Worldwide Mid Market SOA Business Shares, Forecasts, and Strategies, 2009-2015

Table of Contents

Worldwide SOA Mid Market Business

Market Shares and Forecasts ES-1

Mid Market SOA Business Applications Software ES-1

SOA Mid Market Infrastructure Driving Forces ES-1

SOA Component Market Driving Forces ES-3

SOA Models Mid Market Infrastructure Market Shares ES-6

Mid Market Web Services and SOA Business Forecasts ES-8

Business Mid Market Services Oriented Architecture (SOA)

Infrastructure Market Forecasts ES-9

Mid Market Central Role As Global Economy Struggles

To Recover ES-11

Internet As An Integral Part Of The Global Economy ES-12

IBM Best Practice SOA Component Services ES-13

IBM SOA Sandbox Cloud Services ES-14

IBM SOA Infrastructure ES-15

Oracle SMB Customer Segment Positioning ES-16

1. Mid Market Services Oriented Architecture (SOA)

Market Description and Market Dynamics 1-1

1.1 Go-To-Market Mid Market SOA Strategy 1-1

1.1.1 Mid Market Go To Market Channel Strategy 1-2

1.1.2 Go-To-Market Channel Distribution Model 1-4

1.1.3 Channel Mix 1-4

1.1.4 Low Margins On Distribution 1-5

1.1.5 Mid Market SOA Integrated With Networking 1-5

1.2 United States, Barack Obama and IBM Business Partners 1-7

1.3 SMB Network Issues 1-8

1.4 SOA Revolution 1-9

1.4.1 Value Of SOA Is In The Standardization Of

Business Processes 1-10

1.4.2 SOA Publish-Subscribe Capabilities For

Delivery-Date Service 1-11

1.4.3 SOA Model Driven Architecture Provides

Competitive Advantage 1-12

1.4.4 NEC UNIVERGE360 SOA Unified

Communications SMB Approach 1-13

1.4.5 Mid-Market / Middleware 2009 – Oracle vs. SAP… 1-13

1.5 Service Oriented Architecture (SOA) Trends 1-15

1.5.1 Software Partnering Strategy / Software

Business Sales Strategy 1-16

1.6 Distribution 1-18

1.6.1 Mid Market SOA Cost Structure 1-21

2. Worldwide SOA Mid Market Business

Market Shares and Forecasts 2-1

2.1 Mid Market SOA Business Applications Software 2-1

2.1.1 SOA Mid Market Infrastructure Driving Forces 2-1

2.1.2 SOA Component Market Driving Forces 2-3

2.2 SOA Models Mid Market Infrastructure Market Shares 2-6

2.3 Mid Market Web Services and SOA Business Forecasts 2-11

2.3.1 Business Mid Market Services Oriented

Architecture (SOA) Infrastructure Market Forecasts 2-12

2.3.2 Worldwide Component Services Oriented Architecture (SOA 2-15

2.3.3 SOA Component Stacks Of Decoupled Services 2-18

2.3.4 Building a Robust Data Integration Layer 2-18

2.3.5 SOA Market Segment 2-19

2.3.6 IBM Mid Market SOA 2-21

2.3.7 Microsoft, Intel, and Hewlett-Packard Have A Small

And Medium Enterprise (SME) Consortium 2-25

2.3.8 Cisco TelePresence Leverages SOA 2-25

2.3.9 Cisco John Chambers Leads with On Line

Technology Message 2-26

2.3.10 Cisco John Chambers Vision of Intelligent Information

Networks to Leverage Technology Innovation and the Internet 2-27

2.3.11 Oracle 2-28

2.4 Enabling Mid Size Business Environment 2-28

2.4.1 Growth Potential Of Small Businesses Becoming

Mid Size Businesses 2-29

2.4.2 U.S. Mid Market Size and Growth 2-30

2.4.3 Worldwide SMB Market Size and Growth 2-33

2.4.4 SMB As Percent Of Country / Region / World GDP 2-38

2.4.5 U.S. Small And Medium Size Businesses By Market Size 2-41

2.4.6 U.S. Small And Medium Size Businesses By Market Segment 2-47

2.5 Gross Domestic Product 2-49

2.5.1 U.S. SMB IT 2-50

2.5.2 Businesses in British Columbia 2-50

2.6 Medium Size Businesses By Region 2-53

2.6.1 European SMB 2-54

2.6.2 Asian Pacific SMBs Adopting IT at High Rate 2-57

2.7 Challenges Facing Small To Medium Businesses (SMBs) 2-60

2.7.1 Exporting 2-61

2.7.2 Mid Size Business Global Opportunity 2-61

2.7.3 SME’s Critical to the World Economy 2-62

2.7.4 Internet As An Integral Part Of The Global Economy 2-63

2.7.5 Internet-Based Businesses 2-65

2.7.6 Digital Inclusion 2-65

2.7.7 IBM Executive Development Initiatives 2-66

2.7.8 Microsoft Unlimited Potential Program 2-66

2.8 Global Digital Environment Depends on

Leadership and Partnering 2-69

2.8.1 Channel Partner Strategy 2-70

2.8.2 IBM Global Innovation Outlook 2-72

2.9 SOA Component Services Regional Analysis 2-74

2.9.1 Progress Software Regional Revenue 2-78

2.9.2 Tibco Revenue By Geographic Region 2-79

2.9.3 EMC Revenues By Geography: 2-80

2.9.4 Japan 2-82

2.9.5 IP PBX Market In Japan 2-82

2.9.6 Korea 2-84

2.9.7 China 2-84

2.10 SMB Research And Analysis Highlights 2-87

2.10.1 What Constitutes A Small Business? 2-88

2.10.2 US 2-88

2.10.3 Germany 2-89

2.10.4 Economic Conditions In Europe 2-90

2.10.5 SMB Broadband in Southeast Asia 2-93

2.10.6 BPM in SMBs 2-94

2.10.7 Broadband in SMBs 2-95

2.10.8 Hong Kong 2-96

2.10.9 Australia 2-96

2.10.10 South Korea 2-97

2.10.11 Japan 2-97

2.10.12 Russia 2-98

2.10.13 Exports 2-99

2.10.14 SME Requirements And How A Smart

Marketing And Sales Executive Addresses Them 2-99

2.10.15 India 2-100

2.10.16 Pakistan 2-103

3. Mid Market Business SOA Product Description 3-1

3.1 IBM Midmarket Service-Oriented Architecture

(SOA) and Middleware 3-1

3.1.1 IBM SOA Supports Agility in the Business MidMarket 3-2

3.1.2 IBM WebSphere Commerce - Express 3-2

3.1.3 IBM SOA-Focused Solution Builder Express 3-10

3.1.4 IBM Best Practice SOA Component Services 3-11

3.1.5 IBM SOA Partner Sandbox Cloud Services 3-12

3.1.6 IBM SOA Infrastructure 3-13

3.1.7 IBM Partner SOA Offerings 3-16

3.1.8 IBM Partner Strategy for Governing the SOA Lifecycle 3-18

3.1.9 IBM SOA Federated Service / Asset Registries / Repositories 3-21

3.1.10 IBM Midmarket Service-Oriented Architecture

(SOA) and Middleware 3-40

3.1.11 IBM SOA-Focused Solution Builder Express 3-40

3.1.12 IBM WebSphere Commerce - Express 3-41

3.1.13 IBM WebSphere Portal Family 3-43

3.1.14 IBM WebSphere Everyplace Suite 3-43

3.1.15 IBM WebSphere Application Server Express 3-47

3.1.16 IBM SOA MidMarket Business Dashboard 3-50

3.1.17 IBM Mid Market Service-Oriented Architecture (SOA) 3-52

3.1.18 IBM WebSphere Commerce - Express 3-53

3.1.19 IBM WebSphere Business Integration Express Functions 3-56

3.1.20 IBM WebSphere Business Services Fabric 3-59

3.1.21 IBM WebSphere Application Server - Express 3-61

3.1.22 IBM Rational® Application Developer for WebSphere 3-63

3.1.23 IBM Express Runtime 3-63

3.1.24 IBM Servers and IBM Express Runtime drive performance 3-67

3.2 Tibco 3-67

3.2.1 Tibco Complex Event Processing 3-67

3.2.2 Tibco Implementing CEP 3-69

3.2.3 Tibco SOA Identifies Business Events 3-70

3.2.4 Tibco SOA Service-Oriented Architecture 3-71

3.2.5 Tibco SOA Characteristics: 3-72

3.2.6 Tibco SMB for Telecommunications 3-74

3.2.7 Tibco Addresses Islands Of Automation

And Efficient OSS Implementation 3-74

3.3 iWAY 3-76

3.3.1 iWay SOA Middleware 3-76

3.3.2 Information Builders iWay Service-Oriented

Architecture SOA Middleware 3-80

3.3.3 Information Builders iWay Universal Adapter Suite 3-80

3.3.4 Information Builders iWay Universal Adapter

Suite for IBM WebSphere Products 3-81

3.3.5 Information Builders Enterprise Service Bus 3-91

3.3.6 iWay SOA Middleware 3-93

3.3.7 iWay Service Manager 3-94

3.3.8 iWay Service Manager Workbench 3-97

3.3.9 iWay Runtime Engine 3-99

3.3.10 iWay Trading Manager 3-99

3.3.11 iWay Enterprise Index 3-100

3.3.12 iWay Process Manager 3-100

3.3.13 iWay Universal Adapter Suite 3-102

3.4 Microsoft .Net 3-106

3.4.1 Microsoft .Net SP1 Data-Driven Programming 3-106

3.4.2 Microsoft.Net Framework 3-107

3.4.3 Microsoft.Net Advances In Application Development 3-107

3.4.4 Microsoft.Net Data-Driven Programming 3-107

3.4.5 Microsoft .NET-based Windows

Application Development Benefits 3-109

3.4.6 Microsoft .NET Features 3-116

3.4.7 Microsoft Visual Studio and .NET Framework 3-117

3.4.8 NET Framework Components 3-119

3.4.9 Microsoft Internet Explorer Unmanaged Application 3-120

3.4.10 Microsoft Main Components And Features Of

The .NET Framework 3-130

3.4.11 Microsoft .NET Framework Class Library 3-133

3.4.12 Microsoft Main Components And Features Of

The .NET Framework 3-134

3.4.13 Microsoft .NET Framework Class Library 3-137

3.5 Global Heating Systems Solution From

Dreger Information Technology 3-141

3.5.1 Oracle BEA Middleware Market 3-142

3.6 Oracle Access and Simplified Buying Process 3-143

3.6.1 Oracle Reaching Out To The "S" Portion Of SMBs

With Programs And Processes 3-144

3.7 Hewlett Packard HP 3-147

3.7.1 HP SMB Elite Designation 3-148

3.7.2 HP Software Partners 3-149

3.7.3 HP Funds CDW Effort To Target SMB Accounts 3-150

3.7.4 HP Alliance: Conflict 3-151

3.8 StrikeIron SOA Express for Excel 3-152

3.8.1 StrikeIron SOA Express™ for Excel Brings

SOA to the Desktop 3-152

3.9 Fineos IBM Partnership 3-159

3.10 Micro Focus 3-160

3.11 Dell SMB Channel Program 3-162

3.11.1 Dell And The Channel 3-162

3.11.2 Dell VAR Strategy 3-165

3.11.3 Dell Targets SMB Green IT 3-166

3.12 Topaz Buzz Marketing And Social Media 3-167

3.13 NEC’s Univerge 360 SMB Communications Servers 3-168

3.14 EMC 3-169

3.14.1 EMC Iomega Addresses The Lower Part Of The SMB Market 3-169

3.14.2 EMC Symmetrix V-Max -- Beyond Feeds and Speeds 3-175

3.15 Avaya Aura 3-178

3.15.1 Avaya Aura Next-Generation SIP Architecture 3-185

3.15.2 Avaya Aura Enterprise-Wide Centralized Dial Plans 3-191

3.15.3 Avaya Aura Multi-vendor Integration 3-192

3.15.4 Avaya Aura Centralized User Administration 3-192

3.15.5 Avaya Aura Network Routing Policy 3-192

3.15.6 Avaya Aura Plug-In SOA-based Management Architecture 3-192

3.15.7 Avaya Aura Increased Endpoint and Trunk Capacity 3-193

3.15.8 Avaya Aura Processor Ethernet for Duplex Servers 3-193

3.15.9 Avaya Aura S8510 Embedded Voice Messaging 3-193

3.15.10 Avaya Aura G430 Gateway for Branches 3-194

3.15.11 Avaya Aura Survivable SIP Gateways 3-194

3.16 Cisco 3-194

3.17 InfoTollgate 3-200

4. Services Oriented Architecture (SOA) Technology 4-1

4.1 Enterprise Service Bus (ESB) Technology 4-1

4.2 Web Service 4-2

4.2.1 Web Services Software Components 4-2

4.2.2 Installing the PHP Web Services Extensions 4-4

4.2.3 Creating a SOAP Web Service 4-4

4.2.4 Creating a SOAP Server 4-6

4.2.5 Creating an XML-RPC Web Service 4-7

4.2.6 IBM Rational Tester for SOA Quality 4-9

4.2.7 IBM Rational Quality Manager 4-11

4.2.8 IBM Rational Policy Tester 4-13

4.2.9 IBM WebSphere® Datapower SOA Appliance 4-13

4.2.10 IBM Rational Appscan® 4-13

4.3 War Room SOA Diagnostics and Root-Cause

Transaction Tracking Analysis 4-14

4.3.1 Composite Application Managers for SOA 4-15

4.3.2 SOA Metadata Federation 4-20

4.3.3 Synchronizing Policy 4-21

4.3.4 Service Metadata 4-21

4.4 SOA Exception Management 4-24

4.4.1 AmberPoint Exception Manager 4-25

4.5 GSX Translation Software and Data Mapping 4-30

4.6 SOA Infrastructure Technology 4-32

4.6.1 Building a Robust Data Integration Layer 4-32

4.6.2 Microsoft Internet Explorer RSS Functionality 4-35

4.6.3 SOA Data Integration Layer Supports Developer

Access To Metadata To Build Services 4-37

4.7 State Machine 4-39

4.7.1 SOA Network Strategy 4-41

4.7.2 SOA Representational State Transfer Is A

Mode Of Communication Accessible To Programs And Humans 4-42

4.8 XDMS Technology 4-42

4.8.1 Web Services and Service Oriented

Architecture (SOA) Tier Architecture 4-44

4.8.2 TigerLogic FastSOA Architecture 4-47

4.8.3 Registry SOA engine 4-48

4.9 SOA Dynamic Architecture 4-49

4.9.1 Google Search Engine Dynamic Architecture 4-52

4.9.2 BigFiles 4-53

4.9.3 Repository 4-53

4.9.4 Microsoft .Net Defines Reusable Modules Dynamically 4-54

4.9.5 Microsoft Combines Managed Modules into Assemblies 4-55

4.9.6 Microsoft Architecture Dynamic Modular Processing 4-55

4.9.7 IBM SOA Architecture is Dynamic for the Transport Layer 4-58

4.10 Business Benefits of Service-Oriented Architecture 4-64

4.10.1 SOA Technology Issues 4-64

4.10.2 Technology Platforms 4-65

4.10.3 Existing Enterprise Asset Automated Virtualization 4-66

4.10.4 Complexity Of The Underlying IT Technologies 4-66

4.10.5 Impact of Platforms 4-67

4.10.6 Platforms and Disparate Technologies 4-68

4.11 Services Oriented Applications (SOA) Services 4-68

4.11.1 Application Integration Professional Services

Implementation Strategies 4-69

4.11.2 Application Connectivity 4-70

4.11.3 Single Vendor Issues 4-70

4.11.4 Standards Adoption 4-71

4.11.5 SOA Technology Analysis 4-72

4.12 SOA Business Benefits 4-73

4.13 Business Events 4-74

4.13.1 Event Transmission 4-77

4.13.2 Business Process Automation 4-78

4.14 Process Oriented Architecture 4-81

4.14.1 Business Process Automation 4-81

4.14.2 Business Process Management Modular Architecture 4-82

4.14.3 Business Components 4-82

4.15 Advanced E-Business Infrastructure 4-86

4.15.1 Application Integration Technical Advantages 4-87

4.15.2 Integration System Architecture 4-88

4.16 Development Toolset 4-90

4.16.1 Infrastructure And System Management 4-90

4.17 Web Services 4-91

4.17.1 Promise Of Web Services 4-91

4.17.2 Java 4-92

4.17.3 Java Technology 4-93

4.17.4 J2EE 4-94

4.17.5 Soap 4-94

4.17.6 Apache Soap 4-95

4.17.7 Load Balancer With SSL Support 4-96

4.17.8 Points Of Failure 4-96

4.17.9 Soap Limitations 4-97

4.17.10 WSDL 4-99

4.17.11 WSDL Service Descriptions 4-100

4.17.12 UDDI 4-101

4.17.13 UDDI Test Registries 4-101

4.17.14 UDDI Distributed Web Service Discovery 4-102

4.17.15 UDDI Consortium 4-103

4.17.16 WS-Inspection Document Extensibility 4-103

4.17.17 XML 4-105

4.17.18 Metadata Repository 4-106

4.17.19 Metadata Describes Location, Format,

Relationships, Transformation, Rules, Cross-Reference 4-107

4.17.20 Metadata Drives Creation Of Data Integration Services 4-108

4.17.21 Wrappering 4-109

4.18 Service Level Challenges 4-110

4.18.1 Quality Of Service (QoS) Functions 4-110

4.18.2 Network Efficiency 4-112

4.19 Business Need 4-113

4.19.1 Business Process Management Packaged Solutions

for Rapid Deployment 4-113

4.19.2 Quality Of Service Control 4-114

4.19.3 XML Standards 4-114

4.20 Oasis 4-115

4.21 Services Oriented Architecture (SOA) 4-116

4.21.1 IBM Service Oriented Architecture (SOA) 4-118

4.21.2 SOA Business Challenge IT Imperative 4-118

4.21.3 Services Oriented Architecture And Relevant Standards 4-119

4.21.4 XML Family Of Standards 4-120

4.21.5 Integration Engines Leverage XML Processing 4-121

4.21.6 XML Standards 4-123

4.21.7 XML Role In Application Topology 4-124

4.21.8 XML Meets The Integration Challenge 4-124

4.21.9 XML Standard Communication Language 4-125

4.21.10 Web Services Protocols 4-125

4.21.11 Web Services Input And Output Formats 4-126

4.21.12 Web Services Coupling Versus Cohesion 4-128

4.21.13 Web Services Coupling 4-128

4.21.14 Web Services Cohesion 4-130

4.22 Open Systems 4-133

4.23 Java 4-133

4.23.1 AI Vendor Commitment To Java 4-135

4.23.2 Advantages Of Java In Context Of Application Integration 4-135

4.24 Web Services 4-136

4.25 WS-Transaction and BPEL4WS Specifications 4-136

4.25.1 WS-Reliable Messaging 4-138

4.25.2 WS-Addressing 4-138

4.25.3 Architecture for Reliable Messaging Delivery 4-139

4.26 Universal Description, Discovery, and Integration (UDDI) 4-139

4.27 UDDI Registry 4-139

4.27.1 UDDI Test Registries 4-140

4.27.2 UDDI Distributed Web Service Discovery 4-140

4.27.3 UDDI Consortium 4-142

4.27.4 SOAP 4-143

4.27.5 SOAP Framework 4-143

4.27.6 SOAP Framework For Developing Web Services 4-143

4.27.7 Apache SOAP 4-144

4.27.8 Load balancer with SSL support 4-145

4.27.9 Points Of Failure 4-145

4.27.10 SOAP Limitations 4-146

4.27.11 SOAP Protocol Uses Multi-Step Process 4-146

4.27.12 Framework Benefits 4-147

4.27.13 SOAP Test Strategies 4-147

4.27.14 SOAP Solutions 4-149

4.28 WSDL 4-150

4.28.1 WSDL Service Descriptions 4-150

4.28.2 WS-Inspection Document Extensibility 4-151

4.29 OASIS 4-152

4.30 IP Addressing And Directory Management 4-153

4.30.1 Web Services Security Specification 4-156

4.30.2 Components for Secure Web Services 4-157

4.31 Web Services Technology 4-158

4.31.1 Java Application Server 4-158

4.31.2 Enterprise JavaBeans (EJBs) 4-159

4.31.3 Autonomic Computing Technologies 4-163

4.31.4 Grid Protocol Topology 4-168

4.31.5 Open Grid Services Architecture (OGSA) 4-170

4.31.6 Eclipse Open-Source Tools Framework 4-171

4.31.7 Difficulties of Corba 4-172

4.31.8 Distributed Object Computing Model 4-173

4.31.9 Asynchronous Communications 4-174

4.32 Stateless Session Bean 4-176

4.33 Cluster 4-176

4.34 Location Transparency 4-178

4.35 Smart Proxy 4-178

4.36 Load Balancing 4-179

4.37 Process-Entity Design Pattern 4-179

4.38 Command Objects / Control Flow 4-180

4.39 Authorization Checks 4-181

4.40 Delegation 4-182

4.41 Collaborative Filtering 4-183

4.42 Site Analysis 4-183

4.43 Portals 4-184

4.43.1 Real-Time Processing 4-186

5. Services Oriented Architecture (SOA) Company Profiles 5-1

5.1 AmberPoint 5-1

5.1.1 AmberPoint / SAP Ventures 5-2

5.1.2 AmberPoint SOA JBoss Advanced Partner 5-5

5.2 BMC 5-6

5.2.1 BMC And Cisco Unified Computing Platform For Virtualized Environments 5-7

5.2.2 BMC Customers 5-10

5.2.3 BMC Customer Profile 5-10

5.2.4 BMC Software Revenue 5-11

5.3 Cisco 5-12

5.3.1 Cisco / PostPath 5-13

5.3.2 Cisco / Jabber 5-14

5.3.3 Cisco Next-Gen Unified Communications 5-14

5.3.4 Cisco Focus On Development Of Conferencing

And Collaboration, Leveraging Expertise In The Network 5-16

5.3.5 Cisco Revenue 5-17

5.3.6 Cisco Acquisitions and Investments 5-18

5.3.7 Cisco Innovation 5-18

5.3.8 Cisco Customers 5-19

5.3.9 Cisco Networking That Transforms How People Connect 5-20

5.4 EMC 5-21

5.4.11 EMC Acquisitions 5-22

5.4.12 Selected EMC Partners 5-23

5.4.13 Selected EMC Customers 5-23

5.4.14 EMC Revenue 5-24

5.4.15 EMC Segment Information 5-25

5.4.16 EMC VMware Virtual Infrastructure 5-30

5.4.17 EMC / Unisys and Expand Relationship in

5.4.18 Enterprise Content Management 5-40

5.5 Envoy Technologies 5-41

5.6 Fiorano 5-42

5.6.1 Fiorano Worldwide Market Presence 5-43

5.7 Fujitsu 5-45

5.7.1 Fujitsu OSS/NOS 5-46

5.7.2 Fujitsu SOA 5-46

5.7.3 Fujitsu CentraSite SOA Governance 5-48

5.8 GXS 5-49

5.8.1 GXS Acquired by Francisco Partners Operates As

An Independent Firm 5-51

5.8.2 GXS Customers 5-52

5.9 Hewlett Packard (HP) 5-57

5.9.1 Hewlett Packard (HP) SOA 5-59

5.9.2 Hewlett Packard (HP) SOA Solutions 5-59

5.9.3 Hewlett Packard (HP) SOA Systinet Governance 5-59

5.9.4 HP Products and Services Segments 5-61

5.9.5 Hewlett-Packard Technology Solutions Group 5-61

5.9.6 Hewlett-Packard Enterprise Storage and Servers 5-62

5.9.7 Hewlett-Packard Industry Standard Servers 5-62

5.9.8 Hewlett-Packard Business Critical Systems 5-63

5.9.10 Hewlett Packard Halo Telepresence Customers 5-63

5.9.11 HP and Marriott 5-64

5.9.12 HP and Tandberg 5-66

5.9.13 Hewlett Packard Computer Industry Market Participant 5-67

5.9.14 Hewlett Packard Global Provider Of Products 5-67

5.9.15 HP Products and Services: Segment Information 5-69

5.9.16 Hewlett Packard Technology Solutions Group 5-69

5.9.17 Hewlett Packard Enterprise Storage and Servers 5-70

5.9.18 HP and Tower Software 5-71

5.9.19 Hewlett Packard Tower Software TRIM Context 5-74

5.10 IBM 5-80

5.10.1 IBM Strategic Priorities 5-81

5.10.2 IBM Delivers Integration and Innovation to Clients 5-82

5.10.3 IBM Business Model 5-83

5.10.4 IBM Unified Communications In The Cloud Architecture 5-84

5.10.5 IBM LotusLive Cloud-Based Portfolio Of

Social Networking And Collaboration Services 5-86

5.10.6 IBM Revenue 5-87

5.10.7 IBM Software Capabilities 5-94

5.10.8 IBM Systems and Technology Capabilities 5-95

5.10.9 IBM Worldwide Organizations 5-96

5.10.10 IBM Security 5-98

5.11 Information Builders 5-100

5.11.1 Information Builders Services and Support 5-101

5.11.2 Information Builders iWay Software 5-103

5.11.3 iWay Software 5-105

5.11.4 Genesis of iWay Software 5-105

5.12 Microsoft 5-106

5.12.1 Microsoft Revenue 5-106

5.12.2 Microsoft Client Revenue 5-108

5.12.3 Microsoft Server and Tools Revenue 5-110

5.12.4 Microsoft Online Services Business Revenue 5-112

5.12.5 Microsoft Business Division Revenue 5-115

5.12.6 Microsoft Entertainment and Devices Division 5-117

5.12.7 Microsoft Segment Revenue 5-119

5.12.8 Microsoft Competition 5-120

5.12.9 Microsoft Security Vulnerabilities 5-121

5.12.10 Microsoft Client Segment 5-123

5.12.11 Microsoft Segments 5-126

5.12.12 Open Text Livelink ECM Integration Microsoft

Office SharePoint Server 5-128

5.12.13 Microsoft Multinational Computer Technology 5-128

5.12.1 Selected Microsoft Partners 5-129

5.12.15 Microsoft Financials 5-129

5.12.16 Microsoft Software Products 5-129

5.13 MQSoftware 5-131

5.13.1 MQSoftware Q Nami! 5-133

5.13.2 MQSoftware Customers 5-135

5.13.3 MQSoftware Services 5-135

5.13.4 Partnerships 5-136

5.14 Oracle 5-136

5.14.1 Oracle Software Business 5-137

5.14.2 Oracle Competition In The Software Business 5-138

5.14.3 Oracle Software License Updates and Product Support 5-139

5.14.4 Oracle Software Description 5-140

5.14.5 Oracle / BEA Systems 5-142

5.14.6 Oracle Software Revenue by Region 5-143

5.14.7 Oracle Corporate Strategy Active Acquisition Program 5-145

5.15 Progress Software 5-146

5.15.1 Progress Software Services Oriented Architecture Products 5-147

5.15.2 Progress Application Platform Products 5-149

5.15.3 Progress Software Data Infrastructure Products 5-151

5.15.4 Progress Software Customers 5-153

5.15.5 Progress Software / DataDirect Technologies 5-154

5.16 Red Hat JBoss Enterprise SOA Platform 5-154

5.16.1 JBoss Enterprise SOA Platform Partners 5-159

5.17 SeeWhy 5-159

5.18 SOA Software 5-160

5.19 Software AG 5-161

5.19.1 Software AG Respected Customers in Key Industries 5-162

5.19.2 Software AG Technologies Offered 5-163

5.19.3 Software AG webMethods Business Division 5-164

5.19.4 Software AG Geographical Expansion 5-165

5.19.5 Software AG Customers 5-165

5.19.6 Software AG Corporate Social Responsibility 5-166

5.19.7 Software AG Customers 5-166

5.19.8 Software AG Revenue 5-167

5.19.9 Software AG Highlights in 2008 5-168

5.20 Tibco 5-174

5.20.1 Tibco SOA 5-176

5.20.2 Tibco Business optimization 5-176

5.20.3 Tibco BPM 5-177

5.20.4 Tibco Professional Services 5-178

5.20.5 Tibco Competition 5-179

5.20.6 Tibco Revenue 5-180

5.21 Vitria Technology 5-184

5.22 Workday 5-198

5.22.1 Workday / Cape Clear 5-203

5.22.2 Workday Customers 5-205

List of Tables and Figures

Table ES-1 ES-4

Services Oriented Architecture (SOA) Benefits

Table ES-2 ES-5

SOA Component Services Market Driving Forces

Figure ES-3 ES-7

Worldwide Services Oriented Architecture (SOA)

Infrastructure Shipments Mid Market SOA Business

Market Shares, Dollars, 2008

Table ES-4 ES-10

Worldwide Business Mid Market Services Oriented

Architecture (SOA) Infrastructure Market Forecasts, 2009-2015

Figure 1-1 1-3

IBM Business Go to Market Runtime Cost Issues

Table 1-2 1-6

Aspects of Mid Market SOA Sales Through Indirect Channels 1-6

Source: WinterGreen Research, Inc.

Table 1-3 1-8

SMB Network Connection To The Internet

Figure 1-4 1-8

SOA Mid Market Industrial Strength, Cloud Computing Universal Connectivity

Table 2-1 2-4

Services Oriented Architecture (SOA) Benefits

Table 2-2 2-5

SOA Component Services Market Driving Forces

Figure 2-3 2-7

Worldwide Services Oriented Architecture (SOA)

Infrastructure Shipments Mid Market SOA Business

Market Shares, Dollars, 2008

Table 2-4 2-8

Worldwide Services Oriented Architecture (SOA) Infrastructure

Shipments Mid Market SOA Business Market Shares,

Dollars, 2008

Figure 2-5 2-9

Worldwide Shipments SOA Business Components Services

Market Shares, Dollars, 2008

Figure 2-6 2-10

Worldwide Shipments SOA Business Components Services

Market Shares, Dollars, 2008

Table 2-7 2-13

Worldwide Business Mid Market Services Oriented

Architecture (SOA) Infrastructure Market Forecasts, 2009-2015

Table 2-8 2-14

Worldwide Mid Market Business Services Oriented

Architecture (SOA) Infrastructure Market Forecasts, 2009-2015

Figure 2-9 2-15

Worldwide Component Services Oriented Architecture

(SOA) Market Forecasts, Dollars, 2008-2015

Table 2-10 2-15

Worldwide Component Services Oriented Architecture

(SOA) Market Forecasts, Dollars, 2008-2015

Figure 2-12 2-30

U.S. Medium Size Business Revenue Forecasts, Dollars,

2007-2013

Figure 2-13 2-31

U.S. Medium Size Business IT Spending Forecasts, Dollars,

2007-2013

Figure 2-14 2-32

U.S. Medium Size Business IT Infrastructure &

Middleware Market Forecasts, Dollars, 2007-2013

Table 2-15 2-33

U.S. Medium Size Business Revenue, IT Spending, and IT

Infrastructure Optimization Systems Spending Market

Forecasts, Shipments, Dollars, 2007-2013

Figure 2-16 2-34

Worldwide Small and Medium Businesses by Region, 2008

Table 2-17 2-35

Worldwide Small and Medium Businesses by Region,

Number, 2002-2006

Table 2-18 2-36

Worldwide Small and Medium Businesses by Region, Percent, 2006

Figure 2-19 2-37

Worldwide Revenue of Small and Medium Businesses by

Region, Dollars, 2006

Table 2-20 2-38

Worldwide Revenue of Small and Medium Businesses

by Region, Dollars, 2006

Table 2-21 2-39

Worldwide Small and Medium Businesses As A Percent

of GNP, 2006

Table 2-22 2-40

Worldwide Small and Medium Businesses As A

Percent of Regional GNP, 2006

Table 2-23 2-42

U.S. Small and Medium Business Analysis, 2002-2004

Table 2-24 2-43

U.S. Top Ten States With Small Businesses by Number

of Firms, Percent

Table 2-25 2-44

Top Ten States Small and Medium Businesses

By Number of Firms

Figure 2-26 2-45

U.S. Top Ten States With Medium Size Businesses

By Number of Firms, Percent

Table 2-27 2-46

U.S. Top Ten States With Medium Size Businesses

By Number of Firms, Percent

Figure 2-28 2-47

U.S. Small and Medium Size Businesses by Market

Segment, Percent, 2006

Figure 2-29 2-48

U.S. Small and Medium Size Businesses by Market

Segment, Percent, 2006

Figure 2-30 2-51

Total Number Of Business In BC, 2008

Figure 2-31 2-52

Small Businesses With 1-49 Employees

Figure 2-32 2-53

Small Businesses With No Paid Help

Table 2-33 2-54

Worldwide Small and Medium Businesses by

Region, Number, 2002-2006

Figure 2-34 2-67

North American SMB Market Segments, 2008

Figure 2-35 2-68

SMB SOA Market Strategy

Figure 2-36 2-74

Worldwide Services Oriented Architecture (SOA)

Regional Market Shares, 2008

Table 2-37 2-75

Services Oriented Architecture (SOA)

Regional Market Shares, 2008

Figure 2-38 2-76

Services Oriented Architecture (SOA) European

Regional Market Segments, 2008

Table 2-39 2-77

Services Oriented Architecture (SOA) European

Regional Market Shares, 2008

Table 2-40 2-88

SIP Enabled PBX And IP PBX Regional Shipment

Market Shares, By Country, Ports, 2008

Table 2-41 2-102

GDP Analysis of the Indian Economy

Table 3-1 3-3

IBM WebSphere® Commerce – Express Components 3

Table 3-1 (Continued) 3-4

IBM WebSphere® Commerce – Express Components 4

Table 3-1 (Continued) 3-5

IBM WebSphere® Commerce – Express Components 5

Table 3-1 (Continued) 3-6

IBM WebSphere® Commerce – Express Components 6

Table 3-1 (Continued) 3-7

IBM WebSphere® Commerce – Express Components 7

Table 3-1 (Continued) 3-8

IBM WebSphere® Commerce – Express Components 8

Table 3-1 (Continued) 3-9

IBM WebSphere® Commerce – Express Components 9

Table 3-1 (Continued) 3-10

IBM WebSphere® Commerce – Express Components 10

Figure 3-2 3-14

IBM SMB Business Partner Positioning 14

Figure 3-3 3-15

IBM Application Integration Toolkit 15

Figure 3-4 3-16

IBM Wizards, Instrumentation, and APIs 16

Figure 3-5 3-17

IBM SOA Federated Registry/Repository Strategy 17

Figure 3-6 3-19

IBM SOA Governance Positioning 19

Figure 3-7 3-20

IBM SOA Multiple Entry Points Governance Functions 20

Table 3-8 3-21

IBM Partner SOA Federated Service / Asset Registries / Repositories Functions 21

Figure 3-9 3-22

Federated Search And Publish Services

Federated Service / Asset Registries / Repositories 22

Figure 3-10 3-23

Federated Search And Publish Services Definition 23

Table 3-11 3-24

IBM Partner SOA Federated Search And Publish 24

Figure 3-12 3-25

IBM WebSphere SOA Service Registry and Repository 25

Figure 3-13 3-26

IBM WebSphere SOA Service Registry and Repository Functions 26

Figure 3-13 (Continued) 3-27

IBM WebSphere SOA Service Registry and Repository Functions 27

Table 3-14 3-28

IBM Partner WSRR Software Value Propositions 28

Table 3-14 (Continued) 3-29

IBM Partner WSRR Software Value Propositions 29

Figure 3-15 3-30

IBM WebSphere Federated Search And Publish 30

Figure 3-16 3-31

WebSphere Service Registry and Repository Relevance to ESB 31

Table 3-17 3-33

WebSphere Service Registry and Repository Functions 33

Table 3-18 3-35

IBM Rational Asset Manager RAM Repository and

WebSphere Service Registry and Repository Strategy 35

Table 3-19 3-37

IBM Reusable Asset Repository Functions 37

Table 3-19 (Continued) 3-38

IBM Reusable Asset Repository Functions 38

Figure 3-20 3-39

IBM Smart SOA RAM – WSRR Publish Scenario 39

Table 3-21 3-42

IBM WebSphere Commerce - Express 42

Table 3-22 3-44

IBM WebSphere Business Integration Benefits 44

Figure 3-23 3-45

IBM Partner Approach 45

Table 3-24 3-46

IBM Partner Dynamic PreSales Assessment Tools 46

Table 3-25 3-47

IBM WebSphere Application Server Express 47

Table 3-25 (Continued) 3-48

IBM WebSphere Application Server Express 48

Table 3-25 (Continued) 3-49

IBM WebSphere Application Server Express 49

Figure 3-26 3-50

IBM SOA Mid Market Business Dashboard 50

Figure 3-27 3-51

IBM SOA Mid Market Business Dashboard Advantages 51

Table 3-28 3-53

IBM WebSphere Commerce Express Components and Functions 53

Table 3-29 3-54

IBM WebSphere Portal Family Express Functions 54

Table 3-30 3-55

IBM WebSphere Everyplace Suite Express Functions 55

Table 3-31 3-56

IBM WebSphere Business Integration Express Functions 56

Table 3-31 (Continued) 3-57

IBM WebSphere Business Integration Express Functions 57

Table 3-32 3-58

IBM WebSphere Application Adapters 58

Table 3-33 3-59

IBM WebSphere Business Services Fabric 59

Table 3-33 (Continued) 3-60

IBM WebSphere Business Services Fabric 360

Table 3-34 3-61

IBM WebSphere Application Server Functions 61

Table 3-34 (Continued) 3-62

IBM WebSphere Application Server Functions 62

Table 3-35 3-63

IBM Rational® Application Developer for WebSphere Functions 63

Table 3-40 3-69

Tibco SOA Complex Event Processing (CEP) Approaches 69

Table 3-40 (Continued) 3-70

Tibco SOA Complex Event Processing (CEP) Approaches 70

Table 3-41 3-73

Tibco SOA `Functions 73

Table 3-42 3-77

iWay SOA Middleware Benefits 77

Table 3-42 (Continued) 3-78

iWay SOA Middleware Benefits 78

Table 3-42 (Continued) 3-79

iWay SOA Middleware Benefits 79

Table 3-43 3-81

iWay Universal Adapter Suite For IBM Middleware 81

Table 3-43 (Continued) 3-82

iWay Universal Adapter Suite For IBM Middleware 82

Table 3-44 3-83