ANALYSIS

The market for enterprise content management solutions is emerging. Software companies provide a variety of products and services in the areas of enterprise content management, document management, software configuration management, and content-based applications.

Workgroup solutions are provided and enterprise content publishing or document management. In-house solutions are being replaced by packaged solutions because packages achieve an installed base that funds the evolution of additional system functionality. Complementary products include web tools, enterprise document repositories, and web servers.

Content management markets at $795.5 million in 2001 are expected to reach $1,7 billion by 2007. Market growth is a result of the desire to manage information electronically. Publishing information to the Web needs to be achievable for ordinary people.

Companies Profiled

Art Technology Group

BroadVision

Divine

Docent

Documentum

Eprise

eRoom

Filenet

International Business Machines (IBM)

Interwoven

Inktomi

Intraspect

Orange

Scan

Simplewire

Splendo

VirtualTek

Oracom

Clix

iWon

SAPO

Kamoon

PlanetLogix

Virtual Personalities

Flypaper

IMlogic

Microsoft

NewsEdge

OpenText

Oracle

PlaceWare

Rational Software Corporation

ScreamingMedia

SER Solutions

Stratasoft

Staffware

Stellent

InPhonic

Royal Swets & Zeitlinger

Vignette

YellowBrix

Webb Interactive Services / Jabber

Wanadoo

REPORT METHODOLOGY

This is a new report in a series of market research reports that provide forecasts in communications, telecommunications, the internet, computer, software, and telephone equipment. The project leaders take direct responsibility for writing and preparing each report. They have significant experience preparing industry studies. Forecasts are based on primary research and proprietary data bases. Forecasts reflect analysis of the market trends in the segment and related segments. Unit and dollar shipments are analyzed through consideration of dollar volume of each market participation in the segment. market share analysis includes conversations with key customers of products, industry segment leaders, marketing directors, distributors, leading market participants, and companies seeking to develop measurable market share. Over 200 in depth interviews are conducted for each report with a broad range of key participants and opinion leaders in the market segment.

WinterGreen Research , founded in 1985, provides strategic market assessments in telecommunications, communications equipment, health care, and advanced computer technology. Industry reports focus on opportunities that will expand existing markets or develop major new markets. The reports assess new product and service positioning strategies, new and evolving technologies, and technological impact on products, services, and markets. Market shares are provided. Leading market participants are profiled, and their marketing strategies, acquisitions, and strategic alliances are discussed. The principals of WinterGreen Research have been involved in analysis and forecasting of international business opportunities in telecommunications and advanced computer technology markets for over 30 years.

Ellen T. Curtiss, Technical Director, co-founder of WinterGreen Research, conducts strategic and market assessments in technology-based industries. Previously she was a member of the staff of Arthur D. Little, Inc., for 23 years, most recently as Vice President of Arthur D. Little Decision Resources, specializing in strategic planning and market development services. She is a graduate of Boston University and the Program for Management Development at Harvard Graduate School of Business Administration. She is the author of recent studies on worldwide telecommunications markets and the Top Ten Telecommunications market analysis and forecasts.

Susan Eustis, President, co-founder of WinterGreen Research, has done research in communications and computer markets and applications. She holds several patents in microcomputing and parallel processing. She is the author of recent studies of the Regional Bell Operating Companies' marketing strategies, Internet equipment, a study of Internet Equipment, Worldwide Telecommunications Equipment, Top Ten Telecommunications, Digital Loop Carrier, Web Hosting, and Application Integration markets. Ms. Eustis is a graduate of Barnard College.

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REPORT NO. C19114114066 250+ PAGES 90+ TABLES AND FIGURES 2002