Business Process Management (BPM) Market Shares, Strategies, and Forecasts, 2008-2014

Table of Contents

Business Process Management (BPM) Executive Summary ES-1

BPM Cloud Technology Impact ES-1

BPM Market Driving Forces ES-2

Business Process Management License, Maintenance, and

Services Market Shares ES-9

Business Process Management Market Forecasts ES-11

1. Business Process Management (BPM) Market

Definition and Market Dynamics 1-1

1.1 Business Process Management Platforms 1-1

1.1.1 Comprehensive Risk Analysis 1-1

1.2 Business Process Management Functions 1-2

1.2.1 Execution of Business Processes 1-3

1.2.2 Integration Aspects of BPM 1-4

1.2.3 BPM Supports Overlapping Systems 1-6

1.2.4 SOA / B2Bi Systems 1-8

1.2.5 A Comprehensive BPM Platform 1-12

1.3 BPM Web Services 1-13

1.3.1 A Business Process Monitoring,

Analysis and Control Platform 1-13

1.4 Web 2.0 Internet Scale Mainstream Applications 1-14

1.4.1 Web 2.0 Design Patterns 1-15

1.4.2 Data is t Next for Web 2.0 1-16

1.4.3 Network Effects 1-16

1.4.4 Collaboration 1-16

1.4.5 Social Networking Heuristics 1-17

1.4.6 Wiki-Style Collaborative Editing 1-18

1.5 Core Competencies of Web 2.0 1-18

1.6 Web 2.0 Next Generation Applications 1-19

1.7 Web 2.0 Impact On Business Environment 1-21

1.7.1 Web 2.0 Corporate and Marketing Communications 1-26

1.8 Blogging 1-27

1.8.1 Architecture of Participation 1-28

1.8.2 Permalink Functionality 1-29

1.9 Organization Central To BPM Strategy 1-30

1.9.1 Organizational Changes 1-32

2. Business Process Management (BPM) Market

Shares and Market Forecasts 2-1

2.1 BPM Cloud Technology Impact 2-1

2.1.1 BPM Market Driving Forces 2-2

2.1.2 Automation of Business Process 2-7

2.1.3 Linked BPM and SOA 2-13

2.2 Business Process Management Market Shares 2-15

2.2.1 Business Process Management License,

Maintenance, and Services Market Shares 2-16

2.2.2 IBM BPM 2-19

2.2.3 IBM BPM Powered By Smart SOA 2-19

2.2.4 IBM WebSphere Business Process

Management Integration 2-20

2.2.5 IBM SOA Workflow Solution for Global Markets 2-21

2.2.6 Oracle / BEA AquaLogic BPM 2-22

2.2.7 Oracle Business Process Management (BPM) 2-24

2.2.8 Adobe BPM Workflow 2-25

2.2.9 Tibco BPM 2-26

2.2.10 Tibco Business Process Management (BPM) Software 2-27

2.2.11 Savvion 2-28

2.2.12 Sopra Group / Axway 2-29

Software AG webMethods SOA Governance 2-30

2.2.13 Software AG / WebMethods Business Process

Management 2-31

2.2.14 Vitria 2-31

2.2.15 Fujitsu 2-32

2.2.16 SAP 2-33

2.2.17 Microsoft BPM 2-33

2.2.18 Microsoft BizTalk Server Write Services 2-35

2.2.19 Pegasystems 2-35

2.3 Business Process Management Market Forecasts 2-36

2.4 BPM Industry Segment Analysis 2-40

2.5 BPM Analytical Visibility Functions 2-45

2.6 BPM Automated Process Markets 2-48

2.6.1 BPM Automated Process Market Shares 2-48

2.6.2 IBM BPM Suite 2-50

2.6.3 Oracle AquaLogic® BPM WorkSpace Overview 2-53

2.6.4 Software AG / webMethods 2-54

2.6.5 BPM Automated Process Market Forecasts 2-55

2.7 BPM Document Automated Process Market

Shares and Forecasts 2-58

2.7.1 Adobe Documents Management 2-60

2.7.2 Microsoft SOA Built-In Support 2-61

2.7.3 BPM Document Automated Process Market Forecasts 2-61

2.8 CRM Business Process Change Building (BPM)

Market Shares and Forecasts 2-64

2.8.1 Pegasystems 2-67

2.8.2 Business Process Change Building (BPM)

CRM Market Forecasts 2-68

2.9 BPM Regional Analysis 2-71

3. Business Process Management (BPM) Product Description 3-1

3.1 IBM BPM 3-1

3.1.1 IBM BPM Models 3-6

3.1.2 IBM BPM Suite 3-12

3.1.3 IBM BPM Services 3-15

3.1.4 IBM ILOG 3-16

3.1.5 IBM WebSphere Business Process Monitor 3-16

3.1.6 IBM WebSphere Dynamic Process 3-20

3.1.7 IBM WebSphere Business Process Modeling Software 3-33

3.1.8 IBM WebSphere Premises Server 3-37

3.1.9 IBM BPM Engine Business Model Representation Layers 3-41

3.1.10 IBM BPM Modular Development &

Assembly of Components 3-43

3.1.11 IBM Telelogic Business Process Analysis

Solution System Architect® 3-45

3.1.12 IBM Rational RequisitePro® 3-46

3.1.13 IBM Business Process Management

Optimization of Business Processes 3-48

3.1.14 IBM BPM Collaborative Change 3-50

3.1.15 IBM WebSphere Business Integration Human

Workflow Support 3-50

3.1.16 IBM WebSphere Business Integration Back-

End System Connectivity 3-53

3.1.17 IBM SOA Workflow Solution for Global Markets 3-55

3.1.18 IBM SOA Workflow Solutions

Overhauling Business Processes 3-57

3.1.19 IBM Integration Flexibility 3-58

3.1.20 IBM SOA Workflow Solution Implementation 3-58

3.2 Tibco BPM 3-59

3.2.1 Tibco Independent Process and Service Layer 3-60

3.2.2 Tibco BPM Flexibility, Adaptability And

Efficiency of Development 3-63

3.2.3 Tibco BPM SOA Foundation 3-64

3.2.4 Tibco Leveraging Services to Accelerate Process Design 3-65

3.2.5 Tibco BPM on SOA Enhances Process Monitoring 3-66

Tibco Object Service Broker 3-68

Tibco Business Process Management Substation ES 3-69

Tibco ActiveMatrix Business Works Advantage 3-72

Tibco SOA Cost Effective Strategy 3-72

Tibco Complete Mainframe SOA Solution 3-74

3.2.6 Tibco Hawk Process Execution and Management 3-76

3.2.7 Tibco Business Process Management Software Positioning 3-77

3.2.8 Tibco iProcess Suite 3-80

3.2.9 Tibco Business Studio™ 3-83

3.2.10 Tibco Business Expert and Process Developer Views 3-86

3.2.11 Tibco Web 2.0 (Ajax) Forms 3-87

3.2.12 Tibco Business Object Modeler (BOM) 3-87

3.2.13 Tibco Business Object Modeler Advanced

Simulation and Reporting 3-88

3.2.14 Tibco iProcess Decisions 3-88

3.2.15 Tibco iProcess Decisions 3-91

3.2.16 Tibco iProcess Conductor 3-92

3.2.17 Tibco iProcess™ Analytics 3-96

3.2.18 Tibco iProcess Insight 3-99

3.2.19 A Tibco iProcess Insight Tributes & Capabilities 3-101

3.3 Oracle Business Process Management (BPM) 3-103

3.3.1 Oracle's Comprehensive and Integrated

BPM Suite Technologies 3-104

3.3.2 Oracle BEA AquaLogic® BPM 3-106

3.3.3 Oracle AquaLogic® BPM Process Design 3-106

3.3.4 Oracle AquaLogic® BPM WorkSpace Overview 3-108

3.4 Adobe BPM Workflow 3-114

3.4.1 Adobe Documents Management 3-115

3.5 Appian BPM Software 3-117

3.6 Envoy Technologies SOA Messaging 3-120

3.6.1 Envoy Connect SOA Architecture 3-120

3.7 Fiorano 3-122

3.7.1 Fiorano SOA Platform® 3-122

3.7.2 Fiorano SOA Platform® Components 3-123

3.7.3 Fiorano® Business Components & Adapters 3-124

3.7.4 Fiorano Pre-Built Services 3-127

3.7.5 Fiorano® SOA Process Orchestration Tools 3-128

3.7.6 Fiorano® Process Orchestration Tools 3-128

3.7.7 Fiorano Event Process Orchestrator 3-129

3.7.8 Fiorano Synthesizing Event-Driven Business Processes 3-130

3.7.9 Fiorano Deploying Event-Processes 3-131

3.7.10 Fiorano Dynamically Modifying And

Event-Processes 3-132

3.7.11 Fiorano BPM Products 3-132

3.7.12 Fiorano SOA Platform® 3-133

3.7.13 Fiorano ESB™ 3-133

3.7.14 FioranoMQ® 3-133

3.7.15 Fiorano® Business Components & Adapters 3-134

3.7.16 Fiorano® Process Orchestration Tools 3-134

3.8 Fujitsu SOA 3-134

3.8.1 Fujitsu CentraSite SOA Governance 3-136

3.8.2 Fujitsu Interstage Service Integrator 3-137

3.8.3 Fujitsu SOA Positioning 3-139

3.8.4 Fujitsu 3-143

3.8.5 Fujitsu SOA Governance and Management

Business Transformation 3-144

3.8.6 Fujitsu BPM, SOA & Governance For

Architected Business Transformations 3-145

3.8.7 Fujitsu Interstage Business Process Manager 3-145

3.9 FusionWare 3-147

3.10 Workday / Cape Clear 3-147

3.10.1 Cape Clear SOA Services Co-existence 3-148

3.10.2 Cape Clear SOA Services Message Routing 3-149

3.10.3 Cape Clear SOA Services Message Migration Strategy 3-151

3.10.4 Cape Clear SOA Services Message Performance Testing 3-152

3.11 Global 360 3-155

3.11.1 Global 360 Work Management Solutions 3-157

3.11.2 Global 360 emPower360 3-157

3.11.3 Global 360 File360 3-157

3.11.4 Global 360 Keyfile 3-157

3.11.5 Global 360 Keyflow 3-158

3.12 HandySoft 3-158

3.12.1 HandySoft BizFlow®Dynamic Business Applications 3-165

3.12.2 HandySoft BizFlow® Delivers ROI. 3-166

3.12.3 HandySoft BizFlow® –Process Modeling Capabilities 3-167

3.12.4 HandySoft BizFlow® – Business Rules Capabilities 3-170

3.12.5 HandySoft BizFlow® – Process Monitoring Capabilities 3-172

3.12.6 HandySoft BizFlow® – Dynamic Tasking Capabilities 3-174

3.12.7 HandySoft BizFlow® – Flexible User Interfaces & Collaboration for Global Workforce 3-178

3.12.8 HandySoft BizFlow® - User Interface and Portlets 3-179

3.12.9 HandySoft BizFlow® – SOA Integration Capabilities 3-181

3.13 Progress Software IONA Artix 3-184

3.13.1 Progress Software SonicMQ 3-184

3.13.2 Progress Enterprise Service Bus 3-186

3.13.3 Progress Sonic ESB Product Family 3-187

3.13.4 Progress SonicMQ Mission Critical Messaging 3-189

3.13.5 Progress IONA Artix Key Benefits 3-196

3.14 Lombardi Cloud BPM 3-197

3.14.1 Lombardi Cloud Simple Process Discovery 3-199

3.14.2 Lombardi Collaboration and Centralization 3-199

3.14.3 Lombardi Teamworks 3-200

3.14.4 Lombardi Teamworks Model Management 3-201

3.14.5 Lombardi Packaged Component Services 3-203

3.15 Metastorm 3-203

3.16 Pegasystems 3-205

3.17 PolarLake 3-208

3.18 SOA Software 3-210

3.19 Savvion 3-212

3.19.1 Savvion Process Modeler 3-213

3.19.2 Savvion’s Integration Framework 3-213

3.19.3 Savvion BPM Domain Specific Suite 3-215

3.20 Sopra Group / Axway 3-217

3.21 Vitria 3-219

3.21.1 Vitria Operational Intelligence Key Deployments Platform 3-221

3.21.2 Vitria Order Accelerator™ 3-222

3.21.3 Vitria Smart Gateway™ 3-223

3.21.4 Vitria Smart Gateway for Healthcare™ 3-223

3.21.5 Vitria BusinessWare® 3-223

3.22 Software AG / webMethods 3-226

3.22.1 Software AG webMethods Application Infrastructure 3-229

Software AG webMethods SOA Governance using CentraSite™ 3-232

Software AG webMethods SOA Governance 3-235

4. Business Process Management (BPM) Technology 4-1

4.1 Business Process Management Technology Issues 4-1

4.1.1 Application Integration Professional Services

Implementation Strategies 4--2

4.1.2 Application Connectivity 4-2

4.1.3 Single Vendor Issues 4-3

4.1.4 Standards Adoption 4-4

4.2 BPM Technology Analysis 4-5

4.3 BPM Business Benefits 4-6

4.4 Technology Platforms 4-7

4.4.1 Automated Virtualization Of Existing Enterprise Assets 4-7

4.4.2 Complexity Of The Underlying IT Technologies 4-8

4.4.3 Impact of Platforms 4-9

4.4.4 Platforms and Disparate Technologies 4-10

4.5 Events 4-10

4.5.1 Event Transmission 4-13

4.5.2 Business Process Automation 4-14

4.6 SOA Foundation Reference Architecture 4-17

4.6.1 IBM WebSphere Business Integration Business Rule Beans 4-21

IBM WebSphere Business Integration Programming

Model Extensions 4-22

IBM WebSphere Business Integration Quality of Service 4-26

4.7 Oracle SOA Suite 4-28

4.7.1 Oracle SOA Benefits 4-29

4.7.2 Process-Oriented Architecture 4-30

4.7.3 Business Process Automation 4-30

4.7.4 Business Process Management Modular Architecture 4-30

4.7.5 Business Components 4-31

5. Business Process Management (BPM) Company Profiles 5-1

5.1 Adobe 5-1

5.2 Appian 5-3

5.3 Fiorano 5-4

5.3.1 Fiorano Worldwide Market Presence 5-4

5.4 Fujitsu 5-6

5.4.1 Fujitsu OSS/NOS 5-7

5.4.2 Fujitsu SOA 5-7

5.4.3 Fujitsu CentraSite SOA Governance 5-9

5.5 FusionWare 5-10

5.6 Global 360 5-11

5.7 HandySoft 5-12

5.8 Lombardi 5-13

5.9 Metastorm 5-13

5.10 Hewlett Packard (HP) 5-14

5.10.1 Hewlett Packard (HP) SOA 5-16

5.10.2 Hewlett Packard (HP) SOA Solutions 5-16

5.10.3 Hewlett Packard (HP) SOA Systinet Governance 5-16

5.10.4 HP Products and Services Segments 5-18

5.10.5 Hewlett-Packard Technology Solutions Group 5-18

5.10.6 Hewlett-Packard Enterprise Storage and Servers 5-19

5.10.7 Hewlett-Packard Industry Standard Servers 5-19

5.10.8 Hewlett-Packard Business Critical Systems 5-20

5.10.9 Hewlett Packard Halo Telepresence Customers 5-20

5.10.10 HP and Marriott 5-21

5.10.11 HP and Tandberg 5-23

5.10.12 Hewlett Packard Computer Industry Market Participant 5-23

5.10.13 Hewlett Packard Global Provider Of Products 5-24

5.10.14 HP Products and Services: Segment Information 5-25

5.10.15 Hewlett Packard Technology Solutions Group 5-25

5.10.16 Hewlett Packard Enterprise Storage and Servers 5-26

5.10.17 HP and Tower Software 5-27

5.10.18 Hewlett Packard Tower Software TRIM Context 5-30

5.11 IBM 5-35

5.11.1 IBM Business Partnering Strategy 5-37

5.11.2 IBM Strategic Priorities 5-38

5.11.3 IBM BPM Powered By Smart SOA 5-39

5.11.4 IBM Delivers Integration and Innovation to Clients 5-39

5.11.5 IBM Business Model 5-41

5.11.6 IBM Unified Communications In The Cloud Architecture 5-42

5.11.7 IBM LotusLive Cloud-Based Portfolio Of

Social Networking And Collaboration Services 5-43

5.11.8 IBM Revenue 5-44

5.11.9 IBM Software Capabilities 5-51

5.11.10 IBM Systems and Technology Capabilities 5-52

5.11.11 IBM Worldwide Organizations 5-53

5.11.12 IBM Security 5-54

5.12 Microsoft 5-57

5.12.1 Microsoft Revenue 5-57

5.12.2 Microsoft Segment Revenue 5-58

5.12.3 Microsoft Server and Tools Revenue 5-66

5.12.4 Microsoft Online Services Business Revenue 5-69

5.12.5 Microsoft Business Division Revenue 5-72

5.12.6 Microsoft Entertainment and Devices Division 5-74

5.12.7 Microsoft Competition 5-75

5.12.8 Microsoft Security Vulnerabilities 5-76

5.12.9 Microsoft Client Segment 5-78

5.12.10 Microsoft Segments 5-81

5.12.11 Open Text Livelink ECM Integration Microsoft

Office SharePoint Server 5-83

5.12.12 Microsoft Multinational Computer Technology 5-83

5.12.1 Selected Microsoft Partners 5-84

5.12.14 Microsoft Financials 5-84

5.12.15 Microsoft Software Products 5-84

5.13 Oracle 5-86

5.13.1 Oracle Software Strategy 5-87

5.13.2 Oracle Software Business 5-87

5.13.3 Oracle Competition In The Software Business 5-88

5.13.4 Oracle Software License Updates and Product Support 5-89

5.13.5 Oracle Software Description 5-90

5.13.6 Oracle / BEA Systems 5-92

5.13.7 Oracle Software Revenue by Region 5-93

5.13.8 Oracle Corporate Strategy Active Acquisition Program 5-94

5.14 Pegasystems 5-95

5.14.1 Pegasystems Business Overview 5-97

5.15 PolarLake 5-99

5.16 Progress Software 5-100

5.16.1 Progress Software Services Oriented Architecture Products 5-102

5.16.2 Progress Application Platform Products 5-103

5.16.3 Progress Software Data Infrastructure Products 5-105

5.16.4 Progress Software Customers 5-107

5.16.5 Progress Software / DataDirect Technologies 5-108

5.16.6 Progress Software Regional Revenue 5-109

5.17 Red Hat JBoss Enterprise SOA Platform 5-114

5.17.1 JBoss Enterprise SOA Platform Partners 5-118

5.18 SOA Software 5-118

5.18.1 SOA Software Comprehensive Integrated

SOA Governance Automation Solutions 5-120

5.18.2 SOA Software Value Proposition 5-120

5.18.3 SOA Software Partners 5-121

5.19 Savvion 5-121

5.19.1 Savvion Customers 5-122

5.20 Software AG 5-122

5.20.1 Software AG Customers in Key Industries 5-123

5.20.2 Software AG Technologies Offered 5-124

5.20.3 Software AG webMethods Business Division 5-126

5.20.4 webMethods 5-126

5.20.5 webMethods Customers In Key Industries 5-127

5.20.6 Software AG Geographical Expansion 5-129

5.20.7 Software AG Corporate Social Responsibility 5-129

5.20.8 Software AG Customers 5-130

5.20.9 Software AG Revenue 5-130

5.20.10 Software AG Highlights in 2008 5-131

5.21 Sopra Group / Axway 5-138

5.21.1 Sopra Group / Axway 5-143

5.21.2 Axway 5-144

5.21.3 Axway Worldwide 5-145

5.21.4 Axway Alliances 5-146

5.22 Sword Group / Graham Technology 5-147

5.22.1 Sword Group / Graham Technology 5-150

5.23 Tibco 5-150

5.23.1 Tibco SOA 5-151

5.23.2 Tibco Business optimization 5-152

5.23.3 Tibco BPM 5-153

5.23.4 Tibco Professional Services 5-153

5.23.5 Tibco Competition 5-154

5.23.6 Tibco Revenue 5-155

5.24 Vitria Technology 5-160

5.24.1 Vitria Business Process Applications 5-162

5.25 Workday 5-163

5.26 Workday / Cape Clear 5-164

5.26.1 Workday Customers 5-167

List of Tables and Figures

Table ES-1 ES-5

BPM Market Driving Forces

Table ES-1 (Continued) ES-6

BPM Market Driving Forces

Figure ES-2 ES-10

Worldwide Business Process Engine License,

Maintenance and Services Market Shares, 2008

Figure ES-3 ES-11

Worldwide Business Process Management (BPM)

License, Maintenance, and Services Market Forecasts, Dollars

2009-2015

Table 1-1 1-4

BPM Platform Automation Of Process Functions

Table 1-2 1-7

Basic Workflow Products Overlap With BPM systems

Table 1-3 1-9

SOA / B2Bi Systems Functions

Table 1-4 1-11

Business Process Manager Functions

Table 1-6 1-19

Harnessing Collective Intelligence

Table 1-7 1-20

Web 2.0 Next Generation Applications Providers

Table 1-8 1-21

Web 2.0 Web Space Characteristics

Table 1-9 1-23

Web 2.0 Next Generation Applications

Table 1-10 1-24

Web 2.0 Next Generation Functions

Table 2-1 2-5

BPM Market Driving Forces

Table 2-1 (Continued) 2-6

BPM Market Driving Forces

Table 2-2 2-12

SOA / BPM Functions

Table 2-2 (Continued) 2-13

SOA / BPM Functions

Table 2-3 2-14

BPM And SOA Process

Figure 2-4 2-17

Worldwide Business Process Engine License,

Maintenance and Services Market Shares, 2008

Table 2-5 2-18

Worldwide Business Process Management (BPM)

License, Maintenance, and Services Market Shares,

Dollars, 2008

Figure 2-6 2-37

Worldwide Business Process Management (BPM)

License, Maintenance, and Services Market Forecasts,

Dollars, 2009-2015

Figure 2-7 2-38

Worldwide Business Process Management Engine

License, Maintenance, and Services Market Forecasts, Units

2009-2015

Figure 2-8 2-39

Worldwide Business Process Management (BPM)

License, Maintenance and Services Market Forecasts,

Units and Dollars, 2009-2015

Table 2-9 2-43

Worldwide Business Process Management (BPM)

Market Segments, 2008

Table 2-10 2-44

Business Process Management (BPM)

Market Segments, 2008

Table 2-11 2-47

Business Process Management Analysis Functions

Table 2-12 2-49

Worldwide Business Process Automation (BPM) License

Maintenance and Services Market Shares, Dollars, 2008

Table 2-13 2-50

Worldwide Business Process Automation (BPM) License

Maintenance and Services Market Shares, Dollars, 2008

Figure 2-14 2-51

IBM BPM Suite Foundational Offerings

Table 2-15 2-56

Worldwide BPM Automated Process Market

License, Maintenance, And Services Engagements

Market Forecasts, Dollars, 2009-2015

Table 2-16 2-57

Worldwide BPM Automated Process Market

License, Maintenance, and Services Engagements

Market Forecasts, Dollars, 2009-2015

Table 2-17 2-59

Worldwide Business Process Document Management (BPM)

License, Maintenance and Services Market Shares, Dollars, 2008

Table 2-18 2-60

Worldwide Business Process Document Management (BPM)

License, Maintenance and Services Market Shares, Dollars, 2008

Table 2-19 2-63

Worldwide CRM Business Process Change Building

(BPM) Software, Maintenance and Services Engagement

Market Forecasts, Dollars, 2009-2015

Table 2-20 2-64

Worldwide Business Process Document Management

(BPM) Market Forecasts, 2009-2015

Figure 2-21 2-66

Worldwide Business Process Change Building (BPM) CRM

License, Maintenance, and Services Market Shares, Dollars, 2008

Figure 2-22 2-67

Worldwide Business Process Change Building (BPM) CRM

License, Maintenance, and Services Market Shares, Dollars, 2008

Figure 2-23 2-69

Worldwide Business Process Change Building (BPM) CRM

License, Maintenance, and Services Engagements

Market Forecasts, Dollars, 2009-2015

Table 2-24 2-70

Worldwide Business Process Change Building (BPM) CRM

License, Maintenance, and Services Engagements

Market Shares, Dollars, 2008

Figure 2-25 2-72

Regional Business Process Management (BPM)

Market Segments, 2008

Table 2-26 2-73

Business Process Management (BPM) Regional

Market Shares, 2008

Table 3-1 3-1

IBM BPM Tool Functions

Table 3-2 3-2

IBM BPM positioning

Table 3-3 3-3

IBM BPM Aspects

Table 3-4 3-4

Advantages of BPM Workload Automation

Table 3-5 3-5

IBM BPM Advantages

Table 3-6 3-6

BM Business Process Management (BPM) Benefits

Table 3-7 3-7

IBM BPM Models Advantages

Table 3-8 3-8

IBM Process Automation Support for Streamlined

Business Activities

Table 3-9 3-9

IBM Process Automation Support for Streamlined

Business Activities

Table 3-10 3-10

IBM Process Automation Support Advantages

Table 3-11 3-11

IBM BPM Positioning

Table 3-12 3-12

IBM BPM Products

Figure 3-13 3-13

IBM BPM Suite Foundational Offerings

Table 3-14 3-14

IBM BPM enabled by SOA

Table 3-15 3-17

IBM WebSphere BPM Positioning

Table 3-15 (Continued) 3-18

IBM WebSphere BPM Positioning

Table 3-16 3-19

IBM WebSphere BPM Solutions

Table 3-16 (Continued) 3-20

IBM WebSphere BPM Solutions

Table 3-17 3-21

IBM WebSphere Dynamic Process

Table 3-18 3-22

IBM WebSphere Dynamic Process Features and Benefits

Table 3-19 3-23

IBM WebSphere Business Services Fabric

Features and Benefits

Table 3-20 3-24

IBM WebSphere Business Modeler Advanced Functions

Table 3-21 3-25

IBM WebSphere Business Events Functions

Table 3-22 3-26

IBM WebSphere Business Events Features

Table 3-23 3-27

IBM WebSphere Business Events Benefits

Table 3-23 (Continued) 3-28

IBM WebSphere Business Events Benefits

Table 3-24 3-29

IBM® WebSphere Business Services Fabric Functions

Table 3-25 3-30

IBM® WebSphere Business Services Fabric Benefits

Table 3-26 3-31

IBM WebSphere Business Services Fabric Benefits

Table 3-27 3-32

IBM Industry Content Packs Functions

Table 3-28 3-32

IBM Industry Content Packs Target Markets

Table 3-29 3-33

IBM WebSphere Business Process Modeling Software Functions

Table 3-30 3-34

IBM WebSphere Business Process Modeling Software Features

Table 3-30 (continued) 3-35

IBM WebSphere Business Process Modeling Software Features

Table 3-31 3-38

IBM BPM User Based Functionality

Table 3-32 3-39

IBM BPM Advantages

Table 3-33 3-40

IBM SOA and BPM Implementation Results

Table 3-34 3-41

IBM BPM Web Navigation

Table 3-35 3-42

IBM BPM Engine Layers

Table 3-36 3-43

IBM BPM Modular Development & Assembly of Components

Table 3-37 3-44

IBM BPM Modular Tools for Customized and Personalized Delivery of Software

Table 3-38 3-45

IBM Telelogic Business Process Analysis Solution System Architect® Functions

Table 3-38 (Continued) 3-46

IBM Telelogic Business Process Analysis Solution System Architect® Functions

Table 3-39 3-47

IBM Rational® RequisitePro® Management Tool Functions

Table 3-40 3-49

IBM Business Process Benefits

Table 3-41 3-51

IBM WebSphere Business Integration Human Workflow Support

Table 3-42 3-52

IBM WebSphere Business Integration Human Workflow Tasks

Table 3-43 3-53

IBM WebSphere Business Integration Human Workflow Tasks

Table 3-44 3-54

IBM WebSphere Business Integration Back-

End System Connectivity Functions

Table 3-44 (Continued) 3-55

IBM WebSphere Business Integration Back-End System

Connectivity Functions

Figure 3-45 3-62

Tibco BPM Solutions

Figure 3-46 3-63

Tibco End to End Activity Monitoring

Figure 3-47 3-71

Interactions of Tibco Mainframe SOA Services Suite

Table 3-48 3-74

Tibco Domain Specific SOA Suites

Table 3-48 (Continued) 3-75

Tibco Domain Specific SOA Suites

Table 3-49 3-78

Tibco SOA BPM Agility For Analysts

Figure 3-50 3-79

Tibco's approach to BPM

Table 3-51 3-81

Tibco iProcess Suite Key Features

Table 3-51 (Continued) 3-82

Tibco iProcess Suite Key Features

Table 3-52 3-83

Tibco Business Studio™ Developer Center Features

Table 3-52 (Continued) 3-84

Tibco Business Studio™ Developer Center Feature

Table 3-53 3-90

Tibco iProcess Decisions Benefits

Table 3-54 3-91

Tibco iProcess Decisions Studio Functions

Table 3-55 3-93

Tibco iProcess Conductor Coordinates Business Processes Benefits

Table 3-55 (Continued) 3-94

Tibco iProcess Conductor Coordinates Business Processes Benefits

Table 3-56 3-97

TIBCO iProcess Analytics Intuitive Graphical Interface Functions

Table 3-56 (Continued) 3-98

TIBCO iProcess Analytics Intuitive Graphical Interface Functions

Table 3-57 3-99

Tibco iProcess™ Insight Process Monitoring Functions

Table 3-58 3-100

Tibco iProcess Insight Benefits

Table 3-59 3-103

Oracle BPM Suite Middleware Strategy

Table 3-60 3-105

Oracle's Comprehensive and Integrated BPM Suite Benefits

Table 3-61 3-109

Oracle AquaLogic® BPM WorkSpace Functions

Table 3-62 3-110

Oracle WorkSpace Main Page Panels

Table 3-63 3-111

Oracle Admin Center

Table 3-64 3-113

Oracle BPM Log Viewer Output

Table 3-65 3-115

Adobe documents services

Figure 3-66 3-118

Appian BPM Software Enterprise BPM Offerings

Table 3-67 3-118

Appian BPM Offerings:

Table 3-67 (Continued) 3-119

Appian BPM Offerings:

Table 3-68 3-125

Fiorano Adapters High Level Categories :

Table 3-69 3-125

Fiorano Adapters

Table 3-70 3-129

Fiorano Event Process Orchestrator Functions

Figure 3-71 3-131

Fiorano Event Process Orchestrator:

Composing Event-Driven Business Processes

Table 3-72 3-135

Fujitsu CentraSite SOA Product Suite Features

Table 3-73 3-137

Fujitsu CentraSite SOA Management Information

Table 3-74 3-138

Fujitsu Interstage Service Integrator Functions

Table 3-75 3-139

Fujitsu Interstage Service Transport Functions

Table 3-76 3-140

Fujitsu SOA Positioning

Table 3-77 3-141

Fujitsu SOA Application Development Cycle Manager

Table 3-77 (Continued) 3-142

Fujitsu SOA Application Development Cycle Manager

Table 3-78 3-150

Cape Clear SOA Services Message Compatibility Issues

Table 3-79 3-155

Global 360 Business Process Management Solutions

Table 3-80 3-156

Global 360's Process Intelligence Benefits

Table 3-81 3-159

HandySoft BPM:

Table 3-82 3-160

HandySoft BPM Product Suite:

Table 3-83 3-161

HandySoft Integrated BizFlow®BPM Platform Combines 11 Core Functional Elements:

Table 3-83 (Continued) 3-161

HandySoft Integrated BizFlow®BPM Platform Combines 11 Core Functional Elements:

Table 3-83 (Continued) 3-162

HandySoft Integrated BizFlow®BPM Platform Combines 11 Core Functional Elements:

Table 3-84 3-166

HandySoft BizFlow® is a full featured BPM Solution Platform

Table 3-85 3-168

HandySoft BizFlow® - Process Modeling with Embedded BPMN

Table 3-86 3-168

HandySoft BizFlow for Modeling Technical Advantages:

Table 3-86 (Continued) 3-169

HandySoft BizFlow for Modeling Technical Advantages:

Table 3-87 3-170

HandySoft BizFlow® is a BPM Suite

Workflow Tools Features

Table 3-88 3-171

Business advantages in using HandySoft BizFlow®

For Business Rules:

Table 3-89 3-172

HandySoft Technical advantages in using BizFlow®

For Business Rules:

Table 3-90 3-173

HandySoft BizFlow Monitoring Functions

Table 3-91 3-174

HandySoft Technical Advantages In Using

HandySoft BizFlow® for Process Monitoring:

Table 3-92 3-175

HandySoft BizFlow® - Dynamic Task Initiation,

Routing, and Monitoring

Table 3-93 3-176

HandySoft Technical Advantages In Using

BizFlow® For Tasking

Table 3-94 3-177

HandySoft BizFlow® – Business Application and Forms Development Capabilities

Table 3-95 3-177

HandySoft Technical advantages in using BizFlow

For Forms Development:

Table 3-96 3-179

HandySoft BizFlow® - User Interface Business advantages

Table 3-97 3-179

Technical Advantages In Using HandySoft BizFlow®’s UI:

Table 3-97 (Continued) 3-180

Technical Advantages In Using HandySoft BizFlow®’s UI:

Table 3-98 3-181

HandySoft BizFlow® - SOA Integration

Table 3-99 3-182

HandySoft Technical Advantages From

Using BizFlow® For Integration:

Table 3-100 3-183

HandySoft BizFlow Key Performance Indicator Issues

Table 3-101 3-184

Progress Software IONA Artix Positioning

Figure 3-102 3-185

Progress Software SOA Portfolio

Table 3-103 3-187

Progress Sonic ESB Product Family

Table 3-104 3-191

Progress Software Sonic MQ Positioning

Table 3-105 3-192

SonicMQ Message Broker

Table 3-106 3-194

Progress Enterprise Service Bus (ESB) Product

Family Key Capabilities

Table 3-107 3-195

Progress Enterprise Service Bus (ESB) Product Key Benefits

Table 3-108 3-196

Progress IONA Artix Key Benefits

Table 3-109 3-197

Progress IONA Artix Suite Of Products

Table 3-110 3-202

Lombardi BPM Core Competencies

Table 3-111 3-204

Metastor BPM Key Capabilities

Table 3-112 3-205

Pegasystems SmartBPM Suite Components

Table 3-112 (Continued) 3-206

Pegasystems SmartBPM Suite Components

Table 3-112 (Continued) 3-207

Pegasystems SmartBPM Suite Components

Table 3-113 3-208

PolarLake BPM Product Functions

Table 3-114 3-209

PolarLake Product Solutions

Figure 3-115 3-214

Savvion’s Integration Framework

Savvion BPM Domain Specific Suite Architecture

Table 3-117 3-218

Sopra Group Axway Business Intelligence Features:

Figure 3-118 3-220

Vitria Business Accelerator

Table 3-119 3-224

Vitria BusinessWare Platform For Business Process Integration

Table 3-120 3-225

Vitria BusinessWare Benefits

Table 3-120 (Continued) 3-226

Vitria BusinessWare Benefits

Table 3-121 3-227

Software AG / webMethods Business Process

Management Suite Functions

Table 3-121 (Continued) 3-228

Software AG / webMethods Business Process Management

Suite Functions

Figure 3-122 3-230

Software AG webMethods SOA Suite Enterprise Service Bus

Table 3-123 3-231

Software AG webMethods Enterprise Service Bus (ESB)

Key Features

Table 3-124 3-233

Software AG webMethods SOA Governance CentraSite

Key Benefits

Figure 3-125 3-235

Software AG webMethods Single Governance SOA

Figure 3-126 3-236

Software AG webMethods CentraSite SOA

Governance Positioning

Table 4-1 4-411

Type Of Event Information

Table 4-2 4-12

Event Management Definition

Table 4-3 4-16

Integration Services

Table 4-4 4-18

IBM SOA Business Innovation & Optimization Services

Table 4-5 4-19

IBM SOA Services Atomic And Composite Architecture

Table 4-6 4-20

SOA Foundation Reference Architecture

Table 4-7 4-21

IBM SOA Business Rule Support

Table 4-8 4-22

IBM WebSphere Business Integration Programming

Model Extensions

Table 4-8 (Continued) 4-23

IBM WebSphere Business Integration Programming

Model Extensions

Table 4-9 4-24

IBM WebSphere Business Integration Programming

Model Functions

Table 4-9 (Continued) 4-25

IBM WebSphere Business Integration Programming

Model Functions

Table 4-9 (Continued) 4-26

IBM WebSphere Business Integration Programming

Model Functions

Table 4-10 4-26

IBM WebSphere Business Integration Quality of

Service Functions

Table 4-10 (Continued) 4-27

IBM WebSphere Business Integration Quality of

Service Functions

Table 4-11 4-29

Oracle SOA Benefits

Table 4-12 4-31

Business Components Chained Together To

Comprise A Business Service

Table 4-13 4-33

Integration Services

Table 5-1 5-8

Fujitsu CentraSite SOA product suite Features

Table 5-2 5-10

Fujitsu CentraSite SOA Management Information

Table 5-3 5-15

Hewlett Packard Product and Services Positioning

Table 5-4 5-24

Hewlett Packard Global Positioning

Table 5-5 5-30

Hewlett Packard Tower Software Global, Vertical Markets

Table 5-6 5-31

Hewlett Packard Tower Software Global, Reducing

Risk During Litigation

Table 5-7 5-32

Hewlett Packard Tower Software Microsoft Office® Documents

Table 5-8 5-34

Hewlett Packard Tower TRIM Context Features Overview

Figure 5-9 5-37

IBM SMB Partner Go to Market Approach

Table 5-10 5-38

IBM Strategic Priorities

Table 5-11 5-77

Microsoft Response to Security Vulnerabilities

Table 5-12 5-99

PolarLake Financial Services Specific To Integration Applications

Table 5-13 5-102

Progress Software Services Oriented Architecture Features

Table 5-13 (Continied) 5-103

Progress Software Services Oriented Architecture Features

Table 5-14 5-104

Progress Software Application Platform Product Features

Table 5-14 (Continued) 5-105

Progress Software Application Platform Product Features

Table 5-15 5-106

Progress Software DataXtend Data Infrastructure Products

Table 5-16 5-107

Progress Software DataDirect Data Infrastructure Products

Table 5-17 5-115

JBoss Enterprise SOA Platform Functions

Table 5-18 5-116

Red Hat's JBoss Enterprise SOA Platform Positioning

Table 5-19 5-127

webMethods Customers In Key Industries

Table 5-20 5-128

webMethods Technologies

Figure 5-21 5-138

Sopra Group International presence (including Axway)

Figure 5-22 5-139

Sopra Group Vertical markets Group Revenue (%)

Figure 5-23 5-140

Sopra Group Revenue Breakdown by Offering

Figure 5-24 5-141

Sopra Group Revenue Breakdown by Activity

Figure 5-25 5-142

Sopra Group Industries Targeted

Table 5-26 5-145

Axway Open Platform Solutions

Table 5-27 5-148

Sword Group Product Solutions:

Table 5-27 (Continued) 5-149

Sword Group Product Solutions:

Table 5-28 5-164

Workday Enterprise Business Services

Table 5-29 5-166

Workday Enterprise Business Services Functions

Table 5-30 5-167

Workday Software-as-a-Service (SaaS) Enterprise Business

Services Positioning

Table 5-31 5-168

Workday Integration On Demand Functions

Table 5-31 (Continued) 5-169

Workday Integration On Demand Functions