Cloud Based Office Productivity Software Market Shares, Strategies, and Forecasts, Worldwide, 2010-2016

Table of Contents

Cloud Based Office Productivity Software Executive Summary

Cloud Office Productivity Software Executive Summary ES-1

Cloud Office Productivity Market ES-1

Cloud Computing Office Productivity SaaS Market Driving Forces ES-3

Cloud Based Online Productivity Market Shares ES-6

Google App Engine ES-7

Google Apps Helps Businesses Work Smarter ES-7

Google Docs - Online Documents With Real-Time Collaboration ES-8

Create Dynamic Web Pages As Easily As Writing A Document ES-8

SaaS Based Office Productivity Software Forecasts ES-9

SaaS vs. On Demand Productivity Software Market Forecasts ES-10

Office Productivity Software Market Growth, On Premise and SaaS ES-12

Cloud Based Office Productivity Software Market Description And Market Dynamics

1. Cloud Computing Market Description and Market Dynamics 1-1

1.1 Cloud Computing Permits User Web Services Access 1-1

1.1.1 Cloud Computing Aspects 1-3

1.2 Web 2.0 Internet Scale Mainstream Applications 1-5

1.2.1 Design Patterns 1-6

1.2.2 Data Driven Cloud Computing 1-7

1.2.3 Network Effects 1-7

1.2.4 Collaboration 1-7

1.2.5 Social Networking Heuristics 1-8

1.2.6 Wiki-Style Collaborative Editing 1-9

1.3 Core Competencies of Web 2.0 1-9

1.4 Social Networking Applications 1-10

1.5 Cloud Computing Impact On Business 1-12

1.5.1 Cloud Computing Corporate Communications 1-15

1.6 Blogging 1-17

1.6.1 Architecture of Participation 1-18

1.6.2 Permalink Functionality 1-19

1.7 Web 2.0 Driven By Data 1-20

1.7.1 Control Over The Database 1-21

1.8 Web 2.0 Advertising Business 1-22

1.8.1 Google's Lightweight Programming Model

Has Led To The Creation Of Numerous Value-Added Services 1-23

1.9 Scientific Collaboration Using Web 2.0 1-27

1.9.1 OpenWetWare Project At MIT 1-28

1.10 Private Cloud 1-29

1.10.1 Private Cloud Software-As-A-Service 1-30

1.10.2 Private Cloud Product Development 1-30

1.11 Internal Enterprise Private Cloud Computing 1-31

1.12 Cloud Services A Pricing And Dynamic Scaling Strategy 1-33

1.13 Information Technology Cloud Computing Aspects 1-34

1.13.1 Cloud Computing Business Benefit 1-35

1.14 Cloud Computing Provides Value 1-36

Cloud Based Office Productivity Software Market Shares And Market Forecasts

2. Cloud Office Productivity Market Shares and Forecasts 2-1

2.1 Cloud Office Productivity Market 2-1

2.1.1 Cloud Computing Office Productivity SaaS

Market Driving Forces 2-3

2.1.2 Private Cloud Computing 2-10

2.2 Cloud Based Online Productivity Market Shares 2-13

2.2.1 Google App Engine 2-15

2.2.2 Google Apps Helps Businesses Work Smarter 2-15

2.2.3 Google Docs - Online Documents With

Real-Time Collaboration 2-15

2.2.4 Create Dynamic Web Pages As Easily

As Writing A Document 2-16

2.2.5 Google Wave 2-17

2.2.6 Microsoft Word Collaboration Capability 2-17

2.2.7 Microsoft Office Project Standard 2-17

2.2.8 IBM Cloud Computing 2-18

2.2.9 Skype 2-19

2.3 SaaS Based Office Productivity Software Forecasts 2-20

2.3.1 Google Docs 2-20

2.3.2 Microsoft Sharepoint 2-22

2.3.3 IBM Lotus Collaboration Software 2-23

2.3.4 SaaS vs. On Demand Productivity Software

Market Forecasts 2-23

2.3.5 Internet Cloud Based Office Productivity

Market Segments, By Customer, Small, Medium,

Large, and Very Large 2-27

2.3.6 Everyone Expected to Adopt Cloud Based Office

Productivity Tools 2-28

2.3.7 Office Productivity Software Market Growth,

On Premise and SaaS 2-33

2.3.8 Device Segments Of Office Productivity Software 2-36

2.3.9 Industry Segments Of Office Productivity Software 2-39

2.4 E-mail Software Market Shares 2-42

2.5 Search Software Market Shares 2-44

2.6 Office Productivity Suites Regional Analysis 2-47

Cloud Based Office Productivity Software Product Description

3. Cloud Office Productivity Market Description and

Market Dynamics 3-1

3.1 Host Cloud System Infrastructure 3-1

3.2 Google App Engine 3-1

3.2.1 Google Apps Helps Businesses Work Smarter 3-2

3.2.2 Google Apps Benefits 3-5

3.2.3 Manage Meetings Online With Google Calendar 3-9

3.2.4 Google Docs - Online Documents With Real-

Time Collaboration 3-11

3.2.5 Google Groups Support Communicate And Sharing 3-12

3.2.6 Create Dynamic Web Pages As Easily As

Writing A Document 3-14

3.2.7 Google-Hosted Video Solution Saves Time And Money 3-14

3.2.8 Google Wave 3-15

3.3 Networks Of Computers 3-16

3.3.1 Research Clouds 3-17

3.4 Google Cloud Computing 3-19

3.4.1 Google Move Toward Clouds Signals A

Fundamental Computer Architecture Shift 3-22

3.4.2 Google Programming in the Cloud 3-22

3.4.3 Google App Engine / Google Application Engine 3-23

3.4.4 Google Building Open Source Operating System 3-25

3.4.5 Google as Web OS 3-26

3.4.6 Google MapReduce Cloud Computing 3-28

3.4.7 IBM-Google Cloud Joint Computing Initiative 3-29

3.4.8 Google App Engine 3-30

3.4.9 Google University of Washington Google Education Project 3-31

3.4.10 IBM and Google Energy Cloud Computing Costs 3-32

3.5 IBM Cloud Computing 3-33

3.5.1 IBM Cloud Portfolio Permits Customers To

Redefine The Rules 3-35

3.5.2 IBM DB2 Technology Sandbox 3-37

3.5.3 IBM Public and Private Cloud Computing Initiatives 3-38

3.5.4 IBM CloudBurst 3-42

3.5.5 IBM Smart Business Test Cloud 3-43

3.5.6 IBM Host Services Leverage Information As A Service 3-43

3.6 Skype 3-44

3.7 Facebook 3-45

3.7.1 Facebook Social Connections 3-45

3.7.2 Facebook Photos 3-47

3.7.3 Facebook Ratings & School Information 3-48

3.7.4 Facebook Information & Research 3-48

3.7.5 Facebook Groups 3-49

3.7.6 Facebook Organization 3-50

3.7.7 Facebook Integration 3-51

3.7.8 Facebook Learning Sources 3-51

3.7.9 Facebook Language 3-52

3.7.10 Facebook Studying 3-53

3.7.11 Facebook Buying & Selling 3-53

3.7.12 Facebook Games for Learning 3-54

3.8 Microsoft Online Services Business 3-55

3.8.1 Microsoft Cloud Initiatives 3-56

3.8.2 Microsoft Improved Spreadsheet Analysis 3-56

3.8.3 Share Spreadsheets And Business Information 3-58

3.8.4 Office Excel And Excel Services Support

Effective Management Of Business Information 3-60

3.8.5 Microsoft Word Collaboration Capability 3-61

Cloud Based Office Productivity Software Technology

4. Cloud Technology 4-1

4.1 Cloud Computing Information Access 4-1

4.2 Google Scale Mainstream Applications Gmail and Google Maps 4;2

4.2.1 Google.com—Search and Personalization 4-4

4.2.2 Google Scholar. 4-5

4.2.3 Google Server Implementation for Web 2.0 4-6

4.2.4 Google Replicates The Web pages 4-7

4.2.5 Google Map / Reduce Framework Runs In

Parallel On 1,000 Machines 4-9

4.2.6 Google Global Work Queue 4-10

4.2.7 Communication, Collaboration and Communities 4-10

4.2.8 Google Spent $200 Million On Hardware

Equipment In 2004, $1.4 Billion in 2007 4-11

4.2.9 Google Uses 1.8 Million Servers, Search Results, Images, Videos, Emails And Ads 4-14

4.2.10 Google Dynamic Architecture Implementation 4-15

4.2.11 Short Description of Google Search

Engine Dynamic Architecture 4-18

4.2.12 Google BigFiles 4-19

4.2.13 Google Repository 4-19

4.3 eBay Infrastructure 4-20

4.3.1 Sun Storage Helps Keep The Store Open 4-23

4.3.2 eBay’s Infrastructure Evolution 4-24

4.4 Microsoft .Net Defines Reusable Modules Dynamically 4-25

4.4.1 Microsoft Data Center Size 4-25

4.4.2 Microsoft Combines Managed Modules into Assemblies 4-27

4.4.3 Microsoft Architecture Dynamic Modular Processing 4-29

4.5 IBM® WebSphere® Application Server Feature Pack for Web 2.0 4-31

4.5.1 IBM Web 2.0 Steps To Deploy Websphere

Application Server Using Virtual Image Templates 4-32

4.5.2 IBM WebSphere Application Server Feature Pack 4-37

4.6 Facebook 4-39

4.7 MySpace 4-41

4.8 Reunion 4-44

4.9 Software Release Cycle 4-45

4.10 iTunes and TiVo 4-46

4.11 Data Center Servers 4-46

4.12 Polycom as a Single Global Entity Supporting Global Customers 4-48

Cloud Based Office Productivity Software Company Profiles

5. Cloud Computing Office Productivity Company Profiles 5-1

5.1 Adobe Systems 5-1

5.1.1 Adobe Targets Businesses And Organizations 5-2

5.1.2 Adobe Revenue 5-4

5.1.3 Adobe Systems Revenue: 5-4

5.1.4 Adobe Systems Software Tools 5-6

5.1.5 Adobe Systems Creative Solutions Business Summary 5-9

5.1.6 Adobe Knowledge Worker Market Opportunity 5-9

5.1.7 Adobe Systems Knowledge Worker Products 5-10

5.1.8 Adobe Systems Enterprise Opportunity 5-11

5.1.9 Adobe Systems Enterprise Business Summary 5-12

5.1.10 Adobe Systems Enterprise Strategy 5-13

5.1.11 Adobe Systems Process Management 5-14

5.1.12 Adobe Systems Content Services 5-14

5.1.13 Adobe Systems Knowledge Worker and

Enterprise Related Products 5-15

5.2 Akamai 5-16

5.3 Amazon 5-16

5.3.1 Amazon Consumers 5-17

5.3.2 Amazon Sellers 5-18

5.3.3 Amazon Developers 5-18

5.3.4 Amazon Net Sales 5-18

5.3.5 Amazon Elastic Compute Cloud (Amazon EC2) 5-18

5.3.6 Amazon Elastic Compute Cloud (Amazon EC2) 5-19

5.4 Apple 5-20

5.4.1 Apple Zoho Office Suite 5-20

5.4.2 iPhone 4 Sales Top 1.7 Million 5-21

5.4.3 Apple Sells Three Million iPads 5-22

5.4.4 Apple Revenue 5-23

5.4.5 Apple Reaches Consumer And Small And

Mid-Sized Businesses 5-24

5.5 Areti Internet 5-25

5.6 AppScale 5-26

5.6.1 AppScale 5-27

5.7 Ariba 5-28

5.7.1 Ariba Spend Management 5-28

5.7.2 Ariba 2010 Revenue 5-31

5.7.3 Ariba Customers 5-32

5.8 AT&T 5-32

5.8.1 AT&T Web Hosting 5-33

5.8.2 AT&T Web AdvantageSM 5-35

5.8.3 AT&T Integrated Global Enterprise

Management System (iGEMS), 5-35

5.9 Axios 5-36

5.10 Avaya 5-37

5.10.1 Avaya Leadership Positions 5-37

5.10.2 Avaya Major Businesses: 5-38

5.10.3 Avava Contact Centers 5-38

5.10.4 Avaya Global Services 5-38

5.10.5 Avaya Small & Medium Enterprise Communications 5-39

5.10.6 Avaya Data Networking 5-39

5.11 BMC 5-39

5.11.1 Business runs on IT. IT runs on BMC Software 5-43

5.11.2 BMC Revenue 5-43

5.11.3 BMC Industry Partnerships 5-44

5.11.4 BMC Partnering With Salesforce.com 5-45

5.11.5 BMC Customer Profile 5-45

5.11.6 BMC Software Revenue 5-46

5.11.7 BMC Strategy 5-48

5.11.8 BMC Atrium 5-49

5.11.9 BMC Compliance Positioning 5-50

5.11.10 BMC Solutions and Products 5-50

5.11.11 BMC Service Assurance 5-50

5.11.12 BMC Service Automation 5-51

5.12 Brocade 5-51

5.12.1 Brocade Cloud Computing 5-52

5.12.2 Brocade APIs Allow Integration Of The Management Of

Network Elements 5-53

5.12.3 IT Loads With More Applications Per Compute

Node, Increase I/O Requirements 5-53

5.12.4 Brocade Supports Virtualized Environments 5-54

5.12.5 Key Business Benefits Brocade Brings To The Market 5-55

5.13 CA / 3Tera 5-55

5.13.1 CA Acquires 3Tera Cloud Computing Solution Provider 5-56

5.13.2 CA Rapid, Simplified Cloud Enablement 5-57

5.13.3 CA Integration with Virtual and Physical

Management Technologies 5-58

5.13.4 CA Revenue 5-59

5.14 Cassiopeia Internet / Constellate 5-59

5.15 CDC Software 5-60

5.15.1 CDC Global Services 5-60

5.15.2 CDC Online Games 5-61

5.15.3 CDC Internet Media 5-61

5.15.4 CDC Software Enterprise Software Solutions 5-61

5.15.5 CDC Revenue: 5-62

5.15.6 CDC SaaS Strategy 5-63

5.15.7 CDC Acquisitions 5-64

5.15.8 CDC Software's Mergers And Acquisitions 5-65

5.15.9 CDC Integrate 5-65

5.16 Cisco 5-66

5.16.1 Cisco Revenue 5-67

5.17 Consona 5-67

5.18 Corel 5-68

5.18.1 Corel Visual, Phot,o and Video Software 5-69

5.18.2 Corel Visual Communications 5-69

5.18.3 Corel® VideoStudio® Pro X3 5-70

5.18.4 Corel® WinDVD® 2010 5-71

5.18.5 Corel® WordPerfect® Office X5 Desktop Software 5-71

5.18.6 Corel WordPerfect Office X5 Suite

Collaboration and Flexibility 5-72

5.19 CrownePeak 5-74

5.20 Dell 5-76

5.20.1 Dell Gets IT Projects Up and Running Quickly 5-76

5.21 Descartes 5-79

5.21.1 Descartes LogiMan&trade 5-81

5.21.2 Descartes CargoAssist 5-82

5.22 EMC 5-83

5.22.1 EMC Velocity² Atmos Partner Program 5-83

5.22.2 EMC / VMware 5-84

5.22.3 EMC Virtual Storage 5-84

5.22.4 EMC Supports Information Technology (IT) 5-85

5.22.5 EMC Revenue 5-86

5.22.6 RSA Information Security 5-88

5.22.7 EMC Consolidated Revenues By Geography: 5-90

5.22.8 Information Storage Segment 5-90

5.22.9 EMC Symmetrix Systems 5-91

5.22.10 EMC CLARiiON Systems 5-92

5.22.11 EMC Celerra IP Storage Systems 5-92

5.22.12 EMC Centera Content Addressed Storage Systems 5-93

5.22.13 EMC Connectrix Directors and Switches 5-93

5.22.14 EMC Consumer and Small Business Products Division 5-94

5.22.15 EMC /Decho Corporation 5-95

5.22.16 EMC Content Management and Archiving Segment 5-95

5.22.17 EMC RSA Information Security Segment 5-96

5.22.18 EMC Global Services 5-97

5.22.19 EMC VMware Virtual Infrastructure Segment 5-98

5.22.20 EMC Distribution Channels 5-100

5.22.21 EMC Technology Alliances 5-101

5.23 Enki 5-101

5.24 FaceBook 5-105

5.24.1 Facebook Technology 5-106

5.24.2 Facebook Platform 5-107

5.24.3 Facebook Privacy 5-107

5.24.4 Facebook Funding 5-108

5.24.5 Facebook Employees 5-108

5.25 FedEx 5-112

5.25.1 FedEx Revenue 5-114

5.26 FrontRange Solutions 5-116

5.27 Fortress ITX 5-116

5.28 Fujitsu 5-118

5.28.1 Fujitsu OSS/NOS 5-119

5.28.2 Fujitsu SOA 5-120

5.28.3 Fujitsu CentraSite SOA Governance 5-121

5.29 Google 5-122

5.29.1 Switch to Google Apps 5-123

5.29.2 Google Apps for Messaging 5-123

5.29.3 Google / YouTube 5-124

5.29.4 Google Apps Target Market 5-124

5.29.5 Google Organizes The World's Information 5-125

5.29.6 Google Ads 5-125

5.29.7 Google Apps 5-126

5.29.8 Google Mobile 5-127

5.29.9 Google Strategy 5-128

5.29.10 Google Technology 5-128

5.29.11 Life of a Google Query 5-130

5.29.12 Google Business Overview 5-133

5.29.13 Google Grows 5-133

5.29.14 Google AdWords for Advertisers 5-134

5.29.15 Google AdSense and Web Site Services 5-135

5.29.16 Google Documents Editor 5-136

5.29.17 Gmail Contextual Gadgets Launched In The

Google Apps Marketplace 5-137

5.29.18 Google Revenue 2010 5-137

5.30 Hewlett Packard (HP) 5-138

5.30.1 HP Cloud Assure Services 5-138

5.30.2 HP Cloud Assure Types Of Cloud

Service Environments Supported 5-141

5.30.3 Hewlett-Packard Revenue 5-143

5.30.4 HP Enterprise Storage and Servers Revenue 5-144

5.30.5 HP Software Revenue 5-144

5.30.6 Hewlett Packard (HP) Focuses On Simplifying Technology 5-144

5.30.7 Hewlett Packard (HP) SOA 5-146

5.30.8 Hewlett Packard (HP) SOA Solutions 5-146

5.30.9 Hewlett Packard (HP) SOA Systinet Governance 5-146

5.30.10 HP Products and Services Segments 5-147

5.30.11 Hewlett-Packard Technology Solutions Group 5-148

5.30.12 Hewlett-Packard Enterprise Storage and Servers 5-148

5.30.13 Hewlett-Packard Industry Standard Servers 5-149

5.30.14 Hewlett-Packard Business Critical Systems 5-149

Hewlett Packard Halo Telepresence Customers 5-150

5.30.15 HP and Marriott 5-150

5.30.16 HP and Tandberg 5-152

5.30.17 Hewlett Packard Computer Industry Market Participant 5-153

5.30.18 Hewlett Packard Global Provider Of Products 5-153

5.30.19 HP Products and Services: Segment Information 5-155

5.30.20 Hewlett Packard Technology Solutions Group 5-155

5.30.21 Hewlett Packard Enterprise Storage and Servers 5-156

5.30.22 HP and Tower Software 5-157

5.30.23 Hewlett Packard Tower Software TRIM Context 5-160

5.31 IBM 5-165

5.31.1 IBM Manages Data-Intensive Services 5-167

5.31.2 IBM Lotus Domino Platform to Run Web Site 5-169

5.31.3 IBM WebSphere 5-170

5.31.4 IBM Business Partnering Strategy 5-172

5.31.5 IBM Strategic Priorities 5-173

5.31.6 IBM BPM Powered By Smart SOA 5-174

5.31.7 IBM Delivers Integration and Innovation to Clients 5-175

5.31.8 IBM Business Model 5-176

5.31.9 IBM Unified Communications In The Cloud Architecture 5-177

5.31.10 IBM LotusLive Cloud-Based Portfolio Of

Social Networking And Collaboration Services 5-178

5.31.11 IBM 2010 First-Quarter Revenue 5-180

5.31.12 IBM Q2 2009 Revenue 5-184

5.31.13 IBM Software Capabilities 5-185

5.31.14 IBM Systems and Technology Capabilities 5-186

5.31.15 IBM Worldwide Organizations 5-187

5.31.16 IBM Integrated Supply Chain 5-187

5.31.17 IBM Security 5-189

5.32 Inteq 5-192

5.33 Joyent 5-193

5.33.1 Joyent Positioning 5-196

5.33.2 Joyent Customers 5-197

5.33.3 Joyent Layers Of The Cloud Stack – IaaS, PaaS, SaaS 5-197

5.34 Juniper 5-198

5.34.1 Juniper Networks Delivers Security at

Massive Scale for Cloud Services, Mega Data Centers 5-199

5.35 Ketera 5-203

5.36 Layered Technologies 5-203

5.36.1 Layered Tech Solutions / Burstorm Focuses On

Helping Businesses 5-205

5.37 LinkedIn 5-206

5.38 Microsoft Operating Segments 5-209

5.38.1 Microsoft Client Businesses 5-210

5.38.2 Office 2010 and SharePoint 2010 launching in Q4 5-211

5.38.3 Microsoft Office Web Apps Planner Brings

Documents to the Cloud 5-211

5.38.4 Microsoft Windows Platform Devices 5-212

5.38.5 Microsoft Windows Embedded Compact 7 5-212

5.38.6 Microsoft Office Applications 5-214

5.38.7 Microsoft Dynamics GP 5-214

5.38.8 Microsoft Dynamics GP 5-215

5.38.9 Microsoft Dynamics GP Financial

Accounting And Business Management Solution 5-219

5.38.10 Microsoft Corporation 5-221

5.38.11 Microsoft Azure Services Platform 5-222

5.38.12 Microsoft Windows Azure 5-223

5.38.13 Microsoft Live Services 5-223

5.38.14 Microsoft SQL Services 5-224

5.38.15 Microsoft .NET Services 5-224

5.38.16 Microsoft® SharePoint® Services &

Dynamics® CRM Services 5-224

5.38.17 Microsoft Revenue Nine Months 2009 5-225

5.38.18 Microsoft Revenue 5-225

5.38.19 Microsoft Segment Revenue 5-226

5.38.20 Microsoft Segment Revenue2008 5-227

5.38.21 Microsoft Client Revenue 5-231

5.38.22 Microsoft Server and Tools Revenue 5-233

5.38.23 Microsoft Online Services Business Revenue 5-236

5.38.24 Microsoft Business Division Revenue 5-239

5.38.25 Microsoft Entertainment and Devices Division 5-241

5.38.26 Microsoft Competition 5-242

5.38.27 Microsoft Security Vulnerabilities 5-243

5.38.28 Microsoft Client Segment 5-245

5.38.29 Microsoft Segments 5-247

5.38.30 Open Text Livelink ECM Integration

Microsoft Office SharePoint Server 5-249

5.38.31 Microsoft Multinational Computer Technology 5-249

5.38.32 Selected Microsoft Partners 5-250

5.38.33 Microsoft Financials 2008 5-251

5.38.34 Microsoft Software Products 5-251

5.39 NetSuite 5-253

5.39.1 NetSuite Revenue 5-253

5.39.2 NetSuite NetLedger 5-254

5.39.3 NetSuite Strategy 5-254

5.39.4 NetSuite Subscription Agreements 5-256

5.39.5 NetSuite Geograaphic Revenue 5-257

5.39.6 NetSuite Revenue 5-258

5.39.7 NetSuite Overview 5-258

5.40 Novell Interoperable Linux Cloud Platforms 5-259

5.40.1 Novell Positions to Address Intelligent Workload

Management Market 5-260

5.41 Omniture 5-260

5.42 Oracle 5-260

5.42.1 Oracle Revenues: 5-263

5.42.2 Oracle / Stellent 5-263

5.43 Panda Security 5-264

5.44 Progress Software 5-265

5.45 Quark 5-266

5.46 Rackspace 5-268

5.47 RedHat 5-269

5.47.1 RedHat Global Leader 5-270

5.48 RightNow Technologies 5-271

5.48.1 RightNow CX 5-271

5.48.2 RightNow Technologies Revenue 5-274

5.49 Rightscale 5-274

5.49.1 RightScale Perspective On Cloud Usage 5-277

5.50 Sage CRM 5-279

5.50.1 Interact SalesLogix 5-280

5.51 Salesforce.com 5-281

5.51.1 Salesforce.com Fourth Quarter and Full Year Revenue 5-284

5.51.2 salesforce.com Customers: 5-285

5.52 Savvis 5-286

5.52.1 Savvis Cloud Services 5-288

5.52.2 Savvis Managed Security Services 5-289

5.52.3 Savvis Dedicated Hosting 5-290

5.52.4 Savvis Strategy 5-290

5.52.5 Savvis Revenue 5-292

5.53 Service-now.com 5-293

5.54 Software AG 5-294

5.54.1 Software AG Wins Two 2007 Product of the Year

Awards from 5SearchSOA.com 5-308

5.5 SugarCRM 5-309

5.56 SumTotal 5-309

5.57 Symantec 5-311

5.57.1 Symantec Hosted Services Lower Costs And

Simplify IT 5-311

5.57.2 Symantec Strategy 5-312

5.57.3 Symantec Strategy 5-313

5.57.4 Symantec Has Seen A Continued Rise In The

Volume Of Security Threats 5-313

5.57.5 Symantec Storage 5-314

5.57.6 Symantec fiscal 2009 Actions To Support Business: 5-314

5.57.7 Symantec Storage and Server Management 5-315

5.57.8 Symantec Solutions For Cloud Computing 5-316

5.58 Tenzing Cloud Computing Services 5-317

5.59 Tibco 5-318

5.59.1 Tibco SOA 5-320

5.59.2 Tibco Business Optimization 5-320

5.59.3 Tibco BPM: 5-321

5.59.4 Tibco Services 5-322

5.59.5 Tibco Competition 5-323

5.59.6 Tibco Revenue 5-323

5.60 Twitter 5-327

5.60.1 Twitter for Businesses 5-328

5.60.2 Twitter Ecosystem 5-329

5.61 Verizon 5-330

5.61.1 Verizon Business Strategy 5-331

5.61.2 Verizon CDMA vs, GSM 5-331

5.61.3 Verizon LTE Fourth Generation (4G)

Wireless Broadband Network 5-332

5.61.4 nPhase, Which Verizon Owns Equally With

Qualcomm Incorporated (Qualcomm). 5-334

5.61.5 Verizon Competition from Cable 5-334

5.61.6 Verizon Business Strategy 5-335

5.61.7 Verizon Technologies 5-336

5.62 Workday 5-337

5.62.1 Workday Customers 5-339

5.62.2 Workday Customers 5-340

5.63 Xerox 5-344

5.63.1 Xerox Leader In Managed Print Services 5-344

5.63.2 Xerox Digital Printing 5-345

5.63.3 Xerox acquired Affiliated Computer Services, Inc. ACS 5-345

5.63.4 Xerox Revenues 5-347

5.64 Yahoo 5-350

5.64.1 Yahoo! Development Organization Contains a

Cloud Computing group 5-351

5.64.2 Yahoo Revenues 5-351

List of Tables and Figures

Cloud Based Office Productivity Software Executive Summary

Table ES-1 ES-4

Cloud Computing Office Productivity Software Market Driving Forces

Figure ES-2 ES-6

Cloud Based Online Productivity Market Shares, Dollars, 2009

Table ES-3 ES-9

Google Docs Advantages for Collaboration

Table ES-4 ES-10

Cloud Internet Based Office Productivity

Software Market Forecasts, Dollars, Worldwide, 2010-2016

Figure ES-5 ES-12

Office Productivity Software Market Growth, On

Premise and SaaS, Units and Dollars, Worldwide, 2010-2016

Cloud Based Office Productivity Software Market Description And Market Dynamics

Figure 1-1 1-2

Cloud Computing Hole of the Internet

Table 1-2 1-9

Harnessing Collective Intelligence

Table 1-3 1-11

Web 2.0 Next Generation Applications Providers

Table 1-4 1-12

Web Social Networking Space Characteristics

Table 1-5 1-13

Web 2.0 Next Generation Applications

Table 1-6 1-14

Cloud Computing Next Generation Functions

Table 1-7 1-24

Mashup Market Opportunity

Table 1-8 1-25

Web 2.0 Internet Examples

Table 1-8 (Continued) 1-26

Web 2.0 Internet Examples

Table 1-9 1-31

SaaS/on-demand Functions:

Figure 1-10 1-32

Cloud Computing Forces Changes in IT

Table 1-11 1-35

Cloud Computing Delivery Model Benefits

Figure 1-12 1-37

Cloud Services

Cloud Based Office Productivity Software Market Shares and Market Forecasts

Table 2-1 2-3

Cloud Computing Office Productivity Software Market Driving Forces

Figure 2-2 2-6

Total Private and Public Cloud Market Forecasts Dollars,

Worldwide, 2010-2016

Figure 2-3 2-7

Private and Public Cloud System Services and

Infrastructure Segment Market Forecasts,

Worldwide, Dollars, 2010-2016

Figure 2-4 2-8

Public and Private Cloud Infrastructure Market

Segments, Dollars, Worldwide, 2009

Figure 2-5 2-9

Public and Private Cloud Infrastructure Market

Segments, Dollars, Worldwide, 2016

Figure 2-6 2-13

Cloud Based Online Productivity Market Shares, Dollars, 2009

Table 2-7 2-14

Cloud Internet Based Office Productivity Software

Market Shares, Dollars, 2009

Table 2-8 2-21

Google Docs Advantages for Collaboration

Figure 2-9 2-22

Microsoft Sharepoint Client Programming Models

Table 2-10 2-24

Cloud Internet Based Office Productivity Software

Market Forecasts, Dollars, Worldwide, 2010-2016

Table 2-11 2-25

Internet Cloud Based Office Productivity Suite Market Forecasts,

Users and Dollars, Worldwide, 2010-2016

Table 2-12 2-26

Cloud Internet Based Office Productivity Software Market

Forecasts, Users and Dollars, Worldwide, 2010-2016

Figure 2-13 2-27

Internet Cloud Based Office Productivity Market Segments, By

Customer, Small, Medium, Large, and Very Large, Dollars,

Worldwide, 2009

Table 2-14 2-29

Internet Cloud Based Office Productivity Suite

Market Forecasts, By Customer, Small, Medium, Large, and

Very Large Users and Dollars, Worldwide, 2010-2016

Table 2-15 2-30

Internet Cloud Based Office Productivity Suite Market

Forecasts, By Customer, Small, Medium, Large, and

Very Large User Penetrations of Total Workers by

Category, Worldwide, 2010-2016

Table 2-16 2-31

Employment by Company size, Small, Medium, Large,

and Very Large Employments, Workers, Worldwide, 2010-2016

Table 2-17 2-32

Internet and Client Based Office Productivity Suite

Market Forecasts by Customer, Small, Medium,

Large, and Very Large Employment Organizations,

User Penetrations of Total Workers by Category, Worldwide, 2010-2016

Figure 2-18 2-33

Office Productivity Software Market Growth, On

Premise and SaaS, Units and Dollars, Worldwide, 2010-2016

Table 2-19 2-35

Office Productivity Software Market Growth, On Premise

and SaaS, Dollars and Percent, Worldwide, 2010-2016

Figure 2-20 2-36

Cloud Based Office Productivity Software Market Device

Segments, Dollars, Worldwide, 2009

Table 2-21 2-37

Cloud Based Office Productivity Software Market

Device Segments, Percent, Worldwide, 2010-2016

Table 2-22 2-38

Cloud Based Office Productivity Software Market Device

Segments, Dollars and Percent, Worldwide, 2010-2016

Figure 2-23 2-39

Cloud Based Office Productivity Software Market Industry

Segments, Dollars, Worldwide, 2009

Table 2-24 2-39

Cloud Based Office Productivity Software Market Industry

Segments, Dollars and Percent, Worldwide, 2010-2016

Table 2-25 2-41

Cloud Based Office Productivity Software Market Industry

Segments, Dollars, Worldwide, 2010-2016

Table 2-26 2-42

E-mail Software Market Shares, First Three Quarters 2009

Table 2-27 2-43

E-mail Software Market SaaS vs. On Premise Forecasts,

Worldwide, Dollars, 2008-2016

Table 2-28 2-44

Search Software Market Shares, 2009

Table 2-29 2-45

Search Software Market Forecasts, Worldwide,

Units and Dollars, 2010-2016

Table 2-30 2-46

Search Software SaaS Market Forecasts,

Worldwide, Dollars, 2010-2016

Figure 2-31 2-48

Client Office Productivity Regional Market Segments, Dollars, 2009

Table 2-32 2-49

Client Office Productivity Regional Market Segments, Dollars, 2009

Cloud Based Office Productivity Software Product Description

Table 3-1 3-3

Google Web-Powered Collaboration Apps Features

Table 3-2 3-4

ROI Google Web-powered collaboration Apps

Compared to Microsoft Exchange

Table 3-3 3-5

Google Apps Benefits

Table 3-4 3-7

Customizable Business Security Features With Google Apps

Table 3-5 3-8

Customizable Business Integration Features With Google Apps

Table 3-6 3-9

Customizable Business Features With Google Apps

Table 3-7 3-10

Google Calendar Application

Figure 3-8 3-11

Google Apps Illustrated

Table 3-9 3-13

Google Groups Support Communicate And Sharing

Table 3-10 3-15

Google-Hosted Video Solution Features

Figure 3-11 3-21

Google Digital Life Exists On The Internet

Table 3-12 3-34

IBM Dynamic infrastructure: Cloud Computing Solutions

Table 3-13 3-36

Selected IBM Cloud Services

Table 3-14 3-39

IBM WebSphere CloudBurst Appliance

Figure 3-15 3-40

IBM Cloud Computing Solutions

Figure 3-16 3-41

IBM Cloud Computing And The Data Center That

Supports A Dynamic Infrastructure

Table 3-17 3-57

Microsoft Improved Spreadsheet Analysis Features

Table 3-18 3-59

Share Spreadsheets And Business Information Functions

Table 3-19 3-60

Office Excel And Excel Services Support Effective

Business Information Management

Cloud Based Office Productivity Software Technology

Table 4-1 4-3

Google Use of Ajax Technology

Table 4-2 4-13

WinterGreen Research Server Energy Costs for 14

Servers with 3 Processors

Figure 4-3 4-15

Google Dynamic Architecture

Figure 4-4 4-20

Repository Data Structure

Figure 4-5 4-21

Architecture.EBay

see p ff. 21

Source: E-Bay

Table 4-6 4-25

Microsoft .Net Defines Reusable Modules

Figure 4-7 4-26

MegaData Center Capital Expenditures

Figure 4-8 4-28

Microsoft .NET assemblies:

Figure 4-9 4-30

Microsoft Architecture Dynamic Modular Processing

Figure 4-10 4-33

Steps To Deploy IBM WebSphere Application Server

Using A Virtual Image Template

Figure 4-11 4-34

WebSphere Application Server Network Deployment

Installation And Configuration Steps

Figure 4-12 4-38

IBM Web Architecture

Table 4-13 4-39

Facebook Description. 2007 to April 2008

Table 4-13 (Continued) 4-40

Facebook Description. 2007 to April 2008

Table 4-13 (Continued) 4-41

Facebook Description. 2007 to April 2008

Table 4-14 4-42

MySpace Metrics

Table 4-15 4-44

Reunion Metrics

Cloud Based Office Productivity Software Company Profiles

Table 5-1 5-27

AppScale 1.3 Has Many Performance Aspects

Table 5-2 5-29

Ariba Spend Management Capabilities

Figure 5-3 5-30

Ariba Network

Table 5-4 5-34

AT&T Shared Hosting Functions

Table 5-5 5-34

AT&T is Virtual Dedicated Server Functions

Table 5-6 5-34

AT&T Managed Dedicated Server Functions

Table 5-7 5-40

BMC Software Business Service Management

Table 5-8 5-42

BMC IT Cloud Positioning

Table 5-9 5-44

BMC Industry Partnerships

Table 5-10 5-45

BMC Customer Profile

Table 5-11 5-70

Corel® PaintShop Photo® Pro X3 Functions

Table 5-12 5-70

Corel® VideoStudio® Pro X3 Features

Table 5-13 5-73

Corel WordPerfect Office Evolving Requirements Functions

Table 5-14 5-74

Corel WordPerfect Office Evolving Requirements Features

Figure 5-15 5-75

CrownPeak Partners

Table 5-16 5-77

Dell's Cloud Services Functions

Table 5-17 5-77

Dell's Cloud Services Positioning

Table 5-17 (Continued) 5-78

Dell's Cloud Services Positioning

Table 5-18 5-80

Descartes Business Enablement Functions

Table 5-19 5-81

Descartes Global Logistics Network Principal

Categorization Of Services

Table 5-20 5-102

ENKI Managed Cloud Computing Fully Managed

Virtual Private Data Centers Positioning

Table 5-21 5-103

ENKI Virtual Servers

Table 5-22 5-104

ENKI Highly Available CPanel For Hosting Providers

Table 5-23 5-109

Facebook Statistics

Table 5-24 5-110

Facebook User Statistics

Table 5-25 5-110

Facebook Platform Description

Table 5-25 (Continued) 5-111

Facebook Platform Description

Table 5-26 5-113

FedEx Express Segments

Table 5-27 5-120

Fujitsu CentraSite SOA Product Suite Features

Table 5-28 5-122

Fujitsu CentraSite SOA Management Information

Table 5-29 5-124

Google Apps Functions

Table 5-30 5-129

Google PageRank Search Technology

Table 5-31 5-130

Google Hypertext-Matching Analysis Search Technology

Figure 5-32 5-131

Life span of a Google query

Figure 5-32 (Continued) 5-132

Life span of a Google query

Table 5-33 5-135

Google AdSense Positioning

Table 5-34 5-139

HP Cloud Assure Functions

Table 5-35 5-141

HP Cloud Assure sTypes Of Cloud Service Environments Supported

Table 5-36 5-142

HP SaaS Portfolio Partner Positioning:

Table 5-37 5-145

Hewlett Packard Product and Services Positioning

Table 5-38 5-154

Hewlett Packard Global Positioning

Table 5-39 5-160

Hewlett Packard Tower Software Global, Vertical Markets

Table 5-40 5-161

Hewlett Packard Tower Software Global, Reducing Risk During Litigation

Table 5-41 5-162

Hewlett Packard Tower Software Microsoft Office® Documents

Table 5-42 5-164

Hewlett Packard Tower TRIM Context Features Overview

Figure 5-43 5-172

IBM SMB Partner Go to Market Approach

Table 5-44 5-173

IBM Strategic Priorities

Table 5-45 5-193

Joyent Cloud Virtual Servers

Table 5-46 5-194

Joyent Cloud Strategic Positioning

Table 5-46 (Continued) 5-195

Joyent Cloud Strategic Positioning

Table 5-47 5-197

Joyent is doing this through three main product areas

Table 5-48 5-201

Juniper Junos® Software Platform Functions

Table 5-49 5-202

Juniper Platform Functions

Table 5-50 5-212

Microsoft Windows Embedded Compact 7 Capabilities

Table 5-51 5-217

Microsoft Dynamics GP Customer References

Table 5-51 (Continued) 5-218

Microsoft Dynamics GP Customer References

Table 5-51 (Continued) 5-218

Microsoft Dynamics GP Customer References

Table 5-52 5-220

Functions in Microsoft Dynamics GP

Table 5-53 5-220

Capabilities in Microsoft Dynamics GP:

Table 5-54 5-243

Microsoft Response to Security Vulnerabilities

Table 5-55 5-255

NetSuite Strategic Positioning

Table 5-56 5-264

Oracle / Stellent Enterprise Content Management (ECM)

Software Solutions

Table 5-57 5-268

Rackspace Cloud Computing Positioning

Table 5-58 5-272

RightNow CX Cloud Platform ROI

Table 5-59 5-275

RightScale Cloud Computing

Table 5-60 5-277

RightScale Perspective on Factors Driving Customers To The Cloud

Table 5-61 5-277

RightScale Cloud Adoption Customer Reservations

Table 5-62 5-278

RightScale Version Of What Customers Are Looking For In A

Cloud Management Platform

Table 5-63 5-282

Salesforce.com Principal Competitors

Table 5-64 5-283

Salesforce.com Principal Competitive Factors in SaaS market

Table 5-65 5-291

Savvis Key Growth Strategies

Table 5-66 5-292

Savvis Key Growth Target Markets

Table 5-67 5-311

Symantec Cloud Strategy Solutions

Table 5-68 5-316

Symantec Solutions For Cloud Computing

Table 5-69 5-317

Tenzing Cloud Computing Services Key features

Table 5-70 5-318

Tenzing Cloud Computing Services Key features

Table 5-71 5-338

Workday ERP SaaS Solutions

Table 5-72 5-339

Workday Software-as-a-Service (SaaS) Features

Table 5-73 5-341

Workday Complete Suite of Business Management Services

Table 5-73 (Continued) 5-342

Workday Complete Suite of Business Management Services

Table 5-73 (Continued) 5-343

Workday Complete Suite of Business Management Services

Table 5-74 5-346

Xerox Acquired Affiliated Computer Services ACS Positioning

Figure 5-75 5-347

Xerox Revenues By Business Segment

Figure 5-76 5-348

Xerox Revenues By Geography