  2-7

COMPETITIVE FORCES

TABLE 2-4  2-8

RESPONSE TO COMPETITION

TABLE 2-5  2-10

BUSINESS FORCES DRIVING CHANGE

TABLE 2-6  2-12

TELECOMMUNICATIONS EQUIPMENT PROVIDER RESPONSE TO CHANGE

TABLE 2-7  2-13

SOFTSWITCH MARKET ISSUES

TABLE 2-8  2-15

DRIVING FORCES FOR IMPLEMENTING SOFTSWITCHES

TABLE 2-9  2-17

WORLDWIDE SOFTSWITCH MARKET SHARES

TABLE 2-10  2-18

WORLDWIDE SOFTSWITCH MARKET SHARES, DOLLARS 2001

TABLE 2-11  2-20

WORLDWIDE TOTAL SOFTSWITCH SHIPMENT FORECASTS, DOLLARS, 2002-2007

TABLE 2-12  2-21

TOTAL SOFTSWITCH SHIPMENT FORECASTS, DOLLARS, 2002-2007

TABLE 2-13  2-22

WORLDWIDE TOTAL SOFTSWITCH SHIPMENT FORECASTS, UNITS, 2002-2007

TABLE 2-14  2-23

TOTAL SOFTSWITCH SHIPMENT FORECASTS, UNITS, 2002-2007

TABLE 2-15  2-25

WORLDWIDE CLASS 4 SOFTSWITCH SHIPMENT FORECASTS, DOLLARS, 2002-2007

TABLE 2-16  2-26

WORLDWIDE CLASS 4 SOFTSWITCH SHIPMENT FORECASTS, UNITS, 2002-2007

TABLE 2-17  2-27

CLASS 4 SOFTSWITCH SHIPMENT FORECASTS, DOLLARS, 2002-2007

TABLE 2-18  2-28

WORLDWIDE CLASS 4 SOFTSWITCH SHIPMENT FORECASTS, DOLLARS, 2002-2007

TABLE 2-19  2-29

WORLDWIDE CLASS 5 SOFTSWITCH SHIPMENT FORECASTS, UNITS, 2002-2007

TABLE 2-20  2-30

WORLDWIDE CLASS 5 SOFTSWITCH SHIPMENT FORECASTS, DOLLARS, 2002-2007

TABLE 2-21  2-31

CARRIER NEEDS WITH RESPECT TO SOFTSWITCHES

TABLE 2-22  2-33

GLOBAL INTERNET SERVICES NETWORK FORECASTS, DOLLARS, 2002-2007

TABLE 2-23  2-34

INTERNET PROTOCOL CONNECTIVITY SERVICES FORECASTS, DOLLARS, 2002-2007

TABLE 2-24  2-35

SOFTSWITCH RESIONAL MARKET SEGMENT, 2001

TABLE 2-25  2-35

SOFTSWITCH SHIPMENTS BY REGION, DOLLARS, 2001

TABLE 2-26  2-39

CIRCUIT SWITCH / SOFTSWITCH MARKET SHARES, UNITS, 2001

TABLE 2-27  2-40

CIRCUIT SWITCH / SOFTSWITCH MARKET SHARES, UNITS, 2007

TABLE 2-28  2-41

CIRCUIT SWITCH AND SOFTSWITCH INSTALLED BASE ANALYSIS, UNITS, 2002-2007

TABLE 2-29  2-42

GLOBAL CIRCUIT SWITCH MARKET FORECASTS, DOLLARS, 2002-2007

TABLE 2-30  2-43

WORLDWIDE CIRCUIT SWITCH FORECASTS, DOLLARS, 2002-2007

TABLE 2-31  2-44

GLOBAL CARRIER CIRCUIT SWITCH INSTALLED BASE ANALYSIS, UNITS, 2002-2007

TABLE 2-32  2-45

SOFTSWITCH INSTALLED BASE ANALYSIS, UNITS, 2002-2007

TABLE 2-33  2-47

IP / ATM MARKET IMPACT

TABLE 2-34  2-49

KEY STRATEGIES OF THE INTERNET EQUIPMENT PROVIDERS

TABLE 2-35  2-50

SERVICE PROVIDER INTERNET STRATEGY AND ISSUES

TABLE 2-36  2-52

FUNCTIONS OF AN IP ADDRESSING DEVICE

TABLE 2-37  2-52

BENEFITS OF AN IP ADDRESSING DEVICE

TABLE 2-38  2-54

INTERNET ENTERPRISE MARKET DRIVING FORCES

TABLE 2-39  2-56

B TO C E-COMMERCE MARKET FORECASTS, 2002-2006

TABLE 2-40  2-56

WORLDWIDE INTERNET TRANSACTIONS CONDUCTED, 2000-2006

TABLE 2-41  2-57

GLOBAL LAN PORTS, INSTALLED BASE, MARKET FORECAST, 2002-2003

TABLE 2-42  2-58

SERVERS INSTALLED, 2001

TABLE 2-43  2-61

WORLDWIDE RACK BASED VOICE OVER IP SERVICE PROVIDER GATEWAY HIGH DENSITY VOICE PORT MARKET SHARES, DOLLARS, 2001

TABLE 2-44  2-61

WORLDWIDE RACK BASED VOICE OVER IP SERVICE PROVIDER GATEWAY HIGH DENSITY VOICE PORT MARKET SHARES, DOLLARS, 2001

TABLE 2-45  2-62

WORLDWIDE RACK BASED VOICE OVER IP SERVICE PROVIDER GATEWAY HIGH DENSITY VOICE PORT MARKET SHARES, PORTS, 2001

TABLE 2-46  2-63

WORLDWIDE RACK BASED VOICE OVER IP SERVICE PROVIDER GATEWAY HIGH DENSITY VOICE PORT MARKET SHARES, PORTS, 2001

TABLE 2-47  2-65

WORLDWIDE RACK BASED VOICE OVER IP SERVICE PROVIDER RACK BASED VOICE GATEWAY SHIPMENTS, 2002-2007

 

TABLE 3-1  3-1

SOFTSWITCH VALUE ADDED VOICE SERVICES SUPPORTED

TABLE 3-2  3-4

FEATURES OF SIEMENS SURPASS HIQ

TABLE 3-3  3-5

BENEFITS OF SIEMENS SURPASS HIQ

TABLE 3-4  3-7

FUNCTIONS OF SURPASS HIG

TABLE 3-5  3-10

BENEFITS OF SURPASS HIA

TABLE 3-6  3-12

ALCATEL 1000 SOFTSWITCH FEATURES

TABLE 3-7  3-14

ALCATEL 1000 SOFTSWITCH INTERFACES

TABLE 3-8  3-22

ALCATEL SERVICES FROM A SINGLE PLATFORM

TABLE 3-9  3-23

PORTFOLIO OF SUCCESSION PRODUCT FUNCTIONS

TABLE 3-10  3-25

BENEFITS OF NORTEL SUCCESSION COMMUNICATION SERVER 2000

TABLE 3-11  3-26

NORTEL PACKET TECHNOLOGY PRODUCT SUITE

TABLE 3-12  3-31

CISCO BTS 10200 SOFTSWITCH ELEMENTS

TABLE 3-13  3-38

VOCALTEC SOFTSWITCH FEATURES

TABLE 3-14  3-41

VOCALTEC SOLUTION COMPONENTS

TABLE 3-15  3-42

VOCALTEC SOLUTIONS

TABLE 3-16  3-51

TELCORDIA CALL AGENT CLASS 5 SOFTSWITCH FEATURES

TABLE 3-17  3-54

SRX-3000 DESIGN FUNCTIONS

TABLE 3-18  3-69

ALCATEL NETWORK MANAGEMENT SYSTEM FUNCTIONS

TABLE 3-19  3-70

BENEFITS OF SMARTCOMMANDER

 

TABLE 4-1  4-2

MARKET FORCES FOR GLOBAL ECONOMY

TABLE 4-2  4-4

FACTORS IMPACTING THE LEVEL OF PRICE AND PRODUCT COMPETITION

TABLE 4-3  4-7

COMPETITIVE FORCES

TABLE 4-4  4-8

RESPONSE TO COMPETITION

TABLE 4-5  4-9

BUSINESS FORCES DRIVING CHANGE

TABLE 4-6  4-11

TELECOMMUNICATIONS EQUIPMENT PROVIDER RESPONSE TO CHANGE

TABLE 4-7  4-14

ATM MARKET IMPACT

TABLE 4-8  4-16

KEY STRATEGIES OF THE INTERNET EQUIPMENT PROVIDERS

TABLE 4-9  4-17

SERVICE PROVIDER INTERNET STRATEGY AND ISSUES

TABLE 4-10  4-18

FUNCTIONS OF AN IP ADDRESSING DEVICE

TABLE 4-11  4-19

BENEFITS OF AN IP ADDRESSING DEVICE

TABLE 4-12  4-23

E-SERVICES PARTNERING STRATEGY

TABLE 4-13  4-23

E-SERVICES SYSTEMS STRATEGY

TABLE 4-14  4-24

ASSESSMENT OF E-SERVICES COMMUNICATIONS EQUIPMENT POSITIONING

TABLE 4-15  4-25

E-SERVICES

TABLE 4-16  4-26

E-SERVICES MARKETING DIRECTIONS

TABLE 4-17  4-27

E-SERVICES MARKET POSITIONING

TABLE 4-18  4-27

E-SERVICES MODULAR STRATEGY

TABLE 4-19  4-28

E-SERVICES COMPONENT STRATEGY

TABLE 4-20  4-29

E-SERVICES CHALLENGE

TABLE 4-21  4-29

INTERNET MARKET DRIVING FORCES

TABLE 4-22  4-32

INTERNET PURCHASES MARKET FORECASTS, DOLLARS, 2000-2007

TABLE 4-23  4-33

INTERNET PURCHASES MARKET FORECASTS, DOLLARS, 2001-2007

TABLE 4-24  4-34

GROWTH OF INTERNET USERS

TABLE 4-25  4-35

INTERNET USER MARKET FORECASTS, 2000-2007

TABLE 4-26  4-35

INTERNET USER FORECASTS, 2000-2007

TABLE 4-27  4-36

REGIONAL MARKET SHARES OF INTERNET USERS, 2001

TABLE 4-28  4-37

WORLDWIDE INTERNET USERS REGIONAL MARKET SHARES, 2001

TABLE 4-29  4-38

E-COMMERCE SOFTWARE APPLICATIONS

TABLE 4-30  4-39

ON-LINE SERVICES MARKETS

TABLE 4-31  4-41

SERVERS INSTALLED

 

TABLE 5-1  5-4

ALCATEL SOFTSWITCH POSITIONING

TABLE 5-2  5-5

ALCATEL DATA NETWORK INFRASTRUCTURE VOICE COMPONENTS

TABLE 5-3  5-9

CLARENT CUSTOMERS

TABLE 5-4  5-20

ERICSSON STRATEGIC POSITIONING FOR PBX MARKETS

TABLE 5-5  5-41

NORTEL NETWORKS ACQUISITIONS

TABLE 5-6  5-42

NORTEL NETWORKS CUSTOMERS

TABLE 5-7  5-65

VOCALTEC PRODUCTS

 

about the company

WinterGreen Research, founded in 1985, provides strategic market assessments in telecommunications, communications equipment, health care, and advanced computer technology.  Industry reports focus on opportunities that will expand existing markets or develop major new markets.  The reports assess new product and service positioning strategies, new and evolving technologies, and technological impact on products, services, and markets.  Market shares are provided.  Leading market participants are profiled, and their marketing strategies, acquisitions, and strategic alliances are discussed.  The principals of WinterGreen Research have been involved in analysis and forecasting of international business opportunities in telecommunications and advanced computer technology markets for over 30 years.

about the principal authors

Ellen T. Curtiss, Technical Director, co-founder of WinterGreen Research, conducts strategic and market assessments in technology-based industries.  Previously she was a member of the staff of Arthur D. Little, Inc., for 23 years, most recently as Vice President of Arthur D. Little Decision Resources, specializing in strategic planning and market development services.  She is a graduate of Boston University and the Program for Management Development at Harvard Graduate School of Business Administration.  She is the author of recent studies on worldwide telecommunications markets and the Top Ten Telecommunications market analysis and forecasts.

Susan Eustis, President, co-founder of WinterGreen Research, has done research in communications and computer markets and applications.  She holds several patents in microcomputing and parallel processing.  She is the author of recent studies of the Regional Bell Operating Companies' marketing strategies, Internet equipment, a study of Internet Equipment, Worldwide Telecommunications Equipment, Top Ten Telecommunications, Digital Loop Carrier, Web Hosting, and Application Integration markets.  Ms. Eustis is a graduate of Barnard College.

 

 

 

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