Chile- SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008-2014

Table of Contents

1. Chile 1-1

1.1 Chile An Advanced Country 1-1

1.2 SIP PBX and IP PBX Markets 1-2

1.2.1 Digital Private Branch Exchange (PBX) At the

End of Its Life Cycle 1-2

1.2.2 IP Signals Improved Business Communication 1-3

1.2.3 SIP IP Protocol Enables Unified Communications 1-3

1.3 SIP-PBX Deployment 1-5

2. Chile- SIP PBX Market Shares and Forecasts 2-8

2.1 Chile- SIP-PBX Market Shares 2-8

2.1.1 Avaya In Chile Leveraging An Opportunity For Up Selling 2-11

2.1.2 Cisco Unity® IP Media Gateway 2-13

2.1.3 Cisco Voice Network Solution 2-13

2.1.4 Alcatel-Lucent Communications 2-13

2.1.5 Nortel 2-14

2.2 Chile- SIP Enabled Server and IP PBX Shipments

Market Forecasts 2-14

3. SIP IP PBX Server Products 3-18

3.1 SIP Enabled Servers Product Descriptions 3-18

3.2 Mitel 3-18

3.3 NEC 3-18

3.4 3Com 3-19

3.5 Cisco Systems 3-19

3.6 Mitel 3-20

3.7 Avaya SIP Application Server 3-21

3.7.1 Avaya: Banco Santander Chile 3-22

3.7.2 Avaya Communication Manager - SIP Center PBX 3-23

3.8 Emergia Chile enlarges its virtual contact center 3-23

3.9 Cisco / ING Chile 3-25

3.9.1 Cisco Enterprise Voice Network 3-25

3.9.2 Cisco Hybrid Voice Solution 3-26

3.9.3 Cisco VPNs 3-27

3.9.4 Cisco IP VPN - Data 3-27

3.9.5 Cisco IP VPN - Multiservice QoS Certified 3-28

3.9.6 Cisco Wireless Chile Codelco 3-28

3.9.7 Cisco Wireless Because In The Smelters, Cables Simply Melt 3-29

3.9.8 Cisco Bringing Mega-Trucks Online 3-30

3.10 UTStarcom's PAS and iPAS 3-31

3.10.1 UTStarcom and Telsur 3-32

3.11 RedVoiss VoIP Providers In Chile 3-32

3.11.1 Redvoiss Voice On Internet, Services And Solutions 3-33

3.12 AltiGen / iFone S.A. de C.V Communications Extends

Business VoIP 3-34

3.12.1 AltiGen Communications 3-35

3.13 Epygi Technologies 3-36

4. SIP Enabled Servers and IP PBX Technology 4-37

4.1 SIP Integration With IP And Rich Media Applications 4-37

4.1.1 Standards Based Signaling Technology Session

Initiation Protocol (SIP). 4-38

4.1.2 SIP Presence 4-39

4.1.3 SIP Actions 4-40

4.1.4 SIP Helps Sales 4-41

4.1.5 SIP Trunks & Benefits 4-41

5. SIP Based PBX and IP PBX Company Profiles 5-1

5.1 Activity Among Enterprise Equipment Providers 5-1

5.2 3Com 5-2

5.2.1 3Com / H3C Technologies 5-2

5.2.2 3Com TippingPoint Division 5-2

5.2.3 3Com Acquired by Bain Capital Partners 5-2

5.2.4 Huawei Acquired A Minority Interest In 3Com 5-3

5.2.5 3Com Commercial Investment For Huawei 5-3

5.2.6 Ownership Of China-Based Joint Venture, H3C Technologies 5-4

5.2.7 3Com Customers 5-4

5.2.8 3Com Third Quarter Fiscal Year 2008 Revenue 5-5

5.2.9 3 Com Channel Model 5-5

5.3 3CX 5-6

5.4 Aastra 5-6

5.4.1 Aastra Technologies Revenue 5-8

5.4.2 Aastra Fourth Quarter 2007 Financial Revenue 5-9

5.5 Alcatel Lucent 5-10

5.5.1 Alcatel - Lucent Revenue by Region and Business Group 5-12

5.5.2 Alcatel--Lucent and NEC 5-13

5.5.3 Rationale for LTE joint VentureCombining 5-13

5.6 AltiGen Communications 5-14

5.6.1 AltiGen Communications Extends Business VoIP Reach

with Latin America Region Market Growth 5-15

5.6.2 AltiGen Communications 5-17

5.6.3 AltiGen Communications Revenue 5-19

5.7 Cisco 5-21

5.7.1 Cisco Net Sales: 5-22

5.7.2 BT and Cisco VoIP Connectivity To Cambridge University Users 5-24

5.7.3 Cisco SMB 5-25

5.8 Epygi Technologies 5-26

5.9 Google 5-26

5.10 Huawei 5-27

5.10.1 Huawei Next Generation Telecommunications Networks 5-28

5.10.2 Huawei Strategy 5-28

5.10.3 Huawei Partners 5-28

5.10.4 Huawei Global Operations 5-29

5.10.5 Huawei Financials 5-29

5.10.6 Huawei Files 26,880 Patent Applications 5-31

5.10.7 Huawei Standards & Patents 5-31

5.10.8 Huawei Core Technology Systems Architecture 5-34

5.10.9 Huawei Procucts 5-35

5.10.10 Huawei Key Partnerships 5-37

5.10.11 Huawei Technologies and 3Com Focus on

Enterprise Data Networking 5-37

5.11 iFone S.A. de C.V. 5-38

5.12 Microsoft 5-41

5.13 Mitel 5-41

5.13.1 Mitel – U.S. Region 5-44

5.13.2 Mitel Managed Services Portfolio 5-45

5.13.3 Mitel Managed Services Program 5-45

5.13.4 Mitel Messaging 5-47

5.13.5 Mitel Strategic Partners 5-48

5.13.6 Inter-Tel / Mitel 5-49

5.13.7 Mitel Dutch Government Contract for Massive

IP Deployment 5-52

5.13.8 Mitel Customer Base 5-52

5.14 NEC 5-53

5.14.1 NEC Corporation of America 5-57

5.14.2 Alcatel--Lucent and NEC 5-58

5.14.3 NEC Communications IBM Presence Collaboration 5-58

5.14.4 NEC and Microsoft 5-60

5.15 Nokia-Siemens 5-60

5.15.1 Strategy 5-61

5.15.2 Financials 5-62

5.15.3 Customers 5-63

5.15.4 Partners 5-63

5.15.5 Nokia Mobile Communications 5-64

5.15.6 Siemens AG 5-64

5.15.7 Siemens Networks LLC 5-67

5.15.8 Siemens 5-68

5.16 Nortel 5-69

5.17 Samsung 5-75

5.17.1 Samsung Strategy 5-77

5.17.2 Samsung Electronics Financials 5-78

5.17.3 Samsung Partners 5-79

5.17.4 Samsung Information Technology Division (ITD) 5-79

5.17.5 Samsung Electronics Global Leader 5-80

5.18 Shoretel 5-80

5.18.1 ShoreTel Revenue for Second Fiscal Quarter 2008 5-81

5.18.2 ShoreTel Products 5-82

5.18.3 ShoreTel Partnerships 5-83

5.18.4 ShoreTel Business Outlook 5-83

5.19 Siemens 5-84

5.19.1 Siemens Enterprise Communications 5-84

5.19.2 Nokia Siemens Combined Reputation And Market Scale 5-87

5.20 Sierra Merger Corp / Avaya 5-88

5.20.1 Avaya / Silver Lake 5-88

5.20.2 Avaya Acquisition Of Ubiquity Software 5-89

5.20.3 Avaya Customer Base 5-90

5.20.4 Avaya Revenues 5-92

5.20.5 Avaya Revenue 5-95

5.20.6 Avaya Global Communications Solutions (“GCS”) 5-95

5.20.7 Avaya Fourth Quarter and Fiscal Year 2007 Revenue 5-98

5.20.8 Avaya Fiscal Year 2007 Results 5-99

5.20.9 Silver Lake Partners and TPG Capital Acquisition of Avaya 5-99

5.20.10 Avaya Global Services (“AGS”) 5-102

5.20.11 Avaya Fiscal Year 2007 Results 5-110

5.20.12 Acquisition of Avaya 5-110

5.21 Toshiba 5-118

5.21.1 Toshiba Revenue 5-118

5.21.2 Toshiba America Information Systems Strata® CIX™

SIP Trunking Capabilities IP Business Communication Systems 5-119

5.21.3 Toshiba Strata MicroMAS 5-122

5.21.4 Toshiba, A World Leader In High Technology 5-123

List of Tables and Figures

Table 1-1 1-4

SIP Based Unified Communications Market Driving Forces

Figure 2-1 2-9

SIP Enabled Server and IP PBX Market Shares, Chile,

Dollars, Shipments 2007

Table 2-2 2-10

SIP Enabled Server and IP PBX Market Shares, Chile,

Dollars, Shipments 2007

Table 2-3 2-15

Chile- SIP Enabled Server and IP PBX Shipments

Market Forecasts, 2007

Table 2-4 2-16

Worldwide SIP Enabled Server and IP PBX Shipments

Market Shares, 2007

Table 2-4 2-17

SIP Enabled Server and IP PBX Shipments Market

Forecasts, Chile Ports Shipped, 2007

Table 4-1 4-39

Session Initiation Protocol SIP Benefits

Figure 5-1 5-12

Alcatel – Lucent Revenue by Region and Business Group

Figure 5-2 5-15

AltiGen Competitive Positioning

Table 5-3 5-32

Huawei Standards & Patents

Table 5-4 5-33

Huawei Key Telecommunications Technologies

Table 5-5 5-36

Huawei Products And Solutions

Figure 5-6 5-39

iFone S.A. of C.V. Leverages Microsoft and AltiGen Partnership

Figure 5-7 5-40

iFone S.A. of C.V. Products and Services

Table 5-8 5-42

Mitel Broad Range Of Offerings

Table 5-8 (Continued) 5-43

Mitel Broad Range Of Offerings

Table 5-9 5-49

Mitel Market Positioning

Figure 5-10 5-53

NEC Revenue by Segment

Table 5-11 5-54

NEC Revenue

Table 5-12 5-54

NEC Revenue By Segment

Table 5-13 5-55

NEC Mobile / Personal Solutions Revenue By Segment

Table 5-14 5-56

NEC IT / NW Revenue By Segment

Table 5-15 5-57

NEC Electron Devices Revenue By Segment

Figure 5-16 5-66

Siemens Addresses Market Shifts for IP PBX

Figure 5-17 5-67

Siemens Reorganization Closer to Customer

Table 5-18 5-91

Avaya Communication Solutions Platforms Target Markets

Table 5-19 5-96

Avaya GCS Segment Products

Table 5-19 (Continued) 5-97

Avaya GCS Segment Products

Table 5-20 5-121

Strata CIX system Key Product Features And Benefits