Digital Asset Management (DAM) Market Shares, Strategies, and Forecasts, 2008-2014

Table of Contents

Digital Asset Management Executive Summary ES-1

Digital Asset Management ES-1

Digital Asset Management Market Driving Forces ES-2

Worldwide Digital Asset Management Market Shares ES-4

Worldwide Digital Asset Management Market Forecasts ES-5

1. Digital Asset Management Market Description

and Market Dynamics 1-1

1.1 Business Functional Digital Technology For Information

Sharing 1-1

1.1.1 Digital Asset Management for Marketing 1-3

1.1.2 DAM Used To Tailor Marketing and Advertising

Content To Different Target Audiences 1-4

1.2 ROI for Digital Asset Management 1-11

1.2.1 DAM Distribution Expense ROI Metrics 1-13

1.3 Digital Asset Management (DAM) 1-21

1.4 Digital Asset Brand Management Capabilities 1-22

1.4.1 Management Requirements Imposed on Builder Role 1-26

1.4.2 User Interface Customization 1-28

1.4.3 User Customized Wizards May Not Map To A

Particular Process 1-29

1.4.4 Work Queues 1-29

1.4.5 Help Subsystem 1-31

1.4.6 Usability Requirements Model Builder 1-32

1.4.7 Key Content Management Product Features 1-32

1.5 Web Publishing 1-35

1.5.1 Web Publishing Expanding Beyond Marginalized

Departmental Sites 1-37

1.5.2 Digital Asset Management and Web Publishing

Depend on Improved Security 1-39

1.5.3 Web Content Management System Cultural Collision 1-39

1.5.4 Web Content Management System 1-40

1.6 Content Management In Different Size Organizations 1-41

1.6.1 Rapid Product Introductions And Multi-Channel Marketing

Campaigns 1-43

Digital Technology Information Sharing For Business Functions 1-44

1.7 Web 2.0 Internet Scale Mainstream Applications 1-45

1.7.1 Web 2.0 Design Patterns 1-46

1.7.2 Data is Next for Web 2.0 1-47

1.7.3 Network Effects 1-47

1.7.4 Collaboration 1-47

1.7.5 Social Networking Heuristics 1-48

1.7.6 Wiki-Style Collaborative Editing 1-49

2 Digital Asset Management Market Shares and Forecasts 2-1

2.1 Digital Asset Management 2-1

2.1.1 Digital Asset Management Market Driving Forces 2-2

2.2 Worldwide Digital Asset Management Market Shares 2-4

2.3 Worldwide Digital Asset Management Market Forecasts 2-7

2.3.1 Imaging Digital Asset Management Market 2-11

2.3.2 Digital Asset Management Solutions for Small

And Medium Retail Business 2-12

2.3.3 Digital Asset Management Solutions Advantages 2-12

2.4 Digital Asset Management Regional Analysis 2-15

2.4.1 Open Text Solutions 2-19

2.4.2 Asia Pacific Digital Asset Management Market 2-20

3. Digital Asset Management (DAM) Product Description 3-1

3.1 Artesia Digital Media Group 3-1

3.1.1 Open Text / Artesia Digital Asset Management 3-5

3.1.2 Artesia Digital Asset Management for The

Entertainment Industry 3-5

3.1.3 Artesia Repurposing Of Content 3-5

3.1.4 Artesia Management of Video Shooting,

Streaming, and Instant Indexing 3-6

3.1.5 Artesia Provides Different Ways Of Viewing Content 3-7

3.1.6 Digital Asset Management Software In

Artesia Digital Media Group 3-9

3.1.7 OpenText / Artesia 3-11

OpenText Artesia Archiving and Imaging 3-13

OpenText Artesia Digital Asset Management 3-15

OpenText Document Management & Collaboration 3-16

3.2 EMC Digital Asset Management 3-21

EMC Document Capture 3-22

3.2.1 EMC / Documentum 3-23

EMC Business Process Management 3-25

EMC Collaboration and Document Management 3-26

EMC Compliance 3-29

3.3 Interwoven MediaBin Marketing Asset Management Solution 3-29

Interwoven MediaBin Digital Asset Management Solution 3-31

Interwoven DAM-Enabled Brand Marketing Processes 3-33

Interwoven MediaBin 3-34

Interwoven Portal Content Management Integration for

Marketing and IT 3-39

Interwoven MediaBin 3-39

Interwoven Targeting 3-40

3.4 Oracle UCM Document Management 3-40

Oracle UCM Digital Asset Management 3-41

Oracle Universal Online Archive 3-41

Oracle Imaging and Process Management 3-43

Oracle Information Rights Management 3-45

Oracle Outside In Technology 3-45

3.5 Microsoft 3-47

3.6 IBM FileNet Image Manager (Active Edition) 3-51

IBM Content Manager OnDemand 3-53

3.6.1 IBM Digital Asset Management Solutions 3-54

3.6.2 IBM / Ancept Media Server Partnership 3-58

3.7 North Plains Systems 3-60

3.8 Clear Story Systems Enterprise DAM Solutions 3-61

3.8.1 ClearStory Enterprise Digital Media Chain 3-63

3.8.2 ClearStory Digital Media Services Platform 3-65

3.8.3 ClearStory Digital Media Portals and Image Libraries 3-67

3.8.4 ClearStory Presentation Management 3-67

3.8.5 ClearStory Hosted Digital Asset Management (DAM) 3-68

3.9 Vignette Imaging and Workflow 3-68

Vignette Community 3-70

4. Digital Asset Management Technology 4-1

4.1 Digital Advertising & Content

Monetization 4-1

4.1.1 Peer-to-Peer Networks 4-5

4.1.2 iTunes & iPod 4-5

4.1.3 Digital Video Recorders 4-5

4.1.4 Sling Media 4-6

4.1.5 Play Station Portable 4-6

4.1.6 Online DVD Rentals 4-7

4.1.7 Video-on-Demand 4-7

4.1.8 Computing & Compression Technologies 4-8

4.1.9 Memory & Storage Technologies 4-8

4.1.10 Fiber-To-The Neighborhood & Fiber-To The-Home 4-9

4.1.11 Blue Tooth and WiMax Deployment 4-9

4.1.12 Collapse of Content Window 4-9

4.1.13 Emergence of IPTV 4-10

4.1.14 Digital Cinema 4-10

4.1.15 Online Social Networks & Blogs 4-10

4.1.16 Google, Microsoft, and Yahoo! 4-11

4.2 Digitization Shifts Drive Enterprises to

Adapt to More Rapid Change 4-11

4.3 Digital Asset Management (DAM) for the

Intelligence Community – Key Technologies 4-14

4.4 Digital Content Technology Issues 4-20

4.5 Web 2.0 4-21

4.5.1 AJAX 4-23

4.5.2 Web Content Manager UI Assessments 4-25

4.5.3 User Interface Customization Scripting 4-25

4.5.4 Form Field Validation 4-26

4.5.5 Content Management Used To Index And

Coordinate Unstructured Data 4-26

4.5.6 Lifecycle Control of Content 4-28

4.5.7 Content Management Economic Benefit 4-30

4.6 Eco Systems Drive Digital Asset Content Management 4-33

4.6.1 Storage 4-34

4.7 Content Management vs. SOA Integration Implementations 4-35

4.7.1 Standardization Of Interfaces 4-36

4.8 Target Markets 4-37

4.9 Authoring Tool Technology Vendors 4-37

4.10 Collaborative Document Management 4-38

4.10.1 Document Management Collaboration 4-42

4.10.2 Web Marketing Positioning 4-45

5. Enterprise Content Management Company Profiles 5-1

5.1 Enterprise Content Management Suite Vendors 5-1

5.1.1 Major Enterprise Content Management Suite Vendors 5-2

5.1.2 Mid-Range ECM 5-3

5.1.3 Specialty MC Vendors 5-4

5.2 Adobe / Macromedia 5-5

5.2.1 Adobe Strategy 5-5

5.2.2 Adobe Digital Imaging And Digital Video 5-9

5.2.1 Adobe Customers 5-9

5.2.4 Adobe Financials 5-10

5.2.5 Adobe Ease Of Use For Information Management 5-14

5.3 Alfresco 5-15

5.4 Autonomy Group / Verity 5-18

5.5 Blue Coat Systems 5-19

5.5.1 Blue Coat Solution 5-20

5.5.2 Blue Coat Revenue 5-23

5.5.3 Blue Coat Acquisition of Packeteer 5-24

5.5.4 Blue Coat Systems Customers 5-25

5.6 Ektron 5-25

5.6.1 Ektron CMS400.NET Collaborative Community 5-26

5.6.1 Ektron Partners 5-28

5.6.3 Ektron Customers 5-28

5.6.3 Ektron Financials 5-29

5.7 EMC 5-29

5.7.1 EMC Acquisitions 5-30

5.7.1 Selected EMC Partners 5-31

5.7.3 Selected EMC Customers 5-31

5.7.3 EMC Revenue 5-32

5.7.5 EMC Segment Information 5-33

5.7.6 EMC VMware Virtual Infrastructure 5-38

5.7.7 EMC / Unisys and Expand Relationship in

Enterprise Content Management 5-48

5.8 FatWire 5-49

5.8.1 FatWire Customers 5-50

5.8.2 FatWire Partners 5-50

5.9 Hewlett Packard 5-51

5.9.1 Hewlett Packard Global Provider Of Products 5-51

5.9.2 HP Products and Services: Segment Information 5-52

5.9.3 Hewlett Packard Technology Solutions Group 5-53

5.9.4 Hewlett Packard Enterprise Storage and Servers 5-54

5.9.5 HP and Tower Software 5-55

5.9.6 Hewlett Packard Tower Software TRIM Context 6 5-58

5.10 IBM 5-64

5.10.1 IBM Partners 5-65

5.10.2 IBM ECM Customers 5-66

5.10.3 IBM Revenue 5-66

5.10.4 IBM Multinational Computer Technology 5-68

5.10.5 IBM SOA Infrastructure 5-68

5.10.6 IBM WebSphere SOA Business Integration Foundation 5-69

5.10.7 IBM 2008 Fourth-Quarter and Full-Year Revenue 5-70

5.11 Informatica 5-81

5.11.1 Informatica Partners 5-81

5.11.2 Informatica Customers 5-82

5.11.3 Informatica Financials 5-82

5.12 Intel / Sarvega 5-82

5.12.1 Sarvega 5-85

5.13 Interwoven 5-85

5.13.1 Interwoven Engagement/Matter-Centric Collaboration Solution 5-89

5.13.2 Interwoven Revenue 5-91

5.13.3 Interwoven Best Practices Persuasive Content

Improves the Customer Experience 5-95

5.13.4 Interwoven Partners 5-96

5.13.5 Interwoven Partner Classifications 5-96

5.14 JustSystems 5-97

5.14 Magnus Group 5-98

5.15.1 Vasont Systems 5-98

5.15.2 Vasont Partners 5-99

5.15.3 Vasont Systems Consulting Partner / Bright Path Solutions 5-100

5.15.4 Vasont Systems Consulting Partner / Lionbridge 5-100

5.15.5 Vasont Systems Consulting Partner /

Wolff and Associates, LLC. Wolff 5-101

5.15.6 Vasont Client / Server 5-101

5.15.7 Vasont ASP Model 5-102

5.15.8 Vasont 5-102

5.15.9 Progressive Information Technologies 5-103

5.16 Microsoft 5-104

5.16.1 Microsoft Revenue 5-104

5.16.2 Microsoft Client Revenue 5-105

5.16.3 Microsoft Server and Tools Revenue 5-108

5.16.4 Microsoft Online Services Business Revenue 5-109

5.16.5 Microsoft Business Division Revenue 5-112

5.16.6 Microsoft Entertainment and Devices Division 5-114

5.16.7 Microsoft Segment Revenue 5-116

5.16.8 Microsoft Competition 5-117

5.16.9 Microsoft Security Vulnerabilities 5-119

5.16.10 Microsoft Client Segment 5-121

5.16.11 Microsoft Segments 5-123

5.16.12 Open Text Livelink ECM Integration

Microsoft Office SharePoint Server 5-126

5.16.13 Microsoft Multinational Computer Technology 5-126

5.16.14 Selected Microsoft Partners 5-127

5.16.15 Microsoft Financials 5-127

5.17 OpenText 5-127

5.17.1 Open Text™ As An Independent Software Vendor 5-128

5.17.2 Open Text™ Livelink ECM Product Line 5-129

5.17.3 OpenText Customers 5-133

5.17.4 Open Text Sony Alliance 5-134

5.17.5 Open Text Industry Positioning 5-134

5.17.6 Open Text Strategic Partnerships 5-135

5.17.7 Open Text Strategic Customers 5-138

5.17.8 OpenText Partners 5-160

5.17.9 Open Text Livelink ECM Integration Microsoft

Office SharePoint Server 55-161

5.17.10 OpenText Revenue 5-161

5.18 Oracle / Stellent 5-163

5.18.1 Oracle Partners 5-164

5.18.2 Oracle Customers 5-164

5.18.3 Oracle Financials 5-164

5.19 Percussion 5-164

5.19.1 Percussion Partners 5-165

5.19.2 Percussion Customers 5-165

5.20 Tibco 5-166

5.20.1 Tibco Partners 5-166

5.20.2 Tibco Customers 5-167

5.20.3 Tibco Financials 5-167

5.20.4 Tibco Software Integration Software 5-167

5.20.5 Tibco Revenue 5-168

5.20.6 Tibco Revenue: 5-171

5.20.7 Tibco Fourth Quarter Revenue Fiscal 2007 5-171

5.20.8 Tibco Customers 5-172

5.20.9 Tibco Software Fourth Quarter 2007 Revenue 5-172

5.21 Terremark 5-174

5.21.1 Terremark Customers 5-174

5.21.2 Terremark Financials 5-174

5.21.3 Terremark Worldwide, Inc. Revenue 5-176

5.21.4 Terremark / Data Return 5-177

5.21.5 Terremark Worldwide Deploys Fully-Configured

Production Servers in Minutes 5-177

5.21.6 Terremark Enterprise Cloud Computing 5-180

5.21.7 Terremark Revenue -- Infinistructure, Infinicenter 5-181

5.22 Thoma Cressey Bravo / Hyland Software 5-182

5.22.1 Thoma Cressey Bravo Strategy 5-183

5.22.2 Thoma Cressey Bravo Partners 5-184

5.22.3 Thoma Cressey Bravo Customers 5-184

5.22.4 Thoma Cressey Bravo Financials 5-185

5.22.5 Hyland Software 5-185

5.22.6 Hyland Software OnBase Integrated Document

Management and Retrieval Solutions 5-185

5.22.7 Hyland Software Integrated Document

Management and Workflow: 5-186

5.23 TigerLogic Corporation 5-189

5.23.1 TigerLogic Customers 5-190

5.24 Vignette 5-190

5.24.1 Vignette Partners 5-190

5.24.2 Vignette Customers 5-190

5.24.3 Vignette Financials 5-191

5.25 Yash 5-192

5.26 Younts Consulting 5-200

List of Tables and Figures

Table ES-1 ES-2

Digital Asset Management Market Driving Forces

Table ES-1 (Continued) ES-3

Digital Asset Management Market Driving Forces

Table ES-1 (Continued) ES-4

Digital Asset Management Market Driving Forces

Figure ES-2 ES-5

Worldwide Digital Asset Management Market Shares,

2007

Figure ES-3 ES-6

Worldwide Digital Asset Management License,

Maintenance, and Services Market Forecasts Dollars,

2008-2014

Table 1-1 1-1

Business Functional Use of Digital Asset Content Management

Table 1-2 1-2

Problems Associated With Use of Digital Asset

Content Management

Table 1-3 1-6

Digital Asset Management Technologies in Use

By Marketing Departments

Table 1-4 1-7

Digital Asset Management Workflow Aspects

Table 1-5 1-8

Digital Asset Management Marketing Users

Table 1-6 1-9

Digital Asset Management Marketing Uses

Table 1-6 (Continued) 1-10

Digital Asset Management Marketing Analytics Uses

Table 1-7 1-12

DAM System ROI Analysis Metric Categories

Table 1-8 1-14

DAM ROI Use Cases

Table 1-9 1-16

ROI Metrics for Digital Asset distribution expenses

Table 1-10 1-20

Non-Monetary Benefits Measured By An

ROI Fit To Purpose Tool

Table 1-11 1-25

Content Management Roles

Table 1-12 1-28

Web Content Management System Internal

User Usability Issues

Table 1-13 1-30

Content Management Model Creation

Tracking With Work Queues

Table 1-14 1-32

Key Content Management Product Features

Table 1-14 (Continued) 1-33

Key Content Management Product Features

Table 1-14 (Continued) 1-34

Key Content Management Product Features

Table 1-15 1-36

Web Publishing Functions

Table 1-16 1-38

Web Publishing Functions

Table 1-17 1-42

Content Management Digital Asset Uses

Table 2-1 2-2

Digital Asset Management Market Driving Forces

Table 2-1 (Continued) 2-3

Digital Asset Management Market Driving Forces

Table 2-1 (Continued) 2-4

Digital Asset Management Market Driving Forces

Figure 2-2 2-5

Worldwide Digital Asset Management Market Shares,

2007

Table 2-3 2-6

Worldwide Digital Asset Management Market Shares, 2007

Figure 2-4 2-8

Worldwide Digital Asset Management License,

Maintenance, and Services Market Forecasts Dollars,

2008-2014

Figure 2-5 2-9

Worldwide Digital Asset Management License,

Maintenance, and Services Market Forecasts Units,

2008-2014

Table 2-6 2-10

Worldwide Digital Asset Management License,

Maintenance, and Services Market Forecasts Dollars,

2008-2014

Table 2-7 2-13

Digital Asset Management Solutions Advantages

Table 2-8 2-14

Benefits of Digital Video Security Technology

Figure 2-9 2-16

Regional Enterprise Content Management Market

Shipments License and Maintenance Market Shares, 2007

Table 2-10 2-17

Enterprise Content Management Regional Market Segments, 2007

Table 3-1 3-1

Key Functionality of Artesia DAM:

Table 3-1 (Continued) 3-2

Key Functionality of Artesia DAM:

Table 3-1 (Continued) 3-3

Key Functionality of Artesia DAM:

Table 3-2 3-8

Artesia Ways Of Viewing Content

Table 3-2 (Continued) 3-9

Artesia Ways Of Viewing Content

Table 3-3 3-11

OpenText Content Management Solutions

Table 3-3 (Continued) 3-12

OpenText Content Management Solutions

Table 3-3 (Continued) 3-13

OpenText Content Management Solutions

Table 3-4 3-14

OpenText Archiving and Imaging Products

Table 3-4 (Continued) 3-15

OpenText Archiving and Imaging Products

Figure 3-5 3-16

OpenText Artesia Digital Asset Management hub

Table 3-6 3-17

OpenText Livelink ECM - Document & Collaboration

Management Products

Table 3-6 (Continued) 3-18

OpenText Livelink ECM - Document & Collaboration

Management Products

Table 3-6 (Continued) 3-19

OpenText Livelink ECM - Document & Collaboration

Management Products

Table 3-6 (Continued) 3-20

OpenText Livelink ECM - Document & Collaboration

Management Products

Table 3-7 3-21

EMC Digital Asset Management Products

Table 3-8 3-22

EMC Document Capture Captiva Families Products

Table 3-8 (Continued) 3-23

EMC Document Capture Captiva Families Products

Table 3-9 3-24

EMC Content Management Solutions

Table 3-9 (Continued) 3-25

EMC Content Management Solutions

Table 3-10 3-26

EMC Business Process Management Products

Table 3-11 3-27

EMC Collaboration and Document Management Products

Table 3-11 (Continued) 3-28

EMC Collaboration and Document Management Products

Table 3-11 (Continued) 3-29

EMC Collaboration and Document Management Products

Table 3-12 3-31

Interwoven MediaBin Digital Asset Management Positioning

Table 3-13 3-32

Interwoven Digital Asset Management Solution Functions

Table 3-13 (Continued) 3-33

Interwoven Digital Asset Management Solution Functions

Table 3-14 3-34

Interwoven Improvements To Customer Experience

Table 3-15 3-35

Interwoven MediaBin Image Transformation Efficiencies

Table 3-16 3-38

Media Bin Advanced Platform Functions

Table 3-17 3-39

Benefits of Interwoven MediaBin

Table 3-18 3-40

Features of Oracle UCM Document Management

Table 3-19 3-41

Benefits of Oracle UCM Digital Asset Management

Table 3-20 3-42

Features of Oracle Universal Online Archive

Table 3-21 3-43

Benefits of Oracle Universal Online Archive

Table 3-22 3-44

Features of Oracle Imaging and Process Management

Table 3-23 3-44

benefits of Oracle Imaging and Process Management

Table 3-24 3-45

benefits of Oracle Information Rights Management

Table 3-25 3-46

Benefits of Oracle Outside In Technology

Table 3-26 3-47

Oracle Outside In Technology Product Suite

Table 3-27 3-48

Microsoft Enterprise Content Management Features

Table 3-27 (Continued) 3-49

Microsoft Enterprise Content Management Features

Table 3-27 (Continued) 3-50

Microsoft Enterprise Content Management Features

Table 3-28 3-50

Benefits of Oracle UCM Document Management

Table 3-29 3-51

Features of IBM FileNet Image Manager (Active Edition)

Table 3-30 3-52

Advantages of IBM FileNet Image Manager (Active Edition)

Table 3-31 3-53

Features of IBM Content Manager OnDemand

Table 3-32 3-54

IBM Content Manager OnDemand Product line

Table 3-33 3-55

IBM Digital Asset Management Solutions Features

Table 3-34 3-56

IBM Digital Asset Management Products

Table 3-35 3-56

IBM and Partner Digital Asset Management Products

Table 3-36 3-57

IBM Partner Initiatives for Digital Asset Management

Table 3-37 3-58

IBM / Ancept Media Server Partnership

Table 3-38 3-59

IBM Digital Asset Management Target Markets

Table 3-39 3-60

IBM and Ancept Media Server media server benefits relate

Table 3-40 3-61

Clear Story Systems Enterprise DAM Solutions

Table 3-41 3-63

ClearStory Enterprise Digital Media Chain Asset Definition

Table 3-42 3-64

ClearStory Enterprise Digital Media Target

Market Chain and Products Offered to the Chain

Table 3-43 3-69

Vignette Imaging and Workflow Products

Table 3-43 (Continued) 3-70

Vignette Imaging and Workflow Products

Table 3-44 3-71

Vignette Community Products

Table 4-1 4-2

DAM Systems Technology Development Issues

Figure 4-2 4-4

Technology Drivers of Digital Asset Management Change

Table 4-3 4-15

Digital Asset Management (DAM) for the Intelligence

Community – Key Technologies

Table 4-4 4-17

Digital Asset Management (DAM) Intelligence Community Key

Technologies

Table 4-5 4-18

Digital Asset Management (DAM) Intelligence

Community Key Uses

Table 4-5 (Continued) 4-19

Digital Asset Management (DAM) Intelligence

Community Key Uses

Table 4-6 4-24

AJAX Aspects

Table 4-7 4-27

Web Content Management Technologies

Table 4-8 4-28

Lifecycle Requirements For Controlling Content

Table 4-9 4-31

Key Mission Of Web Content Management

Table 4-10 4-32

Web Content Management Architecture

Table 4-11 4-38

Collaborative Document Management Functions

Table 4-11 (Continued) 4-39

Collaborative Document Management Functions

Table 4-11 (Continued) 4-40

Collaborative Document Management Functions

Table 4-11 (Continued) 4-41

Collaborative Document Management Functions

Table 4-11 (Continued) 4-42

Collaborative Document Management Functions

Table 4-12 4-43

Document Management Collaboration Modules

Table 4-13 4-44

Document Management Collaboration Module Features

Table 4-13 (Continued) 4-45

Document Management Collaboration Module Features

Table 5-1 5-8

Adobe Target Market Strategy

Table 5-2 5-21

Blue Coat Security Solution –

Table 5-3 5-39

EMC VMWare Virtual Infrastructure Business

Revenue Growth Positioning

Table 5-4 5-51

Hewlett Packard Global Positioning

Table 5-5 5-58

Hewlett Packard Tower Software Global, Vertical Markets

Table 5-6 5-59

Hewlett Packard Tower Software Global, Reducing

Risk During Litigation

Table 5-7 5-60

Hewlett Packard Tower Software Microsoft Office® Documents

Table 5-8 5-62

Hewlett Packard Tower TRIM Context Features Overview

Figure 5-9 5-67

IBM Revenue and Income

Table 5-10 5-90

Interwoven Engagement/Matter-Centric

Collaboration Solution Functions

Figure 5-11 5-94

Selected InterWoven Brands Supported

Table 5-12 5-120

Microsoft Response to Security Vulnerabilities

Table 5-13 5-130

Open Text Content Management Functions

Table 5-14 5-132

Key Factors Distinguishing Open Text Livelink ECM

Figure 5-15 5-137

Selected OpenText LiveLink Partners

Table 5-16 5-139

Selected Open Text Customers

Figure 5-17 5-160

Artesia Partners

Table 5-18 5-179

Terremark's Enterprise Cloud Functions

Table 5-19 5-187

Hyland Software OnBase Workflow Core Features

Table 5-20 5-194

YASH Comprehensive Service Approach Holistic View

Table 5-21 5-197

Yosh Business Process, Business Environment Initiatives